Experience

Lingocard

• United States
• Social Networking Platforms
• 100 - 200 Employee

• Software QA Engineer

  • Jun 2021 - Present

  • Performing smoke and regression testing to ensure the reliability of the system after release • Creating test cases (TestRail) and providing test coverage based on the analysis of business requirements and technical specifications • Investigating, prioritizing, and reporting bugs via Jira software • Testing mobile and web applications by applying various testing tools • Experienced in mobile testing of native / web / hybrid apps using Android Studio, Xcode, ADB, TestFlight • Expert in web testing using Chrome DevTools, validating RESTfull API services with Postman and Charles Proxy • Executing SQL queries to get devices data from the back end • Taking part in an agile environment and participating in daily standup meetings to discuss findings



Cathay Pacific

• Hong Kong
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant Team Lead

  • Jul 2010 - Jul 2020

  • Experienced in following and implementing procedures from service matrix, Customs and Border Protection Guidelines, and Federal Aviation Agency Policy • Responsible for coordinating with different departments such as catering, engineering, and sales department • Reporting issues and feedback to make sure we deliver 5-star award winning service to customers • Directed diverse 4-Person Customer Service Teams for flights of 300+ people, ensuring my team complies with safety, security & service procedures • Developing and practicing good management and leadership skills