Experience

Fiesta Bahia Hotel

• Brazil
• Hospitality
• 1 - 100 Employee

• Analista de vendas

  • Dec 2021 - Present



Hotel Bahia Do Sol

• Brazil
• Hospitality
• 1 - 100 Employee

• Executivo de contas

  • Mar 2020 - Nov 2021



Casa Di Vina Hotel & Restaurant

• Brazil
• Travel Arrangements
• 1 - 100 Employee

• Commercial Manager

  • Mar 2018 - Jun 2018

  . Management and leadership of 02 reservations and and events professionals; · Monitoring of revenue and groups quotations of the hotel and the primary competitive set; · Analysis of the numbers of the Hotel and the primary competitive set; · Optimization of distribution channels; · Rates and promotions strategies to the Hotel website and the portals of the OTAS; · Marketing and promotion actions to the social media; · Availability control through OMNIBEES Channel Manager; · New customers prospecting, negotiation and loyalty; · Customer mix management, developing revenue optimization strategy; · Visitation schedule of 02 to 03 days in the week; · Participation in trade events, such as WTM and BNT Mercosul. Show less



Pestana Hotel Group

• Hospitality
• 700 & Above Employee

• • Nov 2015 - Sep 2017

  • Management of Pestana Hotels in Salvador with 05 professionals in Sales Assistant, Account Manager, Group & Events and Reservation functions; • Monitoring of fixed and variable actions according to the Marketing & Action Plan of each hotel prepared with Sales Center team in São Paulo; • Collaboration with the Marketing and WEB department in the elaboration and execution of communication and promotions strategies; • Rates and promotions decision together with the Revenue Managers of each hotel in weekly meeting, analyzing the historical production; • Analysis and hiring of RFPs through Lanyon, Prolodgic, Ratefinding and Sabre portals;• Elaboration of YTD x LY reports per segment; • Participation in the elaboration of the annual budget of each hotel; • Management of material and financial resources of the Department through the SAP system; • Systems OPERA (PMS/Sales and Catering) and CRM (Sales Force) knowledge. Show less

• • Jul 2007 - Oct 2015

  • Analysis of the competitive set through TRAVELCLICK (Hotelligence) system; • Management of customer portfolios in PMWEB system; • Mapping and prospecting of Salvador and Aracaju markets; • Relationship actions; • Negotiation and prospecting visits; • After Sales Services;• Site Inspections and Famtours in Pestana Bahia hotels area; • Cross Selling; • Participation in trade events such as BNTM and ABAV; • Monitoring in the preparation of the sales budget.

• • Nov 2002 - Jun 2007

  • Assistance to sales management in the administrative affairs of the Department; • Daily reports (Market Share) and monthly results about direct, corporate, tour & travel and group business segments, cross selling besides YTD x LY comparison; • Data compilation for performance analysis and sales forecasting; • Creation of pivot tables through PMWEB system; • Break down of promotional packages for the company's website – direct segment; • Daily data insertion about the average rate and daily occupancy in the TaxInfo portal; • RFPs form filling;• Control of individual and group bookings in the periods of New Year and Carnival – occupation of the Hotel – through CM system taking care about follow-up of the pre-payments for bookings guarantee; • Support to the general management during the secretary absence on several issues, such as: Condominium Meetings-Hotel Pestana Bahia Lodge, contracts of suppliers, insurance, correspondence, airline tickets. Show less

• • Oct 2001 - Oct 2002

  • Hotel occupancy control along with the individual reservations sector through CM system; • Elaboration and submission of budgets and respective follow-up; • Customer service with technical visits in group negotiation; • Issuance of groups contracts; • Elaboration of groups instructive; • Rooming List insertion in CM system; • Ensure the budget of the segment Group Business; • Implementation of the group sector during soft opening.



Catussaba Resort Hotel

• Salvador e Região, Brasil

• Sales Assistant

  • Oct 2000 - Oct 2001



Hotel Transamerica Morro do Conselho

• Salvador e Região, Brasil

• Events Coordinator

  • Oct 1998 - Apr 2000



Caesar Park Cabo de Santo Agostinho Beach Resort

• Recife e Região, Brasil

• Convention and Group Coordinator

  • Feb 1998 - Sep 1998



Hotel Sofitel Quatro Rodas

• Salvador e Região, Brasil

• Event Coordinator and Receptionist

  • Dec 1995 - Feb 1998