Joanna Catarina Carvalho

Business Analyst at Red IT
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Contact Information
us****@****om
(386) 825-5501
Location
PT
Languages
  • Inglês Limited working proficiency
  • Italiano Limited working proficiency
  • Francês Elementary proficiency

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Bio

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Alexandre Ribeiro

Oi, Joanna Catarina. Tivemos nossa experiência profissional, e só posso dizer que você é uma pessoa competente, dedicada e focada nos seus objetivos, e veste a camisa da empresa. Sucesso em sua carreira. Alexandre.

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Experience

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • May 2022 - Present

    • Brazil
    • Software Development
    • 1 - 100 Employee
    • Customer Success Consultant
      • Jul 2019 - May 2022

      The main activity is project planning, system implementation, training and support for using the system, as well as carrying out customer health analyzes to offer platform expansion services. Use of tools such as: Sql and postman in customer implementations and analysis.

    • Business Analyst
      • Jul 2018 - May 2022

    • Systems Coordinator
      • Aug 2013 - Apr 2018

      Reorganization of hospital infrastructures, such as: restructuring and improvement of workstations, printers, serversand switches. Distributions of: PACS system - Image bank management, telemedicine facility at Einstein hospital, firewall. IT team management and implementation of new processes and use of the hospital MV system in the unit, as well as reporting and using sql. Performing and verifying backups. Key Results: By implementing PACS, we achieved an increase in imaging exam consultation throughout the hospital and a reduction in expenses with tomography exam film and impressions. records of information about surgeries. Show less

    • Brazil
    • Software Development
    • 700 & Above Employee
    • Junior Consultant
      • Oct 2010 - Jul 2013

      Implementation of ERP hospital management systems, carrying out studies on processes and service flows, preparing proposals for sectoral flows and developing reports from operational bases to management, as well as creating tables and training users. Reporting in sql and mvreports. Implementation of ERP hospital management systems, carrying out studies on processes and service flows, preparing proposals for sectoral flows and developing reports from operational bases to management, as well as creating tables and training users. Reporting in sql and mvreports.

    • Commercial Assistant
      • Sep 2009 - Oct 2010

      Make contacts with customers, forwarding and preparing proposals, price quotation, visits to customers, prospecting for new customers and billing. Make contacts with customers, forwarding and preparing proposals, price quotation, visits to customers, prospecting for new customers and billing.

Education

  • DeVry Educacional do Brasil
    Bacharelado em Administração, Administração de Empresas
    2003 - 2007
  • Unibratec
    Bacharelado, Tecnologia da Informação
    2017 - 2020
  • Universidade Católica de Pernambuco
    Master of Business Administration - MBA, Gestão de Projetos de TI
    2016 - 2017
  • FACULDADE DE CIÊNCIAS E ADMINISTRAÇÃO DE PERNAMBUCO -FCAP
    Master of Business Administration - MBA, Gestão de negócios
    2009 - 2010

Community

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