Darrell Armstrong
Sr. Operations Manager at Savage Services- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Lean Six Sigma Black Belt
Six Sigma Global InstituteJan, 2017- Oct, 2024 -
CDL A
State of MichiganJan, 2000- Oct, 2024 -
HAZMAT
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Experience
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Savage
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United States
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Transportation, Logistics and Storage
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400 - 500 Employee
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Sr. Operations Manager
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Apr 2015 - Present
Savage, a privately held operator, provider, and developer of innovative supply chain solutions, is organized into three business groups and a support services group to best deliver those services:Oil & Gas Solutions, Refinery & Power Solutions, and Railway, Industry & Chemicals Logistics. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Promoted by executive management to Senior Operations Manager in 2015, I provide supply chain systems and services that enable the flow of critical materials for daily operations at Savage. As the liaison to Norfolk Southern Railway, the premier railway in the metro Detroit area, I lead company employees as an operational, safety and metrics specialist and am responsible for leading and supervising site all operations personnel and work activities associated with the material transport.Senior Operations Manager ► Supply Chain Leader ♦ Norfolk Southern Liaison ♦ Safety SpecialistSpecific duties and responsibilities include:• Business development, budgeting, and cost management• Communicated client specifications, needs and changes.• Managed potential conflict areas between operations execution and client requirements through problem identification and resolution.• Liaises with and funnels information to company functional departments on client progress.• Explored and implements cost reduction strategies through operational and technical solution.• Maximizes revenue opportunities within daily operation and program.• Analyzed and assesses business growth drivers and profit leverage points.• assisted with initial information gathering for new and existing business• proposals.• Served as product knowledge expert for client and business generalist for company.• Researches competitor information for feedback to Client.• Responsible to motivate, performance manage, and develop Team Leaders.• Worked closely with HR department to ensure proper recruiting and company policies are understood and effectively performed Show less
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Transportation Manager
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Oct 2010 - Apr 2015
In 2010, I was brought into the team as Transportation Manager, specializing in the company’s account with Norfolk Southern. As a Transportation Manager within our Rail Solutions, I coordinated the daily delivery schedules based on customer availability, peak delivery times and alternate routes. I was also responsible for the proper and safe fueling events of all incoming and outgoing locomotives and drayage tanks.Duties/Responsibilities:* Performed all duties and functions as directed by the customer and all applicable technical orders and other publications as required by the current Performance Work Statement.• Performed as the technical expert and provides training and advice on all equipment and facilities.• Ensured sufficient resources (fixed and mobile assets as well as employees) are available to perform each day’s mission 24 hours a day, 7 days a week.• Ensured proper inventory of various fuel grades handled are available 24 hours a day, 7 days a week to prevent any disruption to base operations.• Ensures accurate accounting of all fuel products and all quality checks are completed daily.• Ensures all fuel is properly received, stored, rotated, sampled, and issued in a safe and timely manner.• Resolve customer (internal and external) problems and complaints regarding fuel delivery.• Overseen the vehicle maintenance team to perform fleet repairs, approving purchase orders, budgeting purchases and working with vendors to obtain the best available price on services and merchandise.• Made internal policy and advises Leads on all employee matters, especially when it concerns awards, shift rotation, training, and/or disciplinary matters.• Overseen fuels personnel training and work schedules. Approves fuels personnel’s timesheet. • Accountable for meeting safety performance standards and completing all work safely. Show less
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McLane Company, Inc.
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United States
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Distribution Operations Manager
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Jan 2017 - Jan 2018
• Direct and motivate Teammates. • Coordinated the investigation of accidents or unsafe conditions through the company safety department. • Responsible for compliance and knowledge with OSHA regulations and other safety standards. Maintained facility in a safe manner in accordance with company and governmental standards. • Ensured that warehousing procedures offer the cost-effective solutions that drives profitability. • Uphold sanitation and housekeeping standards and conduct compliance audits to such standards. • Manage and benchmark warehouse aspects of profit and loss statement. • Assist in managing all department re-bids. • Maintain effective and timely scheduling of Warehouse Teammates and Support Staff. • Communicated within the management team and between the Teammates and management. • Provided training as needed to maintain an efficient and knowledgeable work force. • Enforcement of general company policies and issuance of coaching/disciplinary documentation to teammates. • Assigned accountability within staff to track and trend key performance indicators to ensure the center is meeting and exceeding customer expectations. • Knowledge of Teammate Handbook. • Establish and provide departmental coverage and leadership and maintain level of managerial professionals at all times. • Assisted Transportation Operations Managers with resolution of issues between warehousing and distribution. Show less
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Faygo Beverages, Inc
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United States
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Food & Beverages
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1 - 100 Employee
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Distribution Manager ►Business Operations ♦ Strategic Planning
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Jan 2000 - Oct 2010
Faygo Beverages is part of the National Beverage family of brands. National Beverage Corp. (NASDAQ:FIZZ) proudly refreshes America with a distinctive portfolio of Sparkling Waters, Juices, Energy Drinks and Carbonated Soft Drinks. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ During my tenure with Faygo, I performed and was responsible for a wide range of duties from daily business operations to production as well as strategic planning for accounts to ensure the meeting of business goals. Specific responsibilities include: • Established operational objectives and work plans, delegated assignments to subordinate and managers. • Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues. • Drove the short-term and advanced promotional planning processes. • Developed and rolled out new policies. • Implemented innovative programs to increase employee loyalty and reduce turnover. • Trained, coached and mentored staff to ensure smooth adoption of new program. • Ensure departmental compliance with all safety, company policies, procedures, and governmental laws while safeguarding the workplace, community and environment. • Respond appropriately to emergency situations, and ensure prompt and effective reporting, root cause analysis and follow up actions in response to incidents. • Spend time on the plant floor managing and training supervisors, auditing procedural compliance and fostering positive employee relations. • Ensure effective employee relations by providing coaching and development, and resolving employee issues through problem solving. Responsible for making employment decisions and for performance management. • Plan, staff, direct, lead, coach, and evaluate operations and personnel within the Operations. •Evaluate and manage performance to achieve desired results while meeting productivity and cost budgets Show less
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Education
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2014 - 2016
Grand Canyon University
Master’s Degree, Organizational Leadership -
2016 - 2017
Six Sigma Global Institute
Certification, Lean Six Sigma Black Belt -
2011 - 2014
Ashford University
Bachelor's degree, Logistics, Materials, and Supply Chain Management
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