Tory Lord O'Neill
Clinical Practice Manager at Penn Dental Medicine- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Certified Medical Manager (CMM)
PAHCOM - Professional Association of Health Care Office ManagementSep, 2023- Oct, 2024 -
CSOS Power of Attorney
Drug Enforcement AdministrationMay, 2023- Oct, 2024 -
BLS
American Heart Association | American Stroke Association
Experience
-
Penn Dental Medicine
-
United States
-
Higher Education
-
1 - 100 Employee
-
Clinical Practice Manager
-
Jan 2020 - Present
Lead and manage a team of over 50 dental faculty, residents, and clinical staff. Oversee the daily operations and team productivity of the Periodontics Care Center by managing staff relations, patient customer service delivery, and achieving productivity and operational goals to support the School and University goals and mission. Responsible for department profit and loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operational expenses as well as clinic management and operational efficiency. Proactively stimulate and generate business development for new patient growth by implementing and supporting sales, marketing and promotional programs. Show less
-
-
-
Witherspoon Boxing & Fitness
-
United States
-
Wellness and Fitness Services
-
1 - 100 Employee
-
Social Media Director
-
Mar 2018 - Present
Develop relevant content topics to generate membership and enrich client engagement. Create, curate, and manage all published content (images, video, written and audio/podcast). Mobilize social media campaigns to generate interest and awareness of brand while focusing on healthy lifestyle content. Develop relevant content topics to generate membership and enrich client engagement. Create, curate, and manage all published content (images, video, written and audio/podcast). Mobilize social media campaigns to generate interest and awareness of brand while focusing on healthy lifestyle content.
-
-
-
University of Pennsylvania
-
United States
-
Higher Education
-
700 & Above Employee
-
Academic Coordinator
-
Dec 2015 - Dec 2019
Penn Dental MedicineDepartment of PeriodonticsCoordinate academic and administrative needs for post-doctoral Periodontics residents, clinical managers, and program directors. Oversee departmental financial activities. Coordinate appropriate paperwork and scheduling for all faculty actions including appointments, reappointments, promotions, and departmental staffing searches. Supervise and manage administrative staff within the Periodontics Academic Office. Process H1B & J1 Visa Applications for international faculty and visiting scholars. Manage academic calendar for postdoctoral program. Maintain tracking of resident didactic progress. Coordinate and manage American Academy of Periodontology in-service exam and Oral Board Exams. Plan logistics for graduation, symposia, and all other departmental events. Show less
-
-
Licensing Boards Coordinator
-
Aug 2015 - Apr 2016
Penn Dental MedicineOffice of Clinical AffairsServed as point of contact between University of Pennsylvania and the Commission on Dental Competency Assessments (dental licensing exam administrators). Held orientations and special training for approximately 200 DMD candidates and dental assistants. Oversaw operation of exam and patient flow on the day of the exam. Collaborated among multiple departments to schedule and plan logistics for the board exams within Penn Dental. Scheduled candidates, arranged clinical seating, procured catering. Show less
-
-
Assistant to The Dean of Clinical Affairs
-
Jul 2012 - Mar 2016
Penn Dental MedicineOffice of Clinical AffairsFunctioned as coordinator for the Office of Clinical Affairs. Served as liaison between predoctoral dental students and administration.Managed calendar, arranged meetings, and coordinated travel for Assistant Dean of Clinical Affairs. Assisted in the revision, development, and implantation of schoolwide policies (i.e. Disappointment policy, Patients with Special Needs). Generated and maintained necessary Accreditation documentation for the School of Dental Medicine. Worked closely with vendors to procure quotes and contracts for various products and services. Collaborated with IT to develop and implement the Sign & Foreign Language Request tool which enables staff, students, and faculty to place requests for the language and translation needs of Penn Dental patients.Purchased and maintained office supplies, machines and specialty administrative material relative to clinics, students, dentists and patient records. Assisted in reporting of body fluid exposures and incidents within predoctoral and postdoctoral clinics. Maintained all correspondence filed for the Office of Clinical Affairs. Show less
-
-
-
Pier 1 Imports
-
United States
-
Furniture and Home Furnishings Manufacturing
-
Interim Sales Lead
-
Aug 2009 - Sep 2012
Assisted store management in creation and execution of visual displays, keeping customer in mind during planning. Assisted customers in designing rooms and choosing products based on preferences and taste. Continually up-sold products to increase total ticket. Worked hard to create a perfect shopping experience for every customer. Assisted store management in creation and execution of visual displays, keeping customer in mind during planning. Assisted customers in designing rooms and choosing products based on preferences and taste. Continually up-sold products to increase total ticket. Worked hard to create a perfect shopping experience for every customer.
-
-
-
Temple University
-
United States
-
Higher Education
-
700 & Above Employee
-
Office Support
-
May 2008 - May 2009
School of Communications and Theater; Advising Office Assisted in daily operations of a collegiate Student Affairs office, ensuring the office was organized and running smoothly. Assisted in graduation preparations including: preparing Graduation Checks for students, compiling walking list for graduation, sending Graduation Announcements; as well as new student orientation; assisted in directing students, assembling files, scheduling orientation dates. Maintained calendars and appointment for busy Assistant Dean of Student Affairs. Show less
-
-
-
First Person Arts
-
United States
-
Non-profit Organizations
-
1 - 100 Employee
-
Marketing Assistant
-
2009 - 2009
Primarily worked as social media consultant using Facebook, Twitter, Myspace for online promotions and public relations. Monitored the completion of nationwide talent competition. Worked as a liaison between artists and company. Primarily worked as social media consultant using Facebook, Twitter, Myspace for online promotions and public relations. Monitored the completion of nationwide talent competition. Worked as a liaison between artists and company.
-
-
-
O'Neill Photography
-
United States
-
Photography
-
1 - 100 Employee
-
Assistant Photographer
-
Jan 2003 - Aug 2005
Assisted in all aspects of photography business for busy studio. Duties included: set up of location, camera preparation, portfolio assembly. Prepared photographs for demanding clients. Assisted in all aspects of photography business for busy studio. Duties included: set up of location, camera preparation, portfolio assembly. Prepared photographs for demanding clients.
-
-
Education
-
2022 - 2024
University of Pennsylvania
Master of Science in Education - MSEd, Higher Education -
2022 - 2022
Yale School of Management
Women in Leadership Program -
2019 - 2020
University of Pennsylvania
Certificate in Creative Writing, Creative Writing -
2005 - 2009
Temple University
Bachelor of Arts (B.A.), Broadcasting, Telecommunications and Mass Media -
2005 - 2009
Temple University
Bachelor of Arts (B.A.), English
Community
