Experience

Winfrey's Fudge & Chocolates

• Retail
• 1 - 100 Employee

• Customer Service Associate

  • Feb 2021 - Present

  Proactively assist an average of 30-50 customers daily, providing product information and recommendations Package and label products for retail sale Adhere to established procedures that maintain the highest taste and appearance standards Collaborate with teammates to assign and execute tasks aligned with store goals Proactively assist an average of 30-50 customers daily, providing product information and recommendations Package and label products for retail sale Adhere to established procedures that maintain the highest taste and appearance standards Collaborate with teammates to assign and execute tasks aligned with store goals



Anna Jacques Hospital Internship

• Newburyport, Massachusetts, United States

• Intern

  • May 2023 - Present

  Recorded patient meeting notes and updated files in accordance with HIPAA standards Shadowed doctors and nurses to gain insight into medical procedures Researched the link between specific blood markers and diagnoses to expedite treatment implementation Recorded patient meeting notes and updated files in accordance with HIPAA standards Shadowed doctors and nurses to gain insight into medical procedures Researched the link between specific blood markers and diagnoses to expedite treatment implementation



Five Star Auto Repair

• United States
• Individual and Family Services

• Office Assistant

  • Mar 2022 - Nov 2023

  Processed invoice payments and over-the-counter transactions Served as the primary point of contact for customer maintenance and repair inquiries Ensured proper cash controls including daily balancing and weekly reconciliation Maintained accounts payable and accounts receivable records in real time Prepared financial reports including profit and loss statements and balance sheets Processed invoice payments and over-the-counter transactions Served as the primary point of contact for customer maintenance and repair inquiries Ensured proper cash controls including daily balancing and weekly reconciliation Maintained accounts payable and accounts receivable records in real time Prepared financial reports including profit and loss statements and balance sheets