Experience

Triton Partners

• Luxembourg
• Investment Management
• 200 - 300 Employee

• Head of HR

  • Feb 2023 - Present



Ice Sports Foundation - Super Sliders

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Trustee

  • Jan 2022 - Present



Apollo Global Management, Inc.

• United States
• Financial Services
• 700 & Above Employee

• Managing Director, Head of Human Capital - Europe and Asia Pacific

  • Mar 2018 - Mar 2022



Nuveen, a TIAA company

• United States
• Financial Services
• 700 & Above Employee

• Head of Human Resources, Nuveen Real Estate

  • Mar 2015 - Mar 2018



PIMCO

• United States
• Investment Management
• 700 & Above Employee

• Vice President, HR Generalist

  • Jan 2014 - Mar 2015

• Vice President

  • Apr 2011 - Feb 2015

  At PIMCO our goal is to promote an inclusive, sustainable culture by focusing on cognitive diversity, career development and manager accountability in order to fully leverage our talent. As a valued coach and business partner, my role is to support managers to achieve this goal through their everyday decision making and through their strategic planning.• Provide leadership coaching and HR Generalist support to our Global Portfolio Management and EMEA Client Facing teams in partnership with my peers globally.• Through PIMCO’s annual and ongoing Human Capital Review processes ensure that business heads are focused on managing their talent – utilising our performance management, leadership development and succession planning toolkits.• Play a key strategic role in the year end compensation process to ensure that the year-end process is the culmination of our business heads' talent management initiatives, discerning and differentiating appropriately to retain our key talent.During my time at PIMCO I have had the opportunity to experience an international assignment in our Singapore office. Alongside my day to day work over the past four years, which has allowed me to support employees in our London, Munich, Amsterdam, Milan, Zurich, Sydney, Singapore, Newport Beach, New York and Hong Kong offices, this opportunity to work abroad was invaluable in terms of developing a truly global mind set. Show less

• Vice President, HR Generalist

  • Jan 2013 - Dec 2013

  Providing interim HR Generalist support to PIMCO's offices in Singapore, Hong Kong and Sydney



Standard Bank Group

• South Africa
• Financial Services
• 700 & Above Employee

• Head of HR Services - CIB International

  • Jan 2009 - Apr 2011

  At Standard Bank I was responsible for the following HR departments: * Payroll: Delivered appropriate payroll solutions to all countries outside of Africa. * Transactional Services: Delivered high quality systems maintenance across regions as appropriate. Delivered comprehensive and efficient transactional HR support in the UK, including document management. * ER & Policy: Delivered exceptional ER and HR Policy advice to employees. * Business Intelligence: Proactively delivered accurate reporting, metrics and analytics to the specialist and business partner teams to support and facilitate strategic business decisions. * Financial Control: Delivered accurate accounting, reporting and metrics for of the London and Offshore payrolls. * Pensions and Benefits: Designed and delivered competitive, and cost effective, benefit programmes which supported Standard Bank’s ability to attract, motivate, and retain talented employees. Key Achievements • Payroll Accounting: Reduced $200 million of outstanding reconciliations to a working monthly balance. 100% of process improvements implemented within agreed timeframes. Went from a red external audit in 2009 to a green external audit in 2010. • Payroll Optimisation Project: Over 190 issues identified and resolved. • Business Intelligence: Accuracy of monthly headcount reporting stood at 99.6%. • Team Management: Developed a team structure, vision and strategy that engaged and developed the key talent within the group. • Process Mapping: 90% of HR administrative processes had been mapped and improved. • Systems Architecture: 95% of CIB International's systems wereidentified and mapped - a total of over 70 systems. Show less



