May Chiang

Senior Designer at Citymapper
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Japanese Limited working proficiency

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Bio

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Credentials

  • Responsive Web Design
    freeCodeCamp
    Oct, 2020
    - Nov, 2024

Experience

  • Citymapper
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Senior Designer
      • Jul 2021 - Present

      Citymapper is a transport and navigation app used by millions of people worldwide. As a member of a small, agile design team I am involved in product and UI design, and marketing on the side. I work with frontend developers to build and ship zero-to-one features on our Enterprise SDK product, and contribute to and maintain the design system. I also design, animate and write social content, which on one occasion generated 25+% increase in app downloads in the UK. Citymapper is a transport and navigation app used by millions of people worldwide. As a member of a small, agile design team I am involved in product and UI design, and marketing on the side. I work with frontend developers to build and ship zero-to-one features on our Enterprise SDK product, and contribute to and maintain the design system. I also design, animate and write social content, which on one occasion generated 25+% increase in app downloads in the UK.

  • better.sg
    • Singapore
    • Civic and Social Organizations
    • 1 - 100 Employee
    • UI/Brand Designer
      • Jan 2021 - Nov 2021

      better.sg is a non-profit volunteer-run techforgood community based in Singapore. I helped to launch tobeyou.sg, an interactive fiction mobile game inspired by true stories of the minority experience in Singapore. My contributions include leading on brand design, and art direction and UI. The game was pretty successful – it garnered hundreds of responses and reflections from users. Within a year of its launch, it recorded >20,000 play-throughs from over 5,000 players, with an engagement rate of 10%. It was a winning hackathon project in 2020 and is fully funded by Singapore's Ministry of Culture, Community, and Youth. Show less

  • Applied Information Group
    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Information Designer
      • Oct 2016 - Jun 2021

      Applied is a leading wayfinding and information design consultancy that helps people make sense of complex environments. Clients include Google, Princeton, and Metrolinx Toronto. As an information designer, I was responsible for developing systems-led design solutions for urban environments including public transport networks, and office and university campuses. I lead the design of maps, iconography, colour and typography usage guidelines as well as coordinated and wrote usage documentation. I worked in small teams, with urban planners and was involved in on-site and user research, stakeholder engagement, and design production handover and oversight. In the design studio, I hosted knowledge-share sessions and field trips and was involved in interviewing and mentoring junior designers. Show less

  • LASALLE College of the Arts
    • Singapore
    • Education Administration Programs
    • 300 - 400 Employee
    • Designer-in-residence
      • Aug 2015 - Sep 2015

      I was invited by the Design department to mentor final-year Visual Communication undergraduate students. My residency involved delivering feedback on students’ graduation projects from various angles – typography, planning, feasibility – with an industry professional's point of view. I was invited by the Design department to mentor final-year Visual Communication undergraduate students. My residency involved delivering feedback on students’ graduation projects from various angles – typography, planning, feasibility – with an industry professional's point of view.

  • Asylum
    • Singapore
    • Graphic Designer
      • 2010 - Jun 2014

      My work at Asylum, one of Southeast Asia's top design agencies, covered branding, print, and publication design. Noted projects include brand identity and complete brand guidelines for the National Gallery of Singapore, identity and print design for the Singapore Pavilion at the Venice Biennale of Art, and murals and environmental graphics for all 23 floors of W Hotel in Kuala Lumpur, Malaysia. My work at Asylum, one of Southeast Asia's top design agencies, covered branding, print, and publication design. Noted projects include brand identity and complete brand guidelines for the National Gallery of Singapore, identity and print design for the Singapore Pavilion at the Venice Biennale of Art, and murals and environmental graphics for all 23 floors of W Hotel in Kuala Lumpur, Malaysia.

  • Tiny Red Bird
    • Singapore
    • Business Owner
      • 2005 - 2008

      I started my own independent craft business while in university. This led to collaboration with a vintage fashion business to produce a collection of upcycled dresses. I started my own independent craft business while in university. This led to collaboration with a vintage fashion business to produce a collection of upcycled dresses.

Education

  • University of Reading
    Master of Arts (MA), Information Design
    2015 - 2016
  • Lasalle College of the Arts
    Bachelor of Arts (BA), Graphic Design
    2005 - 2009

Community

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