Demitria Erin Adela
Digital Marketing & KOL Specialist at Secondate- Claim this Profile
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English Professional working proficiency
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Indonesian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Google Analytics for Beginners
GoogleJan, 2021- Nov, 2024 -
Business Analytics and Decision Making
Beedie School of Business at Simon Fraser University
Experience
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Secondate
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Indonesia
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Cosmetics
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1 - 100 Employee
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Digital Marketing & KOL Specialist
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Aug 2023 - Present
- Reach out and onboard influencers for endorsements and media barters. - Develop digital ads on several platforms. - Develop SOW documents for all campaigns concerning Influencers. - Develop weekly reports on Social Media & Digital Ads insights analytics. - Brainstorm campaign ideas with the social media team, create moodboards, and coordinate shoots with vendors and models. - Handle community and develop strategies to grow and engage the community. - Assist with new product launch or any other kinds of events. Show less
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Sep 2022 - May 2023
- Greeted and served up to 100 customers daily and providing prompt, personalized and friendly service in a fast-paced environment. - Increased the average order value and customer lifetime value through upselling. - Enhanced customer satisfaction and increased brand loyalty by building positive relationships with regular customers. - Greeted and served up to 100 customers daily and providing prompt, personalized and friendly service in a fast-paced environment. - Increased the average order value and customer lifetime value through upselling. - Enhanced customer satisfaction and increased brand loyalty by building positive relationships with regular customers.
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Beedie School of Business at Simon Fraser University
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Canada
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Higher Education
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200 - 300 Employee
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Digital Marketing Assistant
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May 2021 - Dec 2021
- Managed and created content for various social media channels (Instagram, TikTok, Facebook, LinkedIn, Twitter and YouTube) - Streamlined reporting on social media KPIs for each channel, including reach, engagement, followers and leads. - Grew Instagram and LinkedIn followers by 13.67% and 8.36% in eight months respectively. - Created a TikTok video that reached 19,300 audience and 20,700 views in one month. - Implemented a unique campaign for SFU Beedie’s Summer 2021 Graduation on Instagram, which resulted in an increased of monthly engagement by 19.56% from the average. - Assisted with the launching of a new Content Creator program, as well as other tasks such as paid advertising, email campaign, photoshoots and video production. Show less
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The Children's Place
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Oct 2020 - Apr 2021
- Greeted customers actively and answered any inquiries in a friendly manner to ensure customer satisfaction. - Managed sales transactions while interacting enthusiastically with the customers. - Provided efficient customer services by accurately processing orders and payments and keeping the line short, which maximizes store operations. - Greeted customers actively and answered any inquiries in a friendly manner to ensure customer satisfaction. - Managed sales transactions while interacting enthusiastically with the customers. - Provided efficient customer services by accurately processing orders and payments and keeping the line short, which maximizes store operations.
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Chipotle Mexican Grill
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United States
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Restaurants
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700 & Above Employee
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Cashier Customer Service
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Jan 2020 - May 2020
- Managed cash and sales transaction, and at the same time, answered customer phone calls, stocked up the drink station, and ensured the dining room cleanliness. - Enhanced customer satisfaction by engaging enthusiastically with customers and building good relationships with frequent customers. - Increased sales by providing efficient customer services and promoting upgrades or additional services. - Maximized the restaurant operations management by accurately processing orders and payments, keeping the customer line short. Show less
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Roses Alam Sutera
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Indonesia
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Event Photographer and Videographer
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Aug 2018 - Aug 2018
- Documented the event by taking pictures and videos. - Edited the pictures, organized, and share the pictures with the clients using Google Drive. - Directed a short video production that summarizes the three-day event. - Documented the event by taking pictures and videos. - Edited the pictures, organized, and share the pictures with the clients using Google Drive. - Directed a short video production that summarizes the three-day event.
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Fine Projects
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Indonesia
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Account Executive
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Aug 2015 - Aug 2018
- Identified potential clients via direct marketing, negotiated and closed deals with an average of two clients per week. - Communicated with clients to understand their needs and maintained client satisfaction by offering suitable recommendations and resolving any concerns efficiently. - Identified potential clients via direct marketing, negotiated and closed deals with an average of two clients per week. - Communicated with clients to understand their needs and maintained client satisfaction by offering suitable recommendations and resolving any concerns efficiently.
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Bayu Buana Travel Services
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Indonesia
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Travel Arrangements
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100 - 200 Employee
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Marketing Intern
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May 2018 - Jun 2018
- Helped the e-commerce team maintaining the website updated with new prices and information every day. - Helped the e-commerce team maintaining the website updated with new prices and information every day.
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Education
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2020 - 2023
Simon Fraser University
Bachelor of Business Administration - BBA (Honours), Marketing & Management Information System -
2018 - 2019
Fraser International College
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2015 - 2018
Santa Laurensia Catholic School
High School Diploma
Community