3i Group plc

• United Kingdom
• Financial Services
• 200 - 300 Employee

• HR Operations Manager

  • Mar 2007 - Jan 2009

  • Ownership of all operational processes and workflows to ensure standardisation, efficiency and continuous improvement across different business lines and geographies. • Ownership and development of HR Policies (bringing together the global and local elements). • Management of all HR administrators and the HR Systems Manager. • Management of HR budget, including reports and analysis, and conduct of quarterly review meetings with Business Line Ops Directors. • Management of all internal functional relationships – Compliance, GRAA, H&S, Procurement, Treasury, IT – acting as a single focal point for business as usual, new initiatives and issue resolution. • Responsible for ensuring adherence to all FCA and other regulatory requirements. • Management of external HR supplier relationships. • Development and management of Infosys relationship. • Local expert on UK employment legislation. • Owner of all HR systems, and management of new system implementation projects. • Responsible for the monthly management reports and provision of ad hoc reporting from the various systems. • Development and maintenance of external and internal HR portals. Key Achievements • Decentralised the administration team in order to provide more appropriate support to the business lines. • Created the HR Operations forum to ensure that the HR operational team all worked to a shared set of principles. • Designed and implemented a new global policies framework. • Launched a new internal HR portal for the HR team, and a new HR portal for employee use. • Developed a robust global procedures framework for managing day-to-day HR processes. • Worked with Infosys to carry out a ‘drains up’ of the HR structure and processes at 3i. Show less



abrdn

• United Kingdom
• Financial Services
• 700 & Above Employee

• Employee Relations Consultant

  • Feb 2006 - Feb 2007

  • Responsible for ensuring HR policy and practice were compliant with existing and forthcoming law. • Managed the group forum for consultation on HR policy and procedures (“Policy Network”). • Implemented changes to HR policy and procedures where required in response to both company-specific requirements and legislative changes (e.g. Age Discrimination legislation). • Provided employment law support and direction as required to internal HR colleagues. • Acted as an advisor on employee matters outside the HR environment; for example advised the internal investigations team on their proposals for countering fraud and the impact of this on employees. • Played a key role in the consultation regarding the required changes to the final salary pension scheme, particularly with regards to the relationship with the group Staff Associations. • Provided advice with regards to the relationship with Amicus. Key Achievements • Developed an internal Group Employee Relations website to provide ER information and support to the HR teams. • Played a key role in the HR verification process for the demutualisation project. • Implemented “Standard Life Connect” – a forum to link all business area staff associations and provide a mechanism for group wide information and consultation. Show less



Commerzbank AG

• Germany
• Banking
• 700 & Above Employee

• Head of UK HR Shared Services

  • Apr 2004 - Jan 2006

  • Managed the HR Service Centre (4-6 HR Administrators) ensuring Bank processes were adhered to and compliant with Bank policy and external legislation. First point of contact for all queries regarding the service provision, including problem resolution. • Owned, reviewed and monitored HR processes and procedures to ensure compliance with Bank-wide processes. • Developed new policies and procedures as and when required. • Carried out internal HR audits in order to ensure policies and procedures were being followed appropriately. • Provided management information for London and Frankfurt relating to headcount reporting and regular information required to support the business. • Management of the HR System (PS Enterprise), including maintenance, configuration and best practice on how to record data. Key Achievements • Played a key role in improving the HR internal audit rating from a 4 to a 2 (1 being the highest, and 4 the lowest). • Created and managed the restructuring administration policy and procedure for a large business restructure in the UK. • Nominated for and participated in the International Management Circle course – a management course for high potential individuals. • Successfully de-centralised the HR Service Centre. Show less



UBS

• Switzerland
• Financial Services
• 700 & Above Employee

• HR Graduate Trainee

  • 2000 - 2004

  HR Administrator Manager, Client Services Group January 2003 – March 2004 Key responsibilities • Operational planning and delivery for all HR lifecycle administration, supporting approximately 7,800 employees in the UK. • 1st line HR procedure and ER support and guidance for all UK HR Business Partners. • Management of all HR procedural updates, in partnership with the Employee Relations and Legal teams. • Cross-functional and regional co-ordination of service between the Client Services Group and their partners within the UK, such as payroll and compensation teams. • Management responsibility for 5 HR Administrators and 1 HR Graduate Trainee. • Front line HR support for all employee HR queries, via an enquiry line and a shared email box. • Management of internal procedure and documentation (Desktop Operating Procedures). • Vendor Management and audit of the pre employment screening process and outplacement providers. UBS Graduate Training Programme September 2000 – January 2003 During this time I rotated into 7 areas of the HR department, with additional involvement in other areas. The areas for my main rotations were: HR Business Partner role for Fixed Income, Rates and Currencies, Regional Compensation Team, International Assignment Services, Early Career Development, Campus Recruitment; Employee Relations, and HR Information Technology. Show less