Shannon Roberts
Financial Assistance Coordinator at Strive Well-Being Inc.- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Experience
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Strive Well-Being Inc.
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Financial Assistance Coordinator
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Apr 2023 - Present
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Solar Turbines
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United States
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Oil and Gas
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700 & Above Employee
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Aftermarket Buyer
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May 2019 - May 2022
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Self-Employed
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San Diego
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Homemaker
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Mar 2018 - May 2019
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Conatus Pharmaceuticals Inc.
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Greater San Diego Area
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Office Administrator
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Oct 2017 - Aug 2018
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Kinitros - Hispanic Digital and Video Marketing Agency
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United States
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Advertising Services
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1 - 100 Employee
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Project Coordinator
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Jun 2017 - Oct 2017
- Process Travel and Per Diem clinician profiles according to Clinical Submission Checklist requirements; assisting a nurse from application submission through to billing adjustments after the assignment - Maintain database of all Kaiser Permanente Per Diem submissions, from submission to prequalification - Process Travel and Per Diem clinician profiles according to Clinical Submission Checklist requirements; assisting a nurse from application submission through to billing adjustments after the assignment - Maintain database of all Kaiser Permanente Per Diem submissions, from submission to prequalification
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Direct Dermatology Inc
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United States
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Medical Practices
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1 - 100 Employee
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Bilingual Service Representative
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Mar 2017 - Jun 2017
- Provide bilingual customer support to both new and ongoing patients; verify insurance eligibility, schedule appointments between eight locations, provide modern telemedical education regarding dermatological health - Connect patients with real time results of their skin conditions and health status by navigating and managing Dr.Chrono and DirectDerm software systems, including the 8x8 multi-phone line system - Provide bilingual customer support to both new and ongoing patients; verify insurance eligibility, schedule appointments between eight locations, provide modern telemedical education regarding dermatological health - Connect patients with real time results of their skin conditions and health status by navigating and managing Dr.Chrono and DirectDerm software systems, including the 8x8 multi-phone line system
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AMN Healthcare
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United States
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Staffing and Recruiting
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700 & Above Employee
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Kaiser Per Diem Account Coordinator
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Nov 2016 - Mar 2017
- Articulate AMN’s Service Oriented Culture every day by understanding customer needs and meeting expectations, developing meaningful relationships, and fulfilling commitments through positive action - Assess Travel and Per Diem clinician profiles according to Clinical Submission Checklist requirements, connect agencies to Clinical and Credentialing departments for in-depth reviews; Create Job Requisitions in Fieldglass to place candidates on assignments; research and adjust billing and… Show more - Articulate AMN’s Service Oriented Culture every day by understanding customer needs and meeting expectations, developing meaningful relationships, and fulfilling commitments through positive action - Assess Travel and Per Diem clinician profiles according to Clinical Submission Checklist requirements, connect agencies to Clinical and Credentialing departments for in-depth reviews; Create Job Requisitions in Fieldglass to place candidates on assignments; research and adjust billing and timecard errors using Sharepoints software - Maintain database of all Kaiser Permanente Per Diem submissions, from submission to prequalification - Investigate AMN departments through bi-monthly shadowing to develop a comprehensive understanding of Clinician processes in order to provide more engaged support, ready to solve problems and satisfy customers Show less - Articulate AMN’s Service Oriented Culture every day by understanding customer needs and meeting expectations, developing meaningful relationships, and fulfilling commitments through positive action - Assess Travel and Per Diem clinician profiles according to Clinical Submission Checklist requirements, connect agencies to Clinical and Credentialing departments for in-depth reviews; Create Job Requisitions in Fieldglass to place candidates on assignments; research and adjust billing and… Show more - Articulate AMN’s Service Oriented Culture every day by understanding customer needs and meeting expectations, developing meaningful relationships, and fulfilling commitments through positive action - Assess Travel and Per Diem clinician profiles according to Clinical Submission Checklist requirements, connect agencies to Clinical and Credentialing departments for in-depth reviews; Create Job Requisitions in Fieldglass to place candidates on assignments; research and adjust billing and timecard errors using Sharepoints software - Maintain database of all Kaiser Permanente Per Diem submissions, from submission to prequalification - Investigate AMN departments through bi-monthly shadowing to develop a comprehensive understanding of Clinician processes in order to provide more engaged support, ready to solve problems and satisfy customers Show less
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Aviva Stanoff Design, Inc.
