Experience

Webmaxed Media

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Business Strategy

  • Mar 2019 - Present

  Worked with clients in customer, digital, and marketing strategy. Co-led the Marketing Transformation practice focused on digital marketing strategy, digital transformation, marketing operations, martech, and analytics. Uncovered revenue, growth, and improved customer experience opportunities based on a detailed and intuitive understanding of customer needs, and serving those needs through cutting-edge technology. Industries included luxury brands, retail, consumer products and fintech. Worked with clients in customer, digital, and marketing strategy. Co-led the Marketing Transformation practice focused on digital marketing strategy, digital transformation, marketing operations, martech, and analytics. Uncovered revenue, growth, and improved customer experience opportunities based on a detailed and intuitive understanding of customer needs, and serving those needs through cutting-edge technology. Industries included luxury brands, retail, consumer products and fintech.



eClerx

• India
• Information Technology & Services
• 700 & Above Employee

• Manager of Business Strategy

  • Apr 2015 - Jan 2019



AwareX

• United States
• Technology, Information and Media
• 1 - 100 Employee

• Digital Marketing Manager

  • Sep 2011 - Mar 2015

  AwareX, Digital Customer Engagement - Delivered as a managed service from the cloud, our software as a service offering is fully functioned, supports all telecom business models and includes full support, maintenance and operations. This is True Digital Customer Engagement - Engage with your customers over any digital channel. You win by cutting costs, increasing revenues and boosting customer satisfaction. AwareX, Digital Customer Engagement - Delivered as a managed service from the cloud, our software as a service offering is fully functioned, supports all telecom business models and includes full support, maintenance and operations. This is True Digital Customer Engagement - Engage with your customers over any digital channel. You win by cutting costs, increasing revenues and boosting customer satisfaction.



Plumsoft

• India
• Information Technology & Services
• 1 - 100 Employee

• Senior Business Consultant

  • Apr 2008 - Jul 2011

  PlumChoice provides services, software and SaaS solutions enabling premium technical support to the customers (consumers and SMBs) of telecommunications, cable, retail, OEM, and ISV industry leaders. My areas of responsibility to help drive team and company success were focus around Revenue Attainment, Client Management/Relations, Client Delivery, Professional Services, and Operational Excellence. This included owning a book of business i.e.; P&L, budgetary planning, and forecasting. Revenue targets and Digital Account Management consisted of a base of recurring revenue as well as generating net new revenue growth. Strong focus on Channel Sales, subscription growth and renewals and churn reduction. Show less