Marina Freitas
Human Resources Intern at Sun Rich Canada- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Full professional proficiency
-
Portuguese Native or bilingual proficiency
-
Spanish Full professional proficiency
Topline Score
Bio
Credentials
-
Mastering Self-Leadership
LinkedInSep, 2023- Oct, 2024 -
Strategic Human Resources
LinkedInSep, 2023- Oct, 2024 -
Human Resources: Understanding HR Systems Features and Benefits
LinkedInMay, 2023- Oct, 2024 -
Talent Management
LinkedInMay, 2023- Oct, 2024 -
Managing Food Safety
StarbucksJun, 2023- Oct, 2024 -
Occupational First Aid Level 1
WorkSafeBCJan, 2023- Oct, 2024
Experience
-
Sun Rich Canada
-
Canada
-
Food and Beverage Manufacturing
-
1 - 100 Employee
-
Human Resources Intern
-
Aug 2023 - Present
• Manage and maintain accurate information for HR files • Create and maintain an electronic employee filing system • Maintain temporary agency hours and files • Assist in maintaining health and safety records • Assist with the coordination and delivery of training programs • Assist with the recruitment process including screening resumes, conducting phone screens, scheduling on-site interviews, and conducting interviews • Manage and maintain accurate information for HR files • Create and maintain an electronic employee filing system • Maintain temporary agency hours and files • Assist in maintaining health and safety records • Assist with the coordination and delivery of training programs • Assist with the recruitment process including screening resumes, conducting phone screens, scheduling on-site interviews, and conducting interviews
-
-
-
Starbucks
-
United States
-
Retail
-
700 & Above Employee
-
Retail Shift Supervisor
-
Jan 2019 - Aug 2023
● Anticipate customers’ needs by constantly evaluating store environment and clients for cues, improving Customer Connection score by 30% (weekly average). ● Exceed standards of service and quality by creating a positive learning environment to achieve daily sales goals while contributing to a decrease in inventory waste of 40% average per week. ● Coach and train team members both 1:1 and in small group settings, improving employee satisfaction and performance, which reduced staff turnover by 50% in the past 2 years. ● Apply knowledge of current HR regulations such as employment standards and workplace safety to ensure legal compliance in HR best practices. Show less
-
-
-
Marcograf Industria Grafica
-
Fortaleza, Ceará, Brazil
-
Human Resources Assistant
-
Jan 2017 - Mar 2018
● Provided support throughout the entire recruitment life-cycle for an average of 10 positions per month. ● Wrote job descriptions and posted them to job boards, company website, social media, and job fairs, and handled employee referrals to attract top talent. ● Arranged psychometric assessments, scheduled and conducted behavioral interviews. ● Prepared and sent out offer letter and employment contracts, collecting signatures from new hires and keeping accurate records in compliance with employment standards and data privacy regulations. ● Facilitated the employee onboarding program on a monthly basis comprised of workshops, group activities, and presentations to give new hires a broad understanding of the company’s history, mission, HR policies and practices over the course of 2 days. ● Assisted managers in providing performance feedback and updating employee’s annual development plans, applying strong active listening skills and articulating constructive feedback tactfully. ● Kept an open-door policy to provide on-demand support to employees to foster wellbeing and work-life balance, which increase staff retention by 10%. ● Coordinated employee recognition programs such as employee of the month, recognition based on the absence of safety-related incidents, etc. celebrating successes and providing visibility to reward performance. ● Utilized Microsoft Applications to control and analyse HR metrics such as PTO and UTO, and prepared ad-hoc reports for senior management. ● Organised 5 informative events and activities designed to improve employee satisfaction and promote a healthy and safe work environment. ● Assisted managers and supervisors with the interpretation and application of employment legislation, and handling employee relations involving conflict around safety incidents and salary re-negotiations. ● Handled a high volume of tasks efficiently, applying strong time management skills and flexibility to accommodate last-minute requests. Show less
-
-
-
-
Human Resources Assistant
-
Jan 2015 - Jan 2017
● Supported the full recruitment life-cycle to hire 45 independent contractors to deliver the social program across 3 different communities. ● Tracked vacancies, updated job descriptions, and posted them to social media, job boards, and to the company website to source candidates. ● Screened resumes, scheduled, and conducted interviews, applying strong talent assessment skills to ensure both optimal performance and retention rates. ● Sent out offer letters and self-employment contracts, and coordinated requests for contract changes. ● Effectively used MS Office (Word, Excel, Access, PowerPoint, & Outlook), keeping files organized, ensuring accurate recordkeeping, and compliance with data protection and privacy regulations. ● Managed the schedules of facilitators including logistical and transportation arrangements to the served communities, efficiently coordinating multiple tasks with exceptional attention to detail. ● Conducted 2-day training sessions to prepare new hires to facilitate program delivery using group activities and case studies to engage participants. ● Collected and analysed feedback from the served communities, facilitated monthly meetings to assess engagement and outcomes, and identified improvement opportunities. ● Took and distributed minutes and outlined clear action plans to guide improvements to the program. ● Actively participated in meetings with external stakeholders such as municipal government leaders to discuss the benefits of the program for targeted communities. ● Prepared reports for stakeholders outlining program progress and outcomes as well as ongoing improvements. Show less
-
-
Education
-
2019 - 2020
BCIT School of Business
Bachelor of Business Administration - BBA, Human Resources Management and Services -
2008 - 2014
Universidade de Fortaleza
Bachelor's degree, Psychology
Community
