Experience

Rock Central

• United States
• Information Technology & Services
• 200 - 300 Employee

• Team Leader, Idea Consulting

  • Jun 2021 - Present



Quicken Loans

• United States
• Financial Services
• 700 & Above Employee

• Senior Idea Consultant

  • May 2017 - Jun 2021

• Idea Consultant

  • May 2014 - May 2017

  •Analyzed 8,000 – 12,000 employee suggestions each year•Collaborated with leadership teams to brainstorm solutions•Presented improvement suggestions to management

• Marketing Strategist

  • Jan 2016 - Mar 2016

  •Analyze over 600 existing written communication tools in order to find deficiencies and develop improved marketing campaigns•Create and deliver effective communication tools for a variety of purposes based on customer preferences

• Business Consultant

  • Dec 2012 - May 2014

  •Partnered with assigned business areas to identify opportunities for people, process and system improvements and created solutions to drive change•Met regularly with business leaders to discuss and prioritize identified opportunities



Sears

• United States
• Retail
• 700 & Above Employee

• Marketing Operations Production Manager

  • May 1998 - Feb 2012

  •Developed advertising timelines and processes and monitored progress through completion resulting in 100% on time delivery •Acted as liaison between marketing and technology teams to communicate departmental needs in order to ensure the development of appropriate tools and resources •Managed teams of up to 25 hourly and salaried employees including sourcing, screening, hiring, annual reviews, disciplinary action, training, and mentorship •Oversaw all aspects of in-store radio and manufacturer coupon processes and procedures for over 2,700 store locations Show less