Neeraj Kumar
Field Technician at LinkPoint IT Solutions Ltd- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
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Punjabi Native or bilingual proficiency
Topline Score
Bio
Aayan Srivastava
A great learner and probably the best and funniest buddy to have. Wherever he goes, he'll make the most of it..!!
Ayush Agarwal
We were classmates in high school.I am amazed by Neeraj's ability to add skills which are his interpersonal skills which includes communication skills,situation awareness and decision making ability which he uses to his benefit when making presentations to clients and colleagues .He is a creative thinker as well as a highly focused person and I am sure that he can add value to any company. His energy to make things happen was contagious and It helps us achieve great goals.
Aayan Srivastava
A great learner and probably the best and funniest buddy to have. Wherever he goes, he'll make the most of it..!!
Ayush Agarwal
We were classmates in high school.I am amazed by Neeraj's ability to add skills which are his interpersonal skills which includes communication skills,situation awareness and decision making ability which he uses to his benefit when making presentations to clients and colleagues .He is a creative thinker as well as a highly focused person and I am sure that he can add value to any company. His energy to make things happen was contagious and It helps us achieve great goals.
Aayan Srivastava
A great learner and probably the best and funniest buddy to have. Wherever he goes, he'll make the most of it..!!
Ayush Agarwal
We were classmates in high school.I am amazed by Neeraj's ability to add skills which are his interpersonal skills which includes communication skills,situation awareness and decision making ability which he uses to his benefit when making presentations to clients and colleagues .He is a creative thinker as well as a highly focused person and I am sure that he can add value to any company. His energy to make things happen was contagious and It helps us achieve great goals.
Aayan Srivastava
A great learner and probably the best and funniest buddy to have. Wherever he goes, he'll make the most of it..!!
Ayush Agarwal
We were classmates in high school.I am amazed by Neeraj's ability to add skills which are his interpersonal skills which includes communication skills,situation awareness and decision making ability which he uses to his benefit when making presentations to clients and colleagues .He is a creative thinker as well as a highly focused person and I am sure that he can add value to any company. His energy to make things happen was contagious and It helps us achieve great goals.
Experience
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LinkPoint IT Solutions Ltd
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Canada
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Information Technology & Services
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1 - 100 Employee
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Field Technician
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Mar 2022 - Present
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YouTube
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United States
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Technology, Information and Internet
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700 & Above Employee
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Youtube
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Nov 2019 - Present
I run a YouTube channel called "Neeraj Canada" with over 2K+ subscribers with an aim of helping International Students coming to Canada. I run a YouTube channel called "Neeraj Canada" with over 2K+ subscribers with an aim of helping International Students coming to Canada.
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Dairy Queen
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United States
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Food and Beverage Services
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700 & Above Employee
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Customer Service Representative
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Apr 2019 - Present
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SpeedLine Solutions Inc
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Canada
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Software Development
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1 - 100 Employee
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Support Technician
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Apr 2021 - Mar 2022
Address and resolve technical problems through a variety of methods including complex troubleshooting, programming, educating, remote system access.Test fixes to ensure an incident has been adequately resolved.Set up and configure new workstations, printers, credit card machines, VOIP phones, tablets and firewalls for the clients.Escalate issues to Tier 2/3 when required.Utilize provided tools and ticketing system for managing day to day tasks.Provide problem solving services to network users.Perform data backups and disaster recovery operations.Set up local area networks and connection to the internet.Manage software upgrade schedules and install software upgrades.Maintain up-to-date IT inventory list.Plan and implement scalable IT solutions for the Pizza POS Industry including creating processes, procedures and policies.Solve user’s query over the phone and handling ticket queue to exceed set service level agreement (SLAs).Assist the management to train new people hired for the same role.To educate clients/work colleagues and potentially grow the knowledge base.Helped clients in many ways such as remote desktop services, emails, chat and calls.
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Denny's
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United States
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Restaurants
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700 & Above Employee
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Service Assistant
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Jul 2020 - Mar 2021
Helping restaurant staff with sanitization, washing dishes, serving, and anything possible. Helping restaurant staff with sanitization, washing dishes, serving, and anything possible.
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University of the Fraser Valley
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Canada
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Higher Education
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700 & Above Employee
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Computer Science Lab Monitor
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Jan 2020 - Apr 2020
Troubleshoot technical problems related to equipment in the lab. Determined the hardware and software requirements of the computer systems to help out the students. Supervise activities of other students. Ensured the lab policies and procedures are being followed by all students, staff, and faculty while using the labs.
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Teacher Assistant
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Jan 2020 - Apr 2020
Organized all assignment and exam modules and resources in the class for 40 students. Communicated with students with a wide range of backgrounds. Conducted classes when the Professor is not able to make it to the class. Helped students who have problems in understanding concepts.
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Operations Team Member
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Jun 2019 - Jul 2019
Part of a team that shares a responsibility to provide great customer service. Providing a safe and sanitized place for all the customers. Interaction with many customers from different backgrounds. Part of a team that shares a responsibility to provide great customer service. Providing a safe and sanitized place for all the customers. Interaction with many customers from different backgrounds.
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Education
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2019 - 2020
University of the Fraser Valley
Computer information systems, Computer Programming/Programmer -
2006 - 2018
Lucknow Public School
Mathematics and Computer Science
Community
