Sessional Lecturer & Tutor

• iul. 2021 - - Prezent

Lecturer and tutor in the MBA degree teaching:Big Data, Analytics and Decision-making Lecturer and tutor in the MBA degree teaching:Big Data, Analytics and Decision-making

Microcredential Assessor

• mai 2019 - - Prezent

Sessional Lecturer & Tutor

• iul. 2016 - dec. 2021

Lecturer for the Master of Information Systems subject Business Analysis Modelling and Design (2016-17).Tutor in the Master of Information Systems degree program for the following units:Fundamentals of Information Systems.Emergent TechnologiesImpact of Digitisation Lecturer for the Master of Information Systems subject Business Analysis Modelling and Design (2016-17).Tutor in the Master of Information Systems degree program for the following units:Fundamentals of Information Systems.Emergent TechnologiesImpact of Digitisation

Academic Tutor & Sessional Lecturer

• feb. 2016 - dec. 2020

Lecturer for the AGSE, MBIS and Master of Information Technology degrees in multiple units:Strategic Value of Business TechnologyBIS for a Rapidly Changing WorldEnterprise Architecture, Strategy and GovernanceAdvanced Business Analysis,Business Information Systems Analysis Contemporary Issues in Business Analysis, Delivering IT Business Value.Managing IT Capability. Lecturer for the AGSE, MBIS and Master of Information Technology degrees in multiple units:Strategic Value of Business TechnologyBIS for a Rapidly Changing WorldEnterprise Architecture, Strategy and GovernanceAdvanced Business Analysis,Business Information Systems Analysis Contemporary Issues in Business Analysis, Delivering IT Business Value.Managing IT Capability.

Associate Director

• nov. 2015 - dec. 2019

Building4Business Pty Ltd was formed in 2000 and is a privately owned Australian company. The company has focused its research over the past several years on a method that would enable organisations to quantify the value and contribution of intangibles, as input to strategic investment decision making.This research has led to the development of additional frameworks which have been utilized in various forms.In conjunction with this research, Building4Business Pty Ltd has undertaken some significant assignments for major companies, who have leveraged from our research and strategic change practices to add value to their business and achieve their strategic outcomes.As part of Building4Business Pty Ltd corporate citizenship program, our practitioners provide knowledge and experience to not-for-profit organisations and provide an annual engagement as community service.I contribute to all business streams, especially coaching and audit risk assurance.

Visiting Lecturer

• sept. 2018 - oct. 2018

Introduction To Management using Classroom As Organisation (CAO) methodology. Introduction To Management using Classroom As Organisation (CAO) methodology.

Associate Principal

• apr. 2015 - oct. 2015

Phoenix Consulting is a privately owned Australian Company, delivering high value Business Consulting and IT Professional Services to leading corporations and government nationally. The Phoenix Consulting philosophy is simple: we deliver well-defined, measurable business outcomes to our clients through the engagement of subject-matter-experts and skill-specific-specialists with real world experience. SpecialtiesProductivity, Procurement, Process Improvement, M&A Integration, Business & IT Consulting, Project and Program Management, Business Analysis, Systems Development, Testing, Telecommunications, Financial Services, Mining, EducationI work in the Business & IT Consulting arm of the business.

Lecturer

• feb. 2014 - feb. 2015

Lecturer in the Master of Project Management program.Project Manager for Financial Markets Trading Room Simulator Lecturer in the Master of Project Management program.Project Manager for Financial Markets Trading Room Simulator

Business and IT Consultant and Coach

• sept. 2013 - ian. 2014

I am now in HCM, Vietnam looking to specialise in business coaching and training, as well as training and mentoring the next generation of team leaders, project managers and executives. I am now in HCM, Vietnam looking to specialise in business coaching and training, as well as training and mentoring the next generation of team leaders, project managers and executives.

Board Member

• iul. 2012 - aug. 2013

Disability Professionals Victoria (DPV) is a professional association established in 2005 that promotes excellence, leadership and quality practice by providing opportunities for recognition, learning and connection. Disability work is vitally important in our community, and DPV aims to support the individuals who commit themselves to the profession. Disability Professionals Victoria (DPV) is a professional association established in 2005 that promotes excellence, leadership and quality practice by providing opportunities for recognition, learning and connection. Disability work is vitally important in our community, and DPV aims to support the individuals who commit themselves to the profession.

Associate Principal

• oct. 2009 - iun. 2013

Phoenix is a Principal led organisation which means Phoenix senior management is accountable for the outcome on every Phoenix engagement. Phoenix has three core offerings it provides; Business & IT Consulting, Productivity and Sourcing, and Phoenix Digital. Each offering has a range of services that has a track record of delivered outcomes for our clients.I work in the Business & IT Consulting arm of the business and have had assignments with Sensis and TRUenergy (now EnergyAustralia). Phoenix is a Principal led organisation which means Phoenix senior management is accountable for the outcome on every Phoenix engagement. Phoenix has three core offerings it provides; Business & IT Consulting, Productivity and Sourcing, and Phoenix Digital. Each offering has a range of services that has a track record of delivered outcomes for our clients.I work in the Business & IT Consulting arm of the business and have had assignments with Sensis and TRUenergy (now EnergyAustralia).

