Christine Hanson
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Topline Score
Bio
Leland Detar
Christine Hanson has the ability to lead people to learn new techniques and job responsibilities that a new position requires a new employee to perform. She is a most dedicated worker and she has the most outstanding personality to work with levels of employees from the upper most management positions to a basic worker. Christine Hanson is respected by all employees within a company because of her ability to work with everyone. She is a true asset for any company to have and most of all, she is a person that all companies want to have as
Sue Clevenger
I had the pleasure of managing Christine Hanson for over 2 years. She originally joined my team in 2006 as the trainer for Infospherix and quickly became the Training Manager for us in 2007. Christine is a strategic thinker, who can handle a fast paced, growth oriented environment. She is very dedicated and never turns down a challenge or an opportunity to help the company succeed. Christine has excellent communication skills and when given a project, it’s always done ahead of schedule with the highest degree of quality. She is a team player and always willing to help a fellow co-worker. Christine would be an asset to any organization.
Leland Detar
Christine Hanson has the ability to lead people to learn new techniques and job responsibilities that a new position requires a new employee to perform. She is a most dedicated worker and she has the most outstanding personality to work with levels of employees from the upper most management positions to a basic worker. Christine Hanson is respected by all employees within a company because of her ability to work with everyone. She is a true asset for any company to have and most of all, she is a person that all companies want to have as
Sue Clevenger
I had the pleasure of managing Christine Hanson for over 2 years. She originally joined my team in 2006 as the trainer for Infospherix and quickly became the Training Manager for us in 2007. Christine is a strategic thinker, who can handle a fast paced, growth oriented environment. She is very dedicated and never turns down a challenge or an opportunity to help the company succeed. Christine has excellent communication skills and when given a project, it’s always done ahead of schedule with the highest degree of quality. She is a team player and always willing to help a fellow co-worker. Christine would be an asset to any organization.
Leland Detar
Christine Hanson has the ability to lead people to learn new techniques and job responsibilities that a new position requires a new employee to perform. She is a most dedicated worker and she has the most outstanding personality to work with levels of employees from the upper most management positions to a basic worker. Christine Hanson is respected by all employees within a company because of her ability to work with everyone. She is a true asset for any company to have and most of all, she is a person that all companies want to have as
Sue Clevenger
I had the pleasure of managing Christine Hanson for over 2 years. She originally joined my team in 2006 as the trainer for Infospherix and quickly became the Training Manager for us in 2007. Christine is a strategic thinker, who can handle a fast paced, growth oriented environment. She is very dedicated and never turns down a challenge or an opportunity to help the company succeed. Christine has excellent communication skills and when given a project, it’s always done ahead of schedule with the highest degree of quality. She is a team player and always willing to help a fellow co-worker. Christine would be an asset to any organization.
Leland Detar
Christine Hanson has the ability to lead people to learn new techniques and job responsibilities that a new position requires a new employee to perform. She is a most dedicated worker and she has the most outstanding personality to work with levels of employees from the upper most management positions to a basic worker. Christine Hanson is respected by all employees within a company because of her ability to work with everyone. She is a true asset for any company to have and most of all, she is a person that all companies want to have as
Sue Clevenger
I had the pleasure of managing Christine Hanson for over 2 years. She originally joined my team in 2006 as the trainer for Infospherix and quickly became the Training Manager for us in 2007. Christine is a strategic thinker, who can handle a fast paced, growth oriented environment. She is very dedicated and never turns down a challenge or an opportunity to help the company succeed. Christine has excellent communication skills and when given a project, it’s always done ahead of schedule with the highest degree of quality. She is a team player and always willing to help a fellow co-worker. Christine would be an asset to any organization.
