Kim Tafiti
Vice President Client Success at Footsteps2Brilliance- Claim this Profile
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Bio
Trent Linton
Kim is a great leader who is willing to make changes and improves things for the better of the client and the company. She facilitated a transformation of the Implementation process which greatly enhanced how clients were implemented at different tiers of service by focusing personalized service on top tier clients but creating a one to many solution for all clients no matter what their size. She grew her team into a successful team whose impact was easily measured by the fact that clients who were implemented by her team renewed at over 80%. I worked closely with Kim to create the Implementation Process in Salesforce. She was easy to work with and clear on her expectations and vision of how the CRM would be used to make implementation more efficient. Kim is a great asset to any company who is fortunate enough to have her on their team.
Jeff Christiansen
I've had the priviledge to work with Kim in a variety of settings over the past 20 years and I have to say that she is one of the most capable, intelligent, caring, and productive people with whom I've been associated. Simply stated, "She is equal to any task placed before her". In addition, she is a very nice person and one with whom everyone gets along, at every level of business and life. I look forward to watching her continued success throughout the coming years.
Trent Linton
Kim is a great leader who is willing to make changes and improves things for the better of the client and the company. She facilitated a transformation of the Implementation process which greatly enhanced how clients were implemented at different tiers of service by focusing personalized service on top tier clients but creating a one to many solution for all clients no matter what their size. She grew her team into a successful team whose impact was easily measured by the fact that clients who were implemented by her team renewed at over 80%. I worked closely with Kim to create the Implementation Process in Salesforce. She was easy to work with and clear on her expectations and vision of how the CRM would be used to make implementation more efficient. Kim is a great asset to any company who is fortunate enough to have her on their team.
Jeff Christiansen
I've had the priviledge to work with Kim in a variety of settings over the past 20 years and I have to say that she is one of the most capable, intelligent, caring, and productive people with whom I've been associated. Simply stated, "She is equal to any task placed before her". In addition, she is a very nice person and one with whom everyone gets along, at every level of business and life. I look forward to watching her continued success throughout the coming years.
Trent Linton
Kim is a great leader who is willing to make changes and improves things for the better of the client and the company. She facilitated a transformation of the Implementation process which greatly enhanced how clients were implemented at different tiers of service by focusing personalized service on top tier clients but creating a one to many solution for all clients no matter what their size. She grew her team into a successful team whose impact was easily measured by the fact that clients who were implemented by her team renewed at over 80%. I worked closely with Kim to create the Implementation Process in Salesforce. She was easy to work with and clear on her expectations and vision of how the CRM would be used to make implementation more efficient. Kim is a great asset to any company who is fortunate enough to have her on their team.
Jeff Christiansen
I've had the priviledge to work with Kim in a variety of settings over the past 20 years and I have to say that she is one of the most capable, intelligent, caring, and productive people with whom I've been associated. Simply stated, "She is equal to any task placed before her". In addition, she is a very nice person and one with whom everyone gets along, at every level of business and life. I look forward to watching her continued success throughout the coming years.
Trent Linton
Kim is a great leader who is willing to make changes and improves things for the better of the client and the company. She facilitated a transformation of the Implementation process which greatly enhanced how clients were implemented at different tiers of service by focusing personalized service on top tier clients but creating a one to many solution for all clients no matter what their size. She grew her team into a successful team whose impact was easily measured by the fact that clients who were implemented by her team renewed at over 80%. I worked closely with Kim to create the Implementation Process in Salesforce. She was easy to work with and clear on her expectations and vision of how the CRM would be used to make implementation more efficient. Kim is a great asset to any company who is fortunate enough to have her on their team.
Jeff Christiansen
I've had the priviledge to work with Kim in a variety of settings over the past 20 years and I have to say that she is one of the most capable, intelligent, caring, and productive people with whom I've been associated. Simply stated, "She is equal to any task placed before her". In addition, she is a very nice person and one with whom everyone gets along, at every level of business and life. I look forward to watching her continued success throughout the coming years.
Experience
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Footsteps2Brilliance ®
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United States
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E-Learning Providers
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1 - 100 Employee
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Vice President Client Success
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Nov 2016 - Present
We help districts create transformative citywide literacy programs through our groundbreaking early literacy mobile technology platform. Everything we do is designed to close the achievement gap for any child with a special focus on children and students belonging to under-served and low income populations. Footsteps2Brilliance progresses children through the skills needed to develop reading proficiency, vocabulary, critical thinking and writing. As Vice President of Customer Success, my focus is to ensure that every client recognizes their vision for reaching every child and giving every child a chance to succeed in school and life.
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School Improvement Network
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United States
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Education Administration Programs
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700 & Above Employee
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Director Partner Implementation
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Jan 2015 - Nov 2016
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Director of Client Services
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Sep 2003 - Jan 2015
As Director of Client Services, I enjoy working with and supporting the growth and development of Truenorthlogic's clientele. My job is to ensure customer satisfaction and helping our clients achieve their vision for educator effectiveness.
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Solutions Consultant
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Sep 2003 - Jan 2012
Provides online educator quality, human capital management, and professional development management solutions for PreK-12 education agencies.
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Sales Executive
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1999 - 2002
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Project Manager
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1996 - 1999
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Education
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1993 - 1996
Utah State University
Incomplete Bachelor's Degree, Business Education - Instructional Technology -
1991 - 1993
Salt Lake Community College
Incomplete Associates Degree, General Studies
Community