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United States
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Design
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1 - 100 Employee
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Executive Assistant
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Oct 2015 - Nov 2016
- Chief assistant to the president; taking on all special projects while assisting VIP clients, time sensitive designs and calendar coordination; improved company-wide efficiency by streamlining databases and procedures - Lead Designer for all graphic design and vendor coordination for promotional print and product label materials - Organized and managed photo shoots for 500+ products on website, look book, and marketing/social media mediums - Chief assistant to the president; taking on all special projects while assisting VIP clients, time sensitive designs and calendar coordination; improved company-wide efficiency by streamlining databases and procedures - Lead Designer for all graphic design and vendor coordination for promotional print and product label materials - Organized and managed photo shoots for 500+ products on website, look book, and marketing/social media mediums
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Authentic Designs & Remodeling, Inc.
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Rancho Bernardo
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Office Manager
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Sep 2014 - Jul 2015
- Provided executive level administrative support to CEO including the management of day-to-day operations, correspondence, scheduling, communications, office logistics, and special projects - Oral transcription, preparation, and editing of all internal and external documents to clients and sub-contractors - Managed personal and corporate financials, including preparation of quarterly state and federal reports - Liaison between CEO, clients, and subcontractors - Provided executive level administrative support to CEO including the management of day-to-day operations, correspondence, scheduling, communications, office logistics, and special projects - Oral transcription, preparation, and editing of all internal and external documents to clients and sub-contractors - Managed personal and corporate financials, including preparation of quarterly state and federal reports - Liaison between CEO, clients, and subcontractors
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Hyatt Mission Bay Spa and Marina
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Design Services
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1 - 100 Employee
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Housekeeping Management Intern
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Jun 2014 - Sep 2014
- Managed Housekeeping department, comprised of 44 staff members, organization, and execution of tasks - Completed daily housekeeping rounds and special assignments through the 480-room hotel - Responsible for nightly office closure, including key and item inventory, database management, reporting, and staff transition - Drafted and implemented a Key Log system to better track and manage room key security - Managed Housekeeping department, comprised of 44 staff members, organization, and execution of tasks - Completed daily housekeeping rounds and special assignments through the 480-room hotel - Responsible for nightly office closure, including key and item inventory, database management, reporting, and staff transition - Drafted and implemented a Key Log system to better track and manage room key security
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Sunset Parking Service
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United States
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Hospitality
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1 - 100 Employee
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Valet Driver
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Jun 2013 - Jun 2014
Sunset Parking is a full-service parking management company. Sunset upholds its value of trust between the customer and the company. Run fast, drive slow. Sunset Parking is a full-service parking management company. Sunset upholds its value of trust between the customer and the company. Run fast, drive slow.
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San Diego State University
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United States
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Higher Education
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700 & Above Employee
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Lead Exchange Student Assistant
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Aug 2012 - May 2014
- Responsible for the communication during the principal student intake, application, acceptance, and enrollment periods - Managed all admissions, immigration, and interoffice databases, and all hard student files (approximately 200 per semester) - Coordinated annual New Student Orientation each semester, totaling approximately 500 students Volunteer Coordinator; Author and Editor of International Exchange Student Assistant Manual - Responsible for the communication during the principal student intake, application, acceptance, and enrollment periods - Managed all admissions, immigration, and interoffice databases, and all hard student files (approximately 200 per semester) - Coordinated annual New Student Orientation each semester, totaling approximately 500 students Volunteer Coordinator; Author and Editor of International Exchange Student Assistant Manual
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Optometric Assistant
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May 2010 - Aug 2010
- Responsible for front desk management including office administration tasks as well as checking patients in and out - Conducted eye exams, dispensed contact lenses and glasses, and managed client chart and insurance information - Presented package plans for patients to purchase different lenses, frames, or contact lenses - Responsible for front desk management including office administration tasks as well as checking patients in and out - Conducted eye exams, dispensed contact lenses and glasses, and managed client chart and insurance information - Presented package plans for patients to purchase different lenses, frames, or contact lenses
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Education
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San Diego State University-California State University
Bachelor's degree, Spanish Language and Literature -
Universidad Alfonso X El Sabio
Study Abroad Exchange (Erasmus) Program, Spanish -
Otay Ranch High School
High School