Alysia S.

Payroll Specialist at TUKWILA SCHOOL DISTRICT
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Contact Information
us****@****om
(386) 825-5501
Location
Maple Valley, Washington, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Jennifer Marlette

Alysia was my Payroll Service Rep @ Paychex for a about a year. In that time she not only provided me with exceptional customer service, but went above and beyond to help share her knowledge with me so I too could grow in my position. Alysia is a talented, hard-working and a joy to collaborate with. I miss her!

Carolyn Langsen

Alysia is the most responsive, helpful insurance representative I have ever worked with! If I have a question, I get an answer, quickly and thoroughly! She is thoughtful and knowledgeable. I definitely recommend her to anyone!

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Credentials

  • Certified Insurance Service Representative
    The National Alliance for Insurance Education & Research
    Apr, 2012
    - Oct, 2024
  • Associate in Personal Insurance
    Insurance Institute of America
    Nov, 2009
    - Oct, 2024
  • Associate in Customer Service
    LOMA
    Jun, 2008
    - Oct, 2024
  • Associate in Insurance Services
    Insurance Institute of America
    Jan, 2008
    - Oct, 2024
  • General Insurance
    Insurance Institute of America
    May, 2007
    - Oct, 2024

Experience

  • TUKWILA SCHOOL DISTRICT
    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Payroll Specialist
      • Sep 2021 - Present
  • Paychex
    • United States
    • Human Resources Services
    • 700 & Above Employee
    • Senior Client Service Representative
      • May 2014 - Sep 2021

      My responsibilities include servicing the payroll needs of my clients, performing account maintenance, and providing first-level technical support. This includes garnishments, maintaining data integrity, general ledger questions, time clock interface troubleshooting, resolving direct deposit issues, and tax penalty resolution. My responsibilities include servicing the payroll needs of my clients, performing account maintenance, and providing first-level technical support. This includes garnishments, maintaining data integrity, general ledger questions, time clock interface troubleshooting, resolving direct deposit issues, and tax penalty resolution.

  • Liberty Mutual Insurance
    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service Specialist
      • Oct 2010 - May 2014

      Respond to customer inquiries via phone and email. Provide guidance and counsel regarding appropriate insurance coverage. Accept payments for insurance coverage. Complete policy changes as required and quote new business on behalf of my sales partners.

    • Personal Service Rep
      • Jun 2007 - Oct 2010

      Assist with policy changes, resolve billing issues, help sales partners with quoting and binding new business.

  • PEMCO Insurance
    • United States
    • Insurance
    • Senior Customer Service Agent
      • Mar 2003 - Jun 2007

      Handled more complex transactions including cancel/rewrites. Took escalated calls in lieu of a supervisor. Interned in the quality assurance department and assisted with monitoring of phone calls and evaluations. Handled more complex transactions including cancel/rewrites. Took escalated calls in lieu of a supervisor. Interned in the quality assurance department and assisted with monitoring of phone calls and evaluations.

  • CIGNA Healthcare
    • Hospitals and Health Care
    • 700 & Above Employee
    • Customer Service Rep II
      • Oct 2001 - Dec 2002

      Advise members regarding health plan benefits. Also verified coverage for health providers. Worked with pharmacies to provide vacation overrides for prescriptions. Advise members regarding health plan benefits. Also verified coverage for health providers. Worked with pharmacies to provide vacation overrides for prescriptions.

  • Millennium Staffing
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Temporary Positions
      • Aug 2001 - Oct 2001

      Various clerical positions after accepting position at CIGNA but waiting for the training class start date. Various clerical positions after accepting position at CIGNA but waiting for the training class start date.

  • RMark Services, Inc
    • United States
    • Business Consulting and Services
    • Payroll Specialist
      • Jan 2001 - Jul 2001
  • GEICO
    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service
      • 1999 - 2001
  • Target Stores
    • United States
    • Restaurants
    • Guest Services
      • Aug 1996 - May 1999

Education

  • American InterContinental University
    Bachelor of Science, Business Administration
    2004 - 2005
  • The University of Texas at Arlington
    General Studies
    1996 - 2001

Community

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