Experience
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Exit
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Real Estate
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300 - 400 Employee
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Licensed Realtor
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Feb 2019 - Present
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Keller Williams Realty Professionals
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Real Estate
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300 - 400 Employee
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Licensed Realtor
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Oct 2015 - Present
Residential Sales, Luxury Sales and Certified Staging Professional Residential Sales, Luxury Sales and Certified Staging Professional
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Director of Training
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Nov 2009 - Present
Provide technical training to customer support employees on products and Telecommunication Technology.Consults with functional organization to develop specifications for content of courses, prerequisite skills and knowledge for trainees. This involves customization of standard curriculum to meet specific needs.·Works with senior level personnel and business units/technical areas to conduct needs assessments to ensure training needs are met.·Conducts training needs analysis for functional and skill-competency based job requirements across operations using surveys, focus groups, interviews, and analysis of performance data.·Participates in the selection and guide development of system training tools to ensure that requirements are practical and easy to use, facilitate effective learning, and are cost effective.·Delivers customer support effectiveness training courses, and other training programs along with any procedural training.·Designs and conducts train-the-trainer session(s) to develop knowledge, skills, and abilities of selected line personnel.·Remains informed of and maintains proficiency with applicable company products or new and revised policies, procedures, as identified.·Coordinates, schedules, and presents training classes in hosted Web site use, various hardware, software, and related peripheral equipment for individuals or groups, in person or via Webcast.·Develops, evaluates, and assembles class modules, training materials, and handouts; evaluates training programs; conducts assessment for technical training needs by survey, interview or participant evaluation.·Develops technical knowledge on assigned products and technologies.·Manages all logistics associated courses delivered (i.e. ordering demo equipment and training manuals, interfacing with customer, setting up the training room, etc.)
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Aegis Global
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India
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IT Services and IT Consulting
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700 & Above Employee
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ACE Trainer
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2009 - 2010
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InfoSpherix
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IT Services and IT Consulting
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1 - 100 Employee
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Manager Training & Quality Assurance
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Jun 2005 - Nov 2007
•Contributed to the establishment of operational and training procedures. • Set and maintained Audit Metrics for Quality Assurance Team•Administered 9 new training programs for the reservations/ registration functions of the DNR for Indiana, Missouri, South Dakota, Minnesota, Larimer County, CO and Wyoming, Active.com and Active Golf and Active Ecamps online registrations and support with approximate revenues in excess of 10 Million dollars.•Wrote all instructional material for above contracts and trained approximately 250 agents. •Facilitated 5 different computer programs, and cross trained all agents and supervisors, team leads and well as project managers. •Created and Instructed Leadership for Team Leads and Supervisors in all products, as well Leadership I and II, Coaching for Improved performance, and sexual harassment training for all front line managers, supervisors, team leads, and staff...
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CLIENT RELATIONS MANAGER
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Apr 1999 - Oct 2001
•Liaison for A/R Collections. Interfaced with sales and collections staff. Facilitated all staff development initiatives, curriculum development, and documentation of accounts collected. •Coordinated with departmental managers on daily operations and staffing levels.•Responsible for scheduling, fuel, maintenance and recurrent training. •Saved largest Fractional Owner a savings annually of $30,000. •Cross utilize staff saving approximately $15,000 per year in sala •Liaison for A/R Collections. Interfaced with sales and collections staff. Facilitated all staff development initiatives, curriculum development, and documentation of accounts collected. •Coordinated with departmental managers on daily operations and staffing levels.•Responsible for scheduling, fuel, maintenance and recurrent training. •Saved largest Fractional Owner a savings annually of $30,000. •Cross utilize staff saving approximately $15,000 per year in sala
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United Airlines
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United States
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Airlines and Aviation
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700 & Above Employee
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Reservation Sales Instructor, Recruiter, Customer Service Supervisor,
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Feb 1978 - Apr 1997
Directed departmental operations, structured and administered a $2.5 Million dollar operating budget . Developed and initiated training programs to enhance team performance and sales/customer service ratings. Member of employment team, orchestrated recruiting programs for 13 company locations throughout the US, recruiting open houses, administered testing and executed interviews.CUSTOMER SERVICE MANAGER Organized job fairs, seminars, travel and trade shows, and study/work abroad programs; partnered with universities in Indiana, Kentucky, and Tennessee. Devised and maintained annual marketing budgets. Increased revenue by up to 30% annually through effective leadership, innovation, and dedication.Aligned with work-study divisions at universities resulting in 11.8% revenue increase.
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Education
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1999 - 2002
Alemeda University
BS, Business Administration -
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BS
Community
