Experience

CSX Intermodal Terminals, Inc.

• Truck Transportation
• 200 - 300 Employee

• Terminal Manager

  • Oct 2020 - Present

  • Managed day-to-day operational activities at the CSX Indianapolis Intermodal Terminal to assure traffic handling and related activities are accomplished in an efficient, cost-effective, and safe manner. Supports and enhances the service necessary to meet prescribed marketing objectives within established budget. • Collaborated with multiple terminals, Network Operations, and Service Design groups to adjust/change plans and schedules to meet network, customer, and terminal needs.• Maximized asset utilization and cost management by providing results aligning with CSX performance metrics. • Collaborated and managed business processes, documentation and continuous improvement activities for CSX Intermodal Indianapolis.• Supported company-wide initiatives to improve processes and streamline and integrate systems to improve data consistency and integrity.• Upheld safety regulations throughout terminal. Show less

• Terminal Manager

  • Jun 2019 - Oct 2020

• Operations Manager

  • Dec 2016 - May 2019

• Intermodal Service Rep

  • Dec 2013 - Nov 2016

  • Programmed containers to railcars along with all gate functions using ITOPS. • Served as Terminal Safety Officer and Team Lead for two years. • Provided inspections for incoming container and chassis traffic.



FedEx Services

• Truck Transportation
• 700 & Above Employee

• Computer Operator

  • Apr 2011 - Nov 2013

  • Monitor job streams and system backups for errors for a 24/7 operation. • Provide first level helpdesk support to internal users, correct issue or escalate vie ITSM. • Process batch jobs VIA IBM/Tandem/UNIX/ IDX VMS computer systems. • Trained and develop new operators in system procedures and processes, including batch jobs, month-end procedures, adding user to dispatch application. • Monitor job streams and system backups for errors for a 24/7 operation. • Provide first level helpdesk support to internal users, correct issue or escalate vie ITSM. • Process batch jobs VIA IBM/Tandem/UNIX/ IDX VMS computer systems. • Trained and develop new operators in system procedures and processes, including batch jobs, month-end procedures, adding user to dispatch application.



Marsh McLennan

• United States
• Financial Services
• 700 & Above Employee

• Lead Office Services Associate

  • Jan 2010 - Apr 2011

  • Process high volumes of incoming and outgoing mail. Deliver mail and packages throughout the client location, following applicable distribution procedures. • Complete large numbers of reprographics requests according to job ticket instructions. • Bind, cut, and/or assemble reprographics jobs as necessary. • Load copiers with paper and toner as needed. • Set-up conference rooms including audio/visual equipment, furniture configuration, and food/beverages as needed. • Assist with reception coverage, including managing multiple phone lines and visitor check-in. • Handle sensitive and/or confidential documents and information. • Communicate with manager and client on job or deadline issues Show less



FedEx Office

• United States
• Printing Services
• 700 & Above Employee

• Customer Service Associate

  • Oct 2006 - Jul 2009