Merchandise Manager

• Mar 2023 - Present

Trial Technical Support

• Oct 2022 - Present

B2B Client Solutions Executive

• Jun 2022 - Oct 2022

• Exceeded August 2022 Quota by 167%. • Prospected and qualified leads across AT&T’s Mid Market Segment. • Provided for Mobility and Fiber needs of small and mid-sized business customers. • Utilized consultative selling skills to identify key trends, uncover customer needs and leverage industry knowledge to find and close sales. • Exceeded August 2022 Quota by 167%. • Prospected and qualified leads across AT&T’s Mid Market Segment. • Provided for Mobility and Fiber needs of small and mid-sized business customers. • Utilized consultative selling skills to identify key trends, uncover customer needs and leverage industry knowledge to find and close sales.

Sales Associate

• Aug 2017 - Jun 2020

• Provided and ensured legendary customer experiences consistently • Ensured customers are your primary focus and all other tasks are secondary. • Assisted customers with wardrobe styling and comfortable with sharing up to date fashion knowledge. • Displayed expert product knowledge of product, company history, company policy and store/company strategies. • Met selling expectations and achieve individual and team sales goals, and contributed to the store’s overall success. • Worked well with others and collaborate to build a strong store team. • Worked with Store Management to set goals for personal skills development. • Provided assistance with floor sets, window changes and other merchandising and visual expectations. • Ensured adherence to all company policy and procedures. • Adhered to availability and scheduling needs of the business. • Performed POS transactions accurately and efficiently and follow all cash handling procedures. • Ensured Loss Prevention awareness to protect the store from internal and external shortages. • Assisted store management team with housekeeping responsibilities. "The Sales Associate role is very important to the success of the store environment. This position ensures customers have a welcoming and quality experience in the store at all times. A Sales Associate plays a key role in creating and maintaining a selling focus in the store. In order to ensure the success of the store, the Sales Associate will be held accountable to achieving personal and Company directed sales goals. This individual also supports company and management initiatives and direction while ensuring adherence to policies and procedures as outlined by the organization. Sales Associates are scheduled to flex schedule and hours are given based of the needs of the business." Show less

Front Service Clerk

• Nov 2016 - Apr 2017

• Provided premier customer service, including greeting customers and answering their questions. • Took customer carts to the parking lot and unloaded groceries into customer vehicles. • Carried bags to customer vehicles when necessary. • Helped customers locate products throughout the store. • Restocked bags. • Retrieved shopping carts from the parking lot. • Assisted in cleaning duties as assigned. • Assisted in other duties as assigned. "Our Front Service Clerks...help distinguish us from our competitors by offering carryout service to our customers’ vehicles. They interact with customers constantly, and often make a customer’s final impression of the store and our level of service. For this reason, Front Service Clerks are very important to ensuring complete customer satisfaction." Show less