Experience

Museum of Carpet

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Front of House

  • Sep 2022 - Present

  Greeting visitors to the museum and giving them an introduction about the museum.Taking payments for admission and shop purchases.Dealing with telephone, email and in-person enquiries.Stock taking.Keeping the front of house and shop area presentable and well stocked.Responsible for opening and closing the museum as a key holder, setting alarms and securing the building.Following museum open and close down procedures.Engaging and working alongside volunteers.Visitor survey analysis, involving collating information and creating tables on Excel.My role at the museum is very open, although I am a front of house team member, I also am able to work creatively, giving handloom demonstrations, making woven and crochet items for the gift shop, hosting weaving and crochet workshops, working events and oiling the power looms. Show less

• Summer Intern

  • Jul 2022 - Sep 2022

  * Gallery Interpreter * Welcome visitors to the exhibition and talk about the work on display* Ensure displays are kept safe*Visitor survey and analysis*Encourage visitors to complete surveys *Collate results and draw conclusions*Lead Children’s summer holiday weaving workshops every Thursday during the school summer holidays*Presentations for school visits*Research into collection items using the Museum archive.*Use handlooms and give demonstrations to visitors as well as make items to be sold in the museum gift shop. Show less



Greene King

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• Waitress

  • Nov 2018 - Present

  Create a welcoming and efficient atmosphere, greeting guests warmly, maintaing customer satisfaction and dealing with complaints. Display enthusiasm and excellent service, earning numerous recommendations. Deal with complaints in a professional manner. Maintain coherence and accuracy through clear communication with staff. Take orders and serve food, ensuring to check back on tables. Prep desserts. Clear and reset tables to keep dining room and work areas clean. Disinfecting frequently touched areas hourly, especially during COVID-19 when acting as a ‘Pub Safe’ monitor. Use cash registers and credit card machines, checking identification. Mentored new employees to the company’s standards, ensuring they could independently carry out specific tasks. Helped guide individuals through tasks, allowing them to shadow myself around the workspace to become familiar with the floor layout and routines. Show less