Experience

MAM (Memorial Assistance Ministries)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Executive Assistant to CEO

  • Jan 2020 - Present



Hydrus Technology Holdings

• United States
• Renewable Energy Semiconductor Manufacturing

• Executive Assistant To Chief Executive Officer

  • May 2018 - Sep 2019

  Recruited to support the CEO of early stage wastewater technology company providing innovative solutions to oil & gas, mining and landfill industries. Develop thriving relationships with Board members, investors, shareholders, team members and clients. Proactively utilize independent judgment to identify obstacles and resolve concerns.• Serve as right hand to CEO providing full administrative support, complex calendar management, global conference calls in multiple time zones, CEO’s email management, • Coordinate Board of Directors meetings including preparation of Board packet, recording meeting minutes, electronic filing of Board documents, resolutions and corporate / shareholder communications• Researched, negotiated and implemented travel booking platform providing cost savings, travel metrics & reporting



Sempre Avant LLC / SolvChem, Inc., Packaging Service Company, Inc.

• Executive Assistant to CEO & CFO

  • May 2016 - May 2018

  Relocated back to Houston from New York into Executive Assistant role for Sempre Avant, LLC, a major chemical company servicing the southeastern US and Latin America. Provide full administrative support, demonstrating adaptability and effectiveness supporting both the CEO and CFO. Comfortable shifting gears with minimal supervision showing initiative where needed. Effectively utilize resources to accomplish tasks and goals charting best course of action while adhering to company policies. Employ continuous improvement core values to exceed customer expectations.Tackled IT coordinator role to spearhead transition to cloud hosted solutions for phone/voice system, network servers, printer capacity and instituted secure redundant backup systems for disaster recovery scenarios.



Structure Tone

• United States
• Construction
• 700 & Above Employee

• Executive Assistant

  • Nov 2014 - Apr 2016

  Supports the principal and Vice President of Business Development, overseeing administrative, operational, and personal projects including calendar management, communications, proposal development, and presentations, travel arrangements, and estate planning. Introduced standardized processes and tools to maximize efficiency within a high-pressure executive office.Manages a complex calendar of professional, social, and philanthropic obligations, ensuring changes are understood and provided in a timely manner. Serves as a liaison in managing private estate issues, banking transactions, and legal document requests. Monitors integrity and accuracy of client data within the CRM database.



Sunnyside Community Services

• Executive Assistant and Contract Manager at New York City non-profit serving 14,000 clients annually

  • Aug 2010 - Nov 2014

  Served as gate keeper to the executive director and CEO of a non-profit organization; initially hired as the executive assistant and promoted to contract manager during a period of business expansion. Managed executive calendars, communications, contracts, financial reporting, and presentation development, working in tandem with the Board of Directors and senior management team. Maintained a database housing contracts and documentation for 3 corporations. Coordinated Board meetings, managed a complex agenda, and compiled expense reports, organizational charts, and PowerPoint presentations. Selected to participate in an inaugural 6-month professional development program recognizing high-achieving talent with leadership potential.



The Kosmin Media Group

• Technology, Information and Internet
• 1 - 100 Employee

• Director of Media Content for Website development company creating interactive virtual neighborhoods

  • Feb 2008 - Aug 2010

  Supported the digital media firm with administrative functions including accounts payable/receivable, database management, content development, event coordination, and digital marketing. Developed Excel-based tracking tools and spreadsheets to organize client data. Updated multiple online properties with targeted data, content, and event listings, using Adobe CS and Photoshop to design pages and email marketing campaigns.



Continental Airlines

• Airlines and Aviation
• 700 & Above Employee

• Manager, Corporate Customer Care

  • Sep 2001 - Sep 2008

  Resolved and responded to VIP and passenger complaints on behalf of the executive team and Continental’s corporate headquarters. Focused on providing a transformative experience through high-level customer care as the final line of support. Addressed conflicts in a timely matter to preserve customer loyalty and avoid escalation to the legal department. Worked with corporate sales team to draft communications, acknowledgement letters, and compensation plans. Hub Administration Specialist, 9/2001 to 10/2004Continental Airlines, Houston, Texas Mastered airline policy and procedures to assist 1300 Airport agents with payroll, scheduling and respective discrepancies, streamlined office procedures, resulting in paperless transactions and reducing costs.



Faurecia

• France
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Executive Assistant to CFO

  • 1999 - 2001

  Recruited back to support CFO, actively manage calendars accommodating international time zones and cultural preferences, manage travel arrangements, create presentations, fiscal documents and processed Executive payroll and bonuses involving highly sensitive and confidential information.



Piedmont Travel

• Executive Assistant to the President

  • Jun 1997 - Jun 1999

  Promoted from Executive Assistant to Corporate Reporting Specialist based on demonstrated MS Office skills and ability to create Sales presentations and volume tracking, travel coordination for promotional events, liaison between Executives and airline sales managers.