Program Manager/Senior Business Analyst

• aug. 2010 - iun. 2012

Development of process design, business requirements, software vendor and system integrator selection, investment proposal justification ($10M), risk profiling and business continuity management for Records and Document Management system (EDRMS).Prime responsibility for Stakeholder Management with General Counsel, CIO, Head of Risk and Compliance, and Head of Procurement Development of process design, business requirements, software vendor and system integrator selection, investment proposal justification ($10M), risk profiling and business continuity management for Records and Document Management system (EDRMS).Prime responsibility for Stakeholder Management with General Counsel, CIO, Head of Risk and Compliance, and Head of Procurement

EIS Client Services Manager

• oct. 2009 - iun. 2010

Responsible for IT Service Desk, Desktop Services, Major Incident Management, Problem Management, Issue Management, Service Level Management and ITIL compliancy.Major deliverable was the process review and design, implementation and launch for a Service Management Office to cover above responsibilities plus Service Improvement.FTEs ~50, 3 Direct Reports Responsible for IT Service Desk, Desktop Services, Major Incident Management, Problem Management, Issue Management, Service Level Management and ITIL compliancy.Major deliverable was the process review and design, implementation and launch for a Service Management Office to cover above responsibilities plus Service Improvement.FTEs ~50, 3 Direct Reports

Head of PMO / Senior Program Manager

• ian. 2009 - sept. 2009

Leadership of 4 interdependent business/IT programs delivering ERP & IM systems to replace legacy customer service and logistics systems for Customer Care.Stakeholder management of the VP Customer Care and his executive team to define the business and operational models and associated business processes.Ensured business case and ongoing justification for business programs.Line management accountability for up to 12 program management personnel.$A$25M p.a. budget, FTEs ~70, 12 Direct Reports

Head of PMO / Senior Program Manager

• ian. 2007 - dec. 2008

Leadership of 3 business/IT programs, including development, deployment and production accountability for Nokia Care’s Oracle after-sales billing system to enable business transformation from break/fix business model – deployed to 15,000 users globally.System development (Oracle) and data warehouse (Cognos) for finance reporting, cost reporting (QlikView) and all after-sales business functions. Business owner and key stakeholder was the VP Customer Care and his executive team.Development team was a managed collaboration of Nokia and outsource partner, Accenture. A$20M p.a. budget, FTEs ~50, 10 Direct Reports

Program Manager (Global)

• iul. 2005 - dec. 2006

Leadership of operational modelling, business process development, change management, A$100M business case, RFP, vendor selection (Oracle) and system integrator selection (Accenture) for Customer Care CRM and replacement billing platform.Also budget, resourcing, and cost-reporting responsibility for the system in production.Business owner and key stakeholder was the VP Customer Care and executive team.A$15M p.a. budget, FTEs ~40

Program Manager (Global)

• ian. 2004 - iun. 2005

Redevelopment and global deployment of Nokia Care’s front-end warranty claims billing application (Microsoft .Net and Java) for 10000 users in 120 countries. (ROI A$25M p.a.)Also program accountability for all interdependent after-sales systems in production.Business owner and key stakeholder was Finance Manager and his management team.A$15M p.a. budget, FTEs ~30

Program Manager (Global)

• mar. 2003 - dec. 2003

Leadership of Repair Network Services program, including 6 different projects covering billing, warranty records database, datamarts, reporting and online repair network information. Also program accountability for all interdependent after-sales systems in production.Business owner and key stakeholder was Customer Care Finance Manager and his management team.A$10M p.a. budget, FTEs ~30

Senior Project Manager / HRIS Team Leader

• nov. 2001 - feb. 2003

Global responsibility for SAP and proprietary production payroll systems in 65 countries.Team leader for the development of Nokia’s leading-edge Compensation & Benefits system.Business owner and key stakeholder was HR Finance Manager and management team.A$5M p.a. budget, FTEs ~20, 6 Direct Reports.

National Program Manager

• ian. 1998 - mar. 2001

Executive program manager for the fastest development and implementation of the largest personnel records & payroll system (SAP ERP) in Australia (as at 1999) (150% ROI)This also covered responsibility for business requirement management, change management, release & deployment management and business case benefits realisation.The program’s objective was ER business transformation and core system replacement.Stakeholder management of MD, Employee Relations and all his executive team.Multiple vendor collaboration involving IBM GSA, SAP, Ajilon and Telstra. A$25M p.a. budget, FTEs ~120, 12 Direct Reports

Senior Business Analyst

• iul. 1997 - dec. 1997

Business analyst and process issue management for IT requirements arising from Australian Government’s telecommunications deregulation legislation.

IT Business & Strategy Planning Manager

• dec. 1994 - iun. 1997

Responsible for the development of the 3-year Telstra IT strategy plan as well as for running the annual business planning cycle. Reporting to the GM, Strategy & Business Planning, I worked closely with all the CIO's Direct Reports.

Technical Project Director

• aug. 1993 - dec. 1994

Technical liaison for the development of AXIS, Telecom Australia’s first national customer ordering system (and CRM).

IBM Platform Manager

• dec. 1992 - iul. 1993

The IBM Platform group consisted of 7 groups (65 staff) supplying operational software and hardware support and maintenance, to the vast majority of development and production teams working for Telecom Australia, nationally.