Consultant - Data and Analytics

• Mar 2022 - Present

Data Engineer/BI Developer

• Mar 2021 - Mar 2022

Ensuring Data protection, governance and privacy measures are in place and appropriate as it relates to the use of data.Extracting, Transforming and Loading data from disparate sources and working with structured and unstructured data to provide meaningful, user-friendly outputs.Pulling through data from various business management software such as Hubspot, Xero, XPM, Workflowmax, Cin7,…Automate ETL process with Python programming language.Develop, construct, test and maintain architectures of data pipeline. Use T-SQL programming skill to write complex queries in ETL, create stored procedures, tables, views.Translating business requirements to develop reports that present information in a visual way that is easily interpreted by stakeholders.Developing and delivering BI reports as per business and client timelines, using BI solutions such as Power BI, ClicDataDeveloping business applications with Power App and Power Automate.Work closely with key projects to understand future data storage and modelling requirements.Building capability across the business to mature the way in which data is captured and used for decision making.Perform data analysis using data modeling, data analytics methods.Maintains system protocols by writing and updating procedures.

Data Analyst

• Feb 2019 - Feb 2020

Keep track of daily reports, weekly and monthly reports, evaluate performance to see if any indicators increase or decrease extremely, affecting on business.Check all statistics of the day, make sure information and data are provided correctly and sufficiently to business users (board of management, operation manager, ...)Identify indicators for the measurement of running campaign performance. Design data access for campaign testing and ad-hoc analysis.Analyse and evaluate the information collected and provide detailed related reportsVisualize data insights using reporting and BI tools (Power BI).Analyse data and look for opportunities to improve loan processes, customer journeys, and customer service so that improve customer experience and maximize business benefits.Identify opportunities to continually improve conversion rates and customer satisfactionCollaborate with stakeholders and functional departments to capture analytical requirements

ERP Consultant

• Oct 2017 - Jan 2019

System analysis - to examine the current system to pinpoint strengths and weaknesses, before developing ways it can be optimized.Collect requirements, analyze businesses and execute process workshops.Identify, develop and integrate ERP solution to meet predefined requirements while interacting with clientsParticipate in all ERP implementation steps as assigned.Consult clients to collect all relevant information for implementationPrepare System Design DocumentsPrepare User Guide Documents.Prepare Functional Specification DocumentsParticipating in Integrated ProcessUAT

Application Consultant

• May 2017 - Oct 2017

Customer Support:. Determine root cause of software/ technical related issues and troubleshoot with accurate and timely solutions to ensure personnel satisfaction and productivity.. Provide first level support through desk side support or remote support. Create knowledge base documents in words or video formatAssiting Lead Consultant in:. Acquire and examine customer needs and requirements. Develop an initial view of the solution. Prepare software presentation and demonstration that specifically address the customer problems. Define detail project implementation. System installation and configuration. Data migration