Rama Krishna Kodadaani

Senior Field Service Engineer at COMMUNICATIONS TEST DESIGN,INC.
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Contact Information
us****@****om
(386) 825-5501
Location
Andhra Pradesh, India, IN
Languages
  • English -
  • Telugu -

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Bio

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Credentials

  • Hardware and Networking
    Setwin Institute
    Apr, 2011
    - Oct, 2024

Experience

    • United States
    • 1 - 100 Employee
    • Senior Field Service Engineer
      • Jul 2018 - Present

      Provided technical support, including identifying problem incidents with their subsequent resolutions. Assisted company personnel with desktop operation, including both hardware and software – Provided employee training and instructions (through presentations) regarding basic operation of software and hardware, technical support and quality standards. Updated management on a regular basis through reports and presentations Provided technical support, including identifying problem incidents with their subsequent resolutions. Assisted company personnel with desktop operation, including both hardware and software – Provided employee training and instructions (through presentations) regarding basic operation of software and hardware, technical support and quality standards. Updated management on a regular basis through reports and presentations

    • 1 - 100 Employee
    • Desktop Engineer
      • Jul 2018 - Present

    • Retail
    • 700 & Above Employee
    • Cluster Engineer
      • Jul 2019 - Present

      Maintaining Team and guided to Technical resolution in Remotely and Field. Maintaining Team and guided to Technical resolution in Remotely and Field.

  • LuckyNissan Automotives Pvt.Ltd.
    • Vijayawada Area, India
    • EDP MANAGER(Administrator)
      • Jan 2017 - Present

      1. Major role in Temporary Registration, permanent Registration,and stock Maintenance. I had a good experience on to Manage Domain environment for two sites through remote support (Team Viewer, Ammyy), Manage shared folder and devices through permission. Mail Clients configuration backup &Troubleshooting (MS Outlook), Data Backup of all users, Local and Network PRINTER configuration, troubleshooting. Internet & LAN configuration, troubleshooting, Software troubleshooting update and patch installation Resolve Issue H/W, S/W and accessories to users. Show less

    • Desktop Support Engineer
      • Nov 2014 - Present

      I had a good experience on to Manage Domain environment for two sites through remote support (Team Viewer, Ammyy), Manage shared folder and devices through permission. Mail Clients configuration backup &Troubleshooting (MS Outlook), Data Backup of all users, Local and Network PRINTER configuration, troubleshooting. Internet & LAN configuration, troubleshooting, Software troubleshooting update and patch installation Resolve Issue H/W, S/W and accessories to users. I had a good experience on to Manage Domain environment for two sites through remote support (Team Viewer, Ammyy), Manage shared folder and devices through permission. Mail Clients configuration backup &Troubleshooting (MS Outlook), Data Backup of all users, Local and Network PRINTER configuration, troubleshooting. Internet & LAN configuration, troubleshooting, Software troubleshooting update and patch installation Resolve Issue H/W, S/W and accessories to users.

    • Germany
    • Wholesale
    • 700 & Above Employee
    • Desktop Support Engineer
      • Jun 2012 - Sep 2014

      Provided technical support, including identifying problem incidents with their subsequent resolutions. Assisted company personnel with desktop operation, including both hardware and software – Provided employee training and instructions (through presentations) regarding basic operation of software and hardware, technical support and quality standards. Updated management on a regular basis through reports and presentations. Provided technical support, including identifying problem incidents with their subsequent resolutions. Assisted company personnel with desktop operation, including both hardware and software – Provided employee training and instructions (through presentations) regarding basic operation of software and hardware, technical support and quality standards. Updated management on a regular basis through reports and presentations.

Education

  • SRI LAKSHMI THAVITI NAIDU DEGREE COLLAGE
    B.SC COMPUTER SCIENCE, Computer Science
    2012 - 2015
  • SETWIN Institute of Technology Vijayawada
    Computer Hardware, Computer Hardware Engineering
    2011 - 2012
  • VKR & VNB Polytechnic college of Engineering
    Diploma In Electronics and communication Engineering, Electrical, Electronics and Communications Engineering
    2008 - 2011
  • ZPH school Nidamanuru
    school secondary certificate
    2003 - 2008

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