Sales Operations Analyst

• Apr 2023 - Present

Sales Operations Analyst

• Oct 2021 - Dec 2022

As a Sales Operations Analyst, I play a vital role in collating, assessing, and streamlining sales data as well as creating dashboards and reporting on revenue and team performance to the VP and Sales Director. Assist leading end-user support, record transfers, data loads, and troubleshooting. Utilizing my evaluative skills and strong business acumen, I handle CRM functions, source leads with various teams and input them into SFDC. Besides, and a supportive leader, I provide comprehensive training to sales, BDR, and customer service teams, educating them on SalesTech, Customer Structure, and Lead Sources. With my advanced forecasting abilities, I locate performance hindrances and ensure proper automation of sales operations. I also coordinated efforts with other departments, including Marketing and Product Management, to maximize productivity and efficiency. Show less

Business Analyst Project Lead

• Jun 2021 - Dec 2021

Using Jira dashboards, I improved and elevated enhance cross-functional communication across the entire organization. By analyzing processes, I decided to build an internal virtual community that minimized business group silos, empowered departmental coordination and boosted project tracking. My sustained efforts resulted in increasing the overall compliance with applicable policies and organizational KPIs. Using Jira dashboards, I improved and elevated enhance cross-functional communication across the entire organization. By analyzing processes, I decided to build an internal virtual community that minimized business group silos, empowered departmental coordination and boosted project tracking. My sustained efforts resulted in increasing the overall compliance with applicable policies and organizational KPIs.

Operations assistant

• Jun 2018 - Jan 2019

Relying on my expertise in MS Excel, I audited inventory reports and invoices, maintaining high levels of accuracy. I additionally ran logistics efforts, preparing required documentation as well as liaising with manufacturers, inventory, 3rd party logistics, and warehouses. Relying on my expertise in MS Excel, I audited inventory reports and invoices, maintaining high levels of accuracy. I additionally ran logistics efforts, preparing required documentation as well as liaising with manufacturers, inventory, 3rd party logistics, and warehouses.