Zach Gehrett

Desktop Support Technician at UW-Madison, Division of Information Technology (DoIT)
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Contact Information
us****@****om
(386) 825-5501
Location
Verona, Wisconsin, United States, US
Languages
  • Spanish -
Skills

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Bio

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5.0

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Zach Wagner

Zach is an awesome technician and will not give up on completing a task until it is done correctly. He was a great team member to work with and is very tech savvy with AV as well as computer Hardware and Software. I would recommend working with him because his knowledge will make him a great part of your team!

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Credentials

  • Improving Your Focus
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Windows 10: Troubleshooting for IT Support
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Being Positive at Work
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    Exact Sciences
    Mar, 2019
    - Nov, 2024

Experience

  • UW-Madison Division of Information Technology (DoIT)
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Desktop Support Technician
      • Sep 2023 - Present

  • Unemployed
    • Madison, Wisconsin, United States
    • Unemployed
      • Jul 2023 - Sep 2023

  • Insight BTR, Inc
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant
      • Jan 2023 - Jul 2023

  • Exact Sciences
    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Media services technician
      • Jun 2021 - Nov 2022

      Provided A/V support for conference rooms, worked with Zoom Rooms, Stem audio equipment, Crestron TX, RX, DMPS, C3PN among other units from Crestron. Configured and deployed brightsign players for displays in various lab and breakroom spaces. Hardware inventory upkeep and sufficient use of ServiceNow. Traveled to remote sites for room buildouts.

    • Technical Support Analyst
      • Jan 2021 - Nov 2021

    • Desktop Support Engineer
      • Jan 2019 - Nov 2021

  • Mead & Hunt
    • United States
    • Civil Engineering
    • 700 & Above Employee
    • Computer Specialist
      • Dec 2014 - Dec 2018

      Build and deploy PCs/Laptops to users in the company. In charge of hardware upkeep for the company. In charge of iPad setup through MS InTune. Build and deploy PCs/Laptops to users in the company. In charge of hardware upkeep for the company. In charge of iPad setup through MS InTune.

  • PDS, A Converge Company
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Contractor
      • Nov 2013 - Jun 2014

      Build software on HP compaq computers for doctors and nurses for a project at Dean Health Systems. Then deploy those computers to different dean sites around the Madison area Build software on HP compaq computers for doctors and nurses for a project at Dean Health Systems. Then deploy those computers to different dean sites around the Madison area

  • Burreson's Foods
    • Customer Service Manager
      • Sep 2009 - Aug 2011

      Customer service, Cashier, adding and balancing the profits through a program on the computer, a few months of meat cutting. Customer service, Cashier, adding and balancing the profits through a program on the computer, a few months of meat cutting.

Education

  • Herzing University-Madison
    Associate's degree, Computer Software Technology/Technician
    2013 - 2014
  • University of Wisconsin-Green Bay
    N/A, General education
    2011 - 2013

Community

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