Gemma Groves

Sales Manager at Heathcoat Fabrics Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Tiverton, UK

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Experience

    • United Kingdom
    • Textile Manufacturing
    • 1 - 100 Employee
    • Sales Manager
      • Jan 2021 - Present

      United Kingdom

    • Independent Sales Agent
      • Jul 2019 - Dec 2020

      Somerset UK Iris and Joan is an independent sales agency. Collaborate with a distributor and manage sales for three French premium womens wear collections to various boutiques. Obtain orders from existing accounts and establish new accounts by planning and organising daily work schedule.

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • South West UK Sales
      • Mar 2015 - Jun 2019

      Acted as a part of team for selling sustainable fashion clothing and accessories to customers at department stores, visitor destinations, boutiques, eCommerce, and gift shops. Managed portfolio of accounts and developed positive relationships with customers. Generated new sales using existing and potential customer networks.

    • Sales Executive & Office Manager.
      • Dec 2013 - Feb 2015

      Taunton, United Kingdom Estadia Sales Training specialises in providing practical, proven sales skills in an energetic and motivational environment. Providing the results needed in a clear, concise and effective manner bring more sales, more often and the profit that goes with it. Role overview; • Using a range of office software, including email, spreadsheets and databases and the CRM system. • Managing filing systems and reporting. • Developing and implementing new administrative systems, such as… Show more Estadia Sales Training specialises in providing practical, proven sales skills in an energetic and motivational environment. Providing the results needed in a clear, concise and effective manner bring more sales, more often and the profit that goes with it. Role overview; • Using a range of office software, including email, spreadsheets and databases and the CRM system. • Managing filing systems and reporting. • Developing and implementing new administrative systems, such as record management. • Organising and chairing meetings with your staff and leiasing with the Managing director to Move the company forward. • Overseeing the recruitment of new staff, Including interviewing. • Managing performance and disciplining staff. • Delegating work to staff and managing their workload and output. • Writing reports and training out lines for the MD. • Responding to customer enquiries and complaints. • Selling Training courses and arranging bespoke training for customers or arranging sales appointments for the Managing director to attend. • Overseeing the day to day running of telemarketing projects. www.estadia.co.uk Show less

    • Account Manager
      • Jul 2012 - Jun 2013

      Wandsworth/ South West Thoroughly enjoyed this role, but unfortunately ended due to redundancy. Role overview: Selling the Danish ladies wear brand to the independent sector; Department Stores and Boutiques. I managed and sold to existing accounts and seek new potential customers. Managing approximately 50 accounts with varying turnover. Duties; • Keeping in contact with existing customers in person and by telephone on a daily basis, ensuring all aspects of the business are working efficiently and… Show more Thoroughly enjoyed this role, but unfortunately ended due to redundancy. Role overview: Selling the Danish ladies wear brand to the independent sector; Department Stores and Boutiques. I managed and sold to existing accounts and seek new potential customers. Managing approximately 50 accounts with varying turnover. Duties; • Keeping in contact with existing customers in person and by telephone on a daily basis, ensuring all aspects of the business are working efficiently and keeping well rounded relationship with clients. • Making appointments to meet new and existing customers, ensuring the next appointment are in the diary. • Maintaining accounts with the customer and the finance department ensuring payments are being made and maintained • Meeting sales targets • Promoting new products and any special deals- Open to buy daily availability. • Advising customers about delivery schedules and after-sales service • Taking daily orders and liaising with the customer service department. • Understanding your customers’ needs • Reporting sales trends to your employer. http://www.icgroup.net/ Show less

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Account Manager
      • Jan 2010 - Jul 2012

      South West Role overview: • Selling ladies knit and leisurewear to the independent sector including Garden Centers, Independent Department Stores and Boutiques. I manage and selling to existing accounts and seek new potential customers. Approximately 70 boutiques and 30 garden centers. • keeping in contact with existing customers in person and by telephone on a daily basis, ensuring all aspects of the business are working efficiently. • Allocating duties to… Show more Role overview: • Selling ladies knit and leisurewear to the independent sector including Garden Centers, Independent Department Stores and Boutiques. I manage and selling to existing accounts and seek new potential customers. Approximately 70 boutiques and 30 garden centers. • keeping in contact with existing customers in person and by telephone on a daily basis, ensuring all aspects of the business are working efficiently. • Allocating duties to colleagues www.tulchanonline.co.uk • Monitoring the team’s performance and motivating them to reach targets • Analyzing sales figures and putting forward action plans • dealing with some major customer accounts as well as maintaining the South West accounts. • Reporting back to the Managing director • keeping up to date with products and competitors. www.tulchanonline.co.uk Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Area Sales Manager
      • Jan 2009 - Jul 2009

      South West Covering South West and Wales, calling on independent retailers, selling Men’s, Woman's, Kids and Fitness footwear range to 70 accounts. http://www.skechers.co.uk/

    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Account Manager
      • Aug 2007 - Dec 2008

      London, United Kingdom As An account manager my role encompasses the following responsibilities; Grow and maintain accounts to contribute to the overall business target. Ensure that prices from our suppliers are at sufficient rate to gain profit once sold to our customers. Manage the critical path to ensure all timings given are sufficient to reach agreed delivery dates. Ensure all parties involved, garment technologist, merchandiser, suppliers, customers and sales manager are all informed as to the… Show more As An account manager my role encompasses the following responsibilities; Grow and maintain accounts to contribute to the overall business target. Ensure that prices from our suppliers are at sufficient rate to gain profit once sold to our customers. Manage the critical path to ensure all timings given are sufficient to reach agreed delivery dates. Ensure all parties involved, garment technologist, merchandiser, suppliers, customers and sales manager are all informed as to the current state of play through out every sale or enquiry. Show less

    • Textile Manufacturing
    • 1 - 100 Employee
    • Area Sales Manager
      • 2004 - 2007

      Sara Lee Courtaulds/ Courtaulds This position involves selling, merchandising, servicing and developing Courtaulds branded hosiery Pretty Polly, Aristoc, and Elbeo- the UK’s market leader. Selling at all levels, working effectively with buyers, store management and training and motivating sales assistants in order to attain the maximum sales. For a short period this also included Pretty Polly Intimates. www.prettypolly.co.uk

    • Coach
      • Jun 2002 - May 2004

Education

  • Plymouth Marjon University
    Bachelor's Degree, Public Relations and Media Studies
  • Richard Huish College
    Geograph, Art and Design Textiels, Media Studies.

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