Evadne Hinds

Charge Nurse at Piedmont Henry Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
Snellville, Georgia, United States, GE

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Credentials

  • CompTIA Healthcare IT Technician
    CompTIA
    Jan, 2017
    - Oct, 2024
  • CompTIA Project+
    CompTIA
    Jun, 2016
    - Oct, 2024
  • CompTIA IT Fundamentals
    CompTIA
    Aug, 2013
    - Oct, 2024
  • Registered Nurse
    Georgia Secretary of State
    Jan, 2021
    - Oct, 2024

Experience

  • Piedmont Henry Hospital
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Charge Nurse
      • May 2019 - Present

      Assist staff with daily activities and balanced staffing needs to augment unit productivity. Resolve staff concerns, oversee resource management, allocation of responsibilities to optimize the workload. Acknowledge patient and family concerns with a timely resolution. Oversee delivery of high-quality, cost-effective care with a focus on patient safety, comfort, and dignity. Coordinate with clinical staff to keep patients updated and informed on care issues or procedure postponements and mitigate discharge delays that bottleneck throughput. Complete daily chart audit and assess clinical records accuracy, evaluate performance against goals to prevent hospital-acquired infections Identified an area in need of improvement and recommended steps to improve staff retention. Skills enhanced by attending the preceptor training. Maintained adequate unit supplies to meet expected patient demands. Show less

  • Kaiser Permanente
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Advice Nurse
      • Jun 2009 - May 2019

      Phone triage for the adult, pediatrics, OB/GYN, Behavioral Health and specialty area patients. Provide recommendations from the approved Kaiser Permanente On Call and Kaiser Permanente Georgia (KPOC/KPGA) guidelines. Schedule appointments based on assessment results and needs. Assisted the providers by entering for their approval, referrals, lab orders and medication refills. Also, act as a liaison between patients and providers when needed by communicating on the patients’ needs to the providers and the provider’s recommendations to the patients. Promoted from core team member to the labor Co-lead for the Unit Based Team for the Georgia Regional Advice Nurse team. Instrumental in the team's’ success in moving from a level 3 to a level 4 on the path to performance and actively working towards the highest level available, a level 5. Served as a resource for the staff as the Team Lead to assist with troubleshooting issues, provide resolution and guidance in completing the triage. Functioned in the role as a preceptor for new hires. Improved performance by adjusting staff workflow in the Forecasting and Scheduling system to ensure efficient scheduling of the staff off the phones, which helped to optimize the team's ability to meet the Total Service Factor (TSF) of 85% per day for the live calls and ensure the Customer Relationship Management (CRM) messages were answered in less than one hour. Monitored the staff adherence in the Impact 360 software and provide approval as needed for variations. Assisted as needed with the Georgia and Southern California Advice Integration project by providing requested data and functioning in the role as a super user for this and other technical changes (ie VoIP). Show less

  • Piedmont Atlanta Hospital
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Registered Nurse
      • Jun 2003 - Jan 2010

      Provide care for the post operative patient, primarily GI patients and urology. Provide care for the post operative patient, primarily GI patients and urology.

  • DeKalb Medical
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Registered Nurse
      • Jun 2005 - Apr 2008

      Provided care for critically ill patient and telemetry patients. Performed charge nurse duties and precepted new hires. Provided care for critically ill patient and telemetry patients. Performed charge nurse duties and precepted new hires.

  • Emory Healthcare
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Registered Nurse
      • Jun 2004 - Sep 2005

      Provided care for the critically ill patient in the neuro ICU. Provided care for the critically ill patient in the neuro ICU.

Education

  • Western Governors University
    Master of Business Administration - MBA, Health/Health Care Administration/Management
    2017 - 2020
  • Western Governors University
    Bachelor's science, Health informatics
  • CUNY Medgar Evers College
    Associate of Science (AS), Registered Nursing/Registered Nurse
    1997 - 2001

Community

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