Joshua Bower
Assistant Director of Information Technology at Community Bible Study- Claim this Profile
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Bio
LinkedIn User
I had the pleasure of working with Josh for over a year at Apple and was amazed by his industry knowledge, passion to mentor and excellent communication skills. He was my go-to resource for technical advice and never turned down an opportunity to support his teammates. He truly owned the Genius Bar experience and made sure his customers were set up for success by making each interaction less transactional and more transformational. He ensured that frustrated customers walked away with a smile on their face through his kindness, thorough understanding of the technical area, and ability to relate to people of various backgrounds. Josh often checked-in with his teammates, caring deeply about their professional and personal life. You won’t only be getting an extra hands-on-deck with Josh, but you’ll be getting an absolute rock-star employee if you have the opportunity to work with him!
Linda Compton, SPHR-Emeritus
Joshua has demonstrated his flexibility in taking on a number of first-time projects for us. He is a strategic thinker, able to evaluate and articulate the pros and cons of various approaches to reaching business goals. He is collaborative in his interpersonal approach to solving problems and is known as an approachable and open person. He will typically influence to achieve mutual goals and does not ever give the impression that it is all about him - refreshing in a time when so many others seem only to have their own interests at heart. Joshua is calm and caring as a leader of teams. He is able to see the best in people and bring that out in them through coaching and