Zhen Yang Ong

Sales Manager at SelfDrvn Enterprise
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Contact Information
us****@****om
(386) 825-5501
Location
MY
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Malay Native or bilingual proficiency

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Michelle Ann Iking

Yang is not your typical young professional – having a resilience, fortitude and strength of character that belies his youthful and cheerful demeanor. His resilient and steady follow-up and customer-centricity has made him one of the highest performing sales talent that SelfDrvn has ever had – and he is a role model for mental toughness, tenacity and the ability to take setbacks in stride. His ability to handle pressure steadily and constructively, is uncommon – not many have his capability to take in emotionally-charged situations and still emerge calm, collected and with a solution in hand. He has an ability to read people and personalities very well, and admirably, always chooses to see the good in others and treats them with respect. Even when their actions may occasionally be less than deserving of such, Yang always takes the high road and hence has built and maintains valued relationships that have stood the test of time. As a colleague Yang is highly regarded and well-liked by everyone in the organization. While he is highly responsive, action-oriented and epitomizes ‘street smarts’, Yang is also thoughtful, reflective and able to strategically see long term horizons that others may miss. He is an asset to any team and I wish him the ongoing success, guidance and talent advocacy that he deserves.

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Credentials

  • Leading without Formal Authority
    LinkedIn
    May, 2020
    - Nov, 2024
  • Learn Emotional Intelligence, the Key Determiner of Success
    LinkedIn
    May, 2020
    - Nov, 2024
  • How to Create a Perfect Elevator Pitch
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Making Great Sales Presentations
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Enterprise Design Thinking Practitioner
    IBM
    Jan, 2020
    - Nov, 2024

Experience

    • Singapore
    • Mobile Computing Software Products
    • 1 - 100 Employee
    • Sales Manager
      • Jan 2019 - Present

    • Senior Sales Executive
      • May 2018 - Jan 2019

    • Client Engagement Executive
      • Jan 2017 - May 2018

      SelfDrvn Enterprise makes and runs a Software-as-a-Service (Saas) Platform to help organizations with workplace engagement, using gamification, mobile, social media, big data, and artificial intelligence. With better workplace engagement, companies will benefit from higher productivity and lower voluntary turnover.More info: www.selfdrvn.com

    • Malaysia
    • Financial Services
    • Business Analyst
      • Dec 2016 - Present

    • Malaysia
    • Information Technology & Services
    • 100 - 200 Employee
    • Management Associate
      • Dec 2016 - Jan 2018

    • United States
    • Financial Services
    • 700 & Above Employee
    • Analyst
      • Nov 2015 - Dec 2016

    • Student Ambassador
      • Oct 2014 - May 2015

      - Efficiently arranged 5 accommodation viewings in a week. - Endorsed and promoted SweetSpot’s accommodation to students via social media and word of mouth. - Provided feedbacks from students to SweetSpot. - Gained knowledge of social media marketing and sales experience. - Assisted Sweetpot in closing a £36,000 deal in letting out a student property. - Efficiently arranged 5 accommodation viewings in a week. - Endorsed and promoted SweetSpot’s accommodation to students via social media and word of mouth. - Provided feedbacks from students to SweetSpot. - Gained knowledge of social media marketing and sales experience. - Assisted Sweetpot in closing a £36,000 deal in letting out a student property.

    • Business Development and Strategic Planning Assistant
      • Apr 2014 - Sep 2014

      Job Description: - Conducting marketing research. - Developing marketing strategies to raise the popularity of Cowick Street. - Assisting in re-designing the website for the association . Skills gained: - Communication skills were needed while conducting interviews with the traders, customers and students. - Created statistics with Microsoft Excel according to the interviews’ result. - Analytical skills: I had to analyse the statistics and provide a summary report - Strategic thinking: Came out with strategies to develop St. Thomas area after reviewing the interviews’ results. - Resourceful: While dealing with different traders, I must be resourceful to gain the most information from them with limited time. - Persuasive skills: I had to pursue some traders who were not willing to participate in the interviews by explaining how we could help their business. Show less

    • Part Time Waiter and Supervisor
      • Feb 2013 - Sep 2014

      Job description: - Serving customers. - Allocating seats to customers to avoid disorder in restaurant. - Training new staffs and lead them to provide great customer services. - Handling phone enquiries and bookings. - Communicating with kitchen staffs to provide a satisfactory meal for customers. - Collecting feedbacks from the customers so that food qualities and customer services could be improved. Skills gained: - Communication skills: While dealing with customers and managing phone enquiries and bookings. - Financial problem solving skill was essential while dealing with customers’ bills. - Customer services: ‘Customers come first’ was what I learnt to provide best customer services. My responsibility was to serve customers from they entered the restaurant till the left which included allocating seats, taking order accurately, serving the meal and ensuring that they enjoyed the diner. Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Assistant Instructor
      • Mar 2012 - Sep 2012

      Job Description: - Worked as part of a team to mark, grade, record and complete the students' worksheet. - Guided and motivated students in solving the mathematical questions whilst working under pressure. Skills gained: - Calculation skills: My role was assisting students in completing mathematical questions. I was needed to teach and guide them to finish their tasks. - Multi-tasking: While guiding the students in the centre, I was committed to mark and pack their worksheets. Show less

Education

  • University of Exeter
    BA(Hons) Business and Management, Business, Management, Marketing, and Related Support Services
    2013 - 2015
  • INTO University of Exeter
    Diploma in Business Management, Economics, and Accounting, Business, Management, Marketing, and Related Support Services
    2012 - 2013
  • Tsun Jin High School
    2006 - 2011

Community

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