Ed Frame

Founder & Experience Creator at Exemplify
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, AU
Languages
  • English -

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Bio

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5.0

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Steve Dart

I was invited to a LinkedIn Event masterclass Turn Sales Into Lifelong Clients presented by Ed Frame and just

Greg Smith

Ed really 'gets' the minute detail and personalisation required to deliver exceptional customer experiences. Just jumped off my first masterclass with Ed which was insightful and very helpful. Highly recommend Ed as a great human and skilled at his craft.

Ronan Leonard

Ed's the go-to guy when you need to figure out the customer journey and how you can create better experiences to surprise, delight and more importantly keep your best customers (as well as attract new ones) His hubspot expertise is second to none but the real value Ed brings is in showing you all the things you don't know (or can't implement) when it comes to the customer journey. Ed is highly articulate but his core value matches mine in that he does what he says he's going to do. Which builds great trust. Highly recommend you speak to Ed if you want to grow your customer base.

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Credentials

  • Klaviyo Product Certified
    Klaviyo
    Jun, 2021
    - Nov, 2024
  • Inbound Marketing Certification (NEW)
    HubSpot

Experience

    • Australia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Founder & Experience Creator
      • Oct 2021 - Present

      At Exemplify, we know it’s more cost effective to retain customers than acquire new ones. We enable businesses to retain more customers while acquiring more business through word of mouth referrals by creating unforgettable customer experiences. At Exemplify, we know it’s more cost effective to retain customers than acquire new ones. We enable businesses to retain more customers while acquiring more business through word of mouth referrals by creating unforgettable customer experiences.

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Automation Performance Manager
      • Jun 2021 - Oct 2021

      Impressive is Melbourne's leading boutique digital marketing agency. Through effective strategies and data-driven techniques, we transform businesses into success stories. Our team is talented, ambitious, reliable and relentless in pursuing the success of our clients. Impressive brings you the best balance of expertise spanning strategy, technology, e-commerce and business. Impressive is Melbourne's leading boutique digital marketing agency. Through effective strategies and data-driven techniques, we transform businesses into success stories. Our team is talented, ambitious, reliable and relentless in pursuing the success of our clients. Impressive brings you the best balance of expertise spanning strategy, technology, e-commerce and business.

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Customer Success Leader
      • Mar 2018 - Jun 2021

      Synx is an Inbound growth agency, sales focused on pipeline marketing for B2B software, property and technology dependent companies. We are passionate about using people and technology to deliver results. Making digital simple. Synx is an Inbound growth agency, sales focused on pipeline marketing for B2B software, property and technology dependent companies. We are passionate about using people and technology to deliver results. Making digital simple.

  • Originate Online
    • Melbourne, Australia
    • Freelance Designer | Creator of Originate
      • Jan 2017 - Mar 2018

      Using the knowledge and skill set in a niche I had gained from my previous experiences and started freelancing to enable startups and small businesses to gain a deeper connection with their customers. I have developed systems that use great aesthetics and functional website design alongside the integration of inbound marketing to create and convert leads. Since starting this journey I have always sought to build my skill set to become a key player in this market and moreover help more… Show more Using the knowledge and skill set in a niche I had gained from my previous experiences and started freelancing to enable startups and small businesses to gain a deeper connection with their customers. I have developed systems that use great aesthetics and functional website design alongside the integration of inbound marketing to create and convert leads. Since starting this journey I have always sought to build my skill set to become a key player in this market and moreover help more businesses problem solve and design specifically for their end user. Show less Using the knowledge and skill set in a niche I had gained from my previous experiences and started freelancing to enable startups and small businesses to gain a deeper connection with their customers. I have developed systems that use great aesthetics and functional website design alongside the integration of inbound marketing to create and convert leads. Since starting this journey I have always sought to build my skill set to become a key player in this market and moreover help more… Show more Using the knowledge and skill set in a niche I had gained from my previous experiences and started freelancing to enable startups and small businesses to gain a deeper connection with their customers. I have developed systems that use great aesthetics and functional website design alongside the integration of inbound marketing to create and convert leads. Since starting this journey I have always sought to build my skill set to become a key player in this market and moreover help more businesses problem solve and design specifically for their end user. Show less

    • United Kingdom
    • 1 - 100 Employee
    • Digital Stratigist
      • Jan 2017 - Apr 2017

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • User Research Consultant
      • Nov 2015 - Jul 2016

      My role whilst at Appster was strongly based in market validation and pre-development customer research. As a lead consultant, I was responsible for conducting customer interviews, personas and problem validation leading to the user centric design based decision making. My research was strongly related to lean product development and building digital solutions that have a deliberate and purposeful customer centred focus. My role whilst at Appster was strongly based in market validation and pre-development customer research. As a lead consultant, I was responsible for conducting customer interviews, personas and problem validation leading to the user centric design based decision making. My research was strongly related to lean product development and building digital solutions that have a deliberate and purposeful customer centred focus.

Education

  • Staffordshire University
    BA Product design, Product Design
    2011 - 2014

Community

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