Scott Cohen

IT System Engineer at ERT
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Contact Information
us****@****om
(386) 825-5501
Location
Durham, North Carolina, United States, US
Skills

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Bio

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Credentials

  • Microsoft Technology Associate: Windows Server Administration
    Microsoft
    May, 2016
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services
    Nov, 2018
    - Nov, 2024
  • CompTIA A+ ce
    CompTIA
    Jun, 2015
    - Nov, 2024
  • CompTIA Network+ ce
    CompTIA
    Aug, 2015
    - Nov, 2024
  • CompTIA Security+ ce
    CompTIA
    Feb, 2017
    - Nov, 2024

Experience

  • ERT
    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • IT System Engineer
      • Dec 2016 - Present

      • Administrator of F5 Big-IP Appliances used for load-balancing and DNS.• Manages network and domain security via Checkpoint firewalls. • Leads and assists with integrating legacy production environments into centralized datacenters. • Key member of the Network team, assisting with networking appliance upgrades and maintenance for a global organization. • Administrator of F5 Big-IP Appliances used for load-balancing and DNS.• Manages network and domain security via Checkpoint firewalls. • Leads and assists with integrating legacy production environments into centralized datacenters. • Key member of the Network team, assisting with networking appliance upgrades and maintenance for a global organization.

  • Relias
    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • System Administrator
      • Mar 2016 - Dec 2016

      • Plans and leads projects to upgrade and expand the IT infrastructure of a multi-site enterprise. • Builds and patches the servers that support the corporate domain and environment. • Automates and enforces Information Security policies across an international organization. • Administrates and maintains the information network which supports Relias' multi-site enterprise. • Budgets and procures all IT physical and software inventory. • Team Lead and escalation point for IT Support Staff.

    • IT Help Desk Analyst
      • Feb 2015 - Mar 2016

      • Resolved and closed hundreds of IT support tickets each month under strict deadlines. • Administrated Office365 tenants and assisted with Exchange and SharePoint requests. • Assisted with system administration, networking, and information security IT projects. • Created documentation detailing the processes and systems of the IT environment. • Managed physical and software IT inventory records.

  • Relias Learning
    • Implementation Project Manager
      • Jul 2012 - Feb 2015

      Created processes and resources that lowered the average project completion time from 180+ days to less than 30. Achieved and maintained an ideal Net Promoter Score. • Manage up to 45 concurrent client-sponsored SaaS Implementation projects.• Educate clients on a technically advanced, proprietary Learning Management platform.• Create training resources such as videos, SCORM courses and Knowledge Base articles.• Host live training seminars at Regional User Conferences with upwards of 70 attendees. • Train and mentor new project managers.

  • Apple
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Specialist
      • Jun 2010 - Oct 2012

      • Lead Facilitator of consumer and internal training workshops.• Study attendance trends and consumer feedback to effectively flex scheduling. • Train and mentor Workshop Team presenters and direct reports.• Assist clients in curating and deploying an apt and complete technological solution. • Lead Facilitator of consumer and internal training workshops.• Study attendance trends and consumer feedback to effectively flex scheduling. • Train and mentor Workshop Team presenters and direct reports.• Assist clients in curating and deploying an apt and complete technological solution.

  • Florida Film Festival
    • Senior Box Office Lead
      • Apr 2008 - Apr 2011

      • Ticket sales and location management.• Manage volunteers, escort cash drops and VIPs, and provide support for theatre personnel. • Ticket sales and location management.• Manage volunteers, escort cash drops and VIPs, and provide support for theatre personnel.

  • WPRK 91.5fm
    • Director of Music
      • Aug 2008 - Jan 2011

      • Director of Music department with a staff of 350 weekly volunteers. • Train and mentor junior staff and volunteer DJs. • Compile and report play-count charts for music labels and radio media aggregates.• Organize and host on-air and online promotions, concert events, and fundraisers.• FM Radio Host and DJ • Director of Music department with a staff of 350 weekly volunteers. • Train and mentor junior staff and volunteer DJs. • Compile and report play-count charts for music labels and radio media aggregates.• Organize and host on-air and online promotions, concert events, and fundraisers.• FM Radio Host and DJ

Education

  • Rollins College
    Bachelor of Science (BS), Media and Cultural Studies
    2007 - 2011

Community

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