Senior Design Researcher

• Aug 2022 - Present

Design Researcher

• Sep 2019 - Present

Graduate Design Researcher

• Jan 2019 - May 2019

Collaborated with radiation oncologists at Duchossois Center for Advanced Medicine to develop a graphic communication piece to assist doctors in better educating and improving the treatment experience of thousands of anxious cervical cancer patients in hospitals around the US. Collaborated with radiation oncologists at Duchossois Center for Advanced Medicine to develop a graphic communication piece to assist doctors in better educating and improving the treatment experience of thousands of anxious cervical cancer patients in hospitals around the US.

Design Research Intern

• May 2018 - Aug 2018

• Conducted research on parent-child interaction and ergonomics of littlered wagons and other products at the company’s PlayLab and Test Track, on Qualtrics, via phone interviews, at Concordia University, and at in-home visits.• Led a multi-disciplinary team of 7 engineering, industrial design, marketing and sales interns in identifying actionable insights from ethnographic research and proposing a new product in the digital home assistants space. • Conducted research on parent-child interaction and ergonomics of littlered wagons and other products at the company’s PlayLab and Test Track, on Qualtrics, via phone interviews, at Concordia University, and at in-home visits.• Led a multi-disciplinary team of 7 engineering, industrial design, marketing and sales interns in identifying actionable insights from ethnographic research and proposing a new product in the digital home assistants space.

Graduate Design Strategist

• Jan 2018 - May 2018

• Researched patient journeys and touchpoints to create a framework for developing a new centralized or decentralized intake and management service.• Conducted interviews with experts in 11 organizations dealing in high precision, high risk, high cost, high emotion, or high privacy customer service.• Facilitated a workshop in New York for clinicians, physicians, and care providers. • Researched patient journeys and touchpoints to create a framework for developing a new centralized or decentralized intake and management service.• Conducted interviews with experts in 11 organizations dealing in high precision, high risk, high cost, high emotion, or high privacy customer service.• Facilitated a workshop in New York for clinicians, physicians, and care providers.

User Research & Strategy Intern

• 2016 - 2016

• Designed user and competitor profiles, journey maps, and prototyping aids for an executive workshop with 60 senior product managers from Visa Asia Pacific.• Facilitated workshop and co-taught techniques in stakeholder mapping, rapid prototyping, and storytelling, resulting in insights for new product development.• Conducted interviews with medical professionals; and ideation sessions with a team of architects to develop a workplace strategy for a large healthcare campus. • Designed user and competitor profiles, journey maps, and prototyping aids for an executive workshop with 60 senior product managers from Visa Asia Pacific.• Facilitated workshop and co-taught techniques in stakeholder mapping, rapid prototyping, and storytelling, resulting in insights for new product development.• Conducted interviews with medical professionals; and ideation sessions with a team of architects to develop a workplace strategy for a large healthcare campus.

Product Design Intern

• 2015 - 2015

• Worked in a cross-disciplinary team of designers and software engineers to co-design a robotic arm to diagnose tumors in human livers.• Conducted secondary research in MRI and CT scan technology in order to develop aesthetics for the machine using illustration and CAD software. • Worked in a cross-disciplinary team of designers and software engineers to co-design a robotic arm to diagnose tumors in human livers.• Conducted secondary research in MRI and CT scan technology in order to develop aesthetics for the machine using illustration and CAD software.