Experience

West Lancashire Borough Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Chief Operating Officer

  • Dec 2019 - Present

  Responsible for strategic leadership of an ambitious and exciting Local Authority in West Lancashire.Committed to driving transformational change and excellent customer services.Head of Paid Service and Returning Officer.

• Interim Chief Operating Officer

  • Sep 2019 - Dec 2019

  Responsible for leading an ambitious and exciting Local Authority in West Lancashire.Committed to driving transformational change and excellent customer services.Head of Paid Service and Returning Officer.



West Lancashire Borough Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Director of Housing & Inclusion

  • Dec 2016 - 2019

  Executive Director working with fantastic teams .Responsible for corporate services including strategy, performance, corporate plan, communications and public relations , ICT, business transformation,revenues and exchequer services ,business rates, customer experience ,community investment and independent living,management & maintenance of the retained Council housing stock of 6,000 homes, asset management, capital investment programme,management and servicing of corporate buildings, compliance ,development and regeneration, private sector housing and homelessness, development company chair.



Peaks & Plains Housing Trust

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Executive Director Of Operations

  • 2005 - Nov 2016

  Responsible for the Company creation and regulatory registration. Strategic & operational management, maintenance , capital investment programme ,customer experience and service improvement of 5,000 properties across East Cheshire & Peak District.Responsible for internal DLO and an ambitious development programme including affordable rent and shared ownership, inward investment, business development and the commercial development of the Trustlink independent living service. IDA and organisational development lead.



Macclesfield BC

• Cheshire

• Head of Housing Services

  • 2003 - 2005

  Responsible for strategic housing management and maintenance of the council housing stock and commercial buildings including asset management , internal DLO, regeneration and capital investment ,housing strategy, private sector housing, estates, homelessness, housing advice services, community safety,community investment, customer involvement,housing strategy and stock transfer lead. Responsible for strategic housing management and maintenance of the council housing stock and commercial buildings including asset management , internal DLO, regeneration and capital investment ,housing strategy, private sector housing, estates, homelessness, housing advice services, community safety,community investment, customer involvement,housing strategy and stock transfer lead.



Chester & District Housing Trust

• Chester, United Kingdom

• Development & Regeneration Manager

  • 2000 - 2003

  Set up & headed the development , regeneration & community investment team. Responsible for developing strategy, growth & delivery of affordable rent and shared ownership programmes. Planned and delivered and major capital regeneration and refurbishment schemes.Lead on community development, customer involvement and commercial development Set up & headed the development , regeneration & community investment team. Responsible for developing strategy, growth & delivery of affordable rent and shared ownership programmes. Planned and delivered and major capital regeneration and refurbishment schemes.Lead on community development, customer involvement and commercial development



Contracts Manager

• Chester, United Kingdom

• Contracts Manager

  • 1999 - 2000

  Setting up policies, procedures, planning & procuring investment programme for stock transfer organisation. Lead on regulatory registration. Setting up policies, procedures, planning & procuring investment programme for stock transfer organisation. Lead on regulatory registration.



Principle Housing Manager

• Chester

• Principal Housing Manager

  • 1996 - 1998

  Housing strategy, housing advice ,homelessness , money advice, allocations, tenancy support,resident involvement, special projects, stock transfer Housing strategy, housing advice ,homelessness , money advice, allocations, tenancy support,resident involvement, special projects, stock transfer



Chester City council

• Principal Housing Officer Special Projects

  • 1994 - 1996