Ivona Kraljevic

ITSM Service Lifecycle Specialist at MSC Mobility
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Contact Information
us****@****om
(386) 825-5501
Location
Canberra, Australian Capital Territory, Australia, AU
Languages
  • Croatian Native or bilingual proficiency
Skills

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Experience

  • MSC Mobility
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ITSM Service Lifecycle Specialist
      • Aug 2017 - Present

    • Service Delivery Manager - Fleet Specialist
      • Oct 2012 - Present

  • Telstra
    • Australia
    • Telecommunications
    • 700 & Above Employee
    • AGIMO Delivery Specialist
      • Jun 2011 - Oct 2012

    • Service Management Advocate
      • Apr 2010 - Jun 2011

    • Product Implementer
      • Oct 2009 - Mar 2010

    • Assistant Operations Manager
      • Apr 2007 - Oct 2009

      On site Assistant Operations Manager for ATOActing Assistant Operations Manager across other Telstra Federal Government contracts

Education

  • Customer Service Institute of Australia
    Diploma in Business Relationship Management
    2010 - 2011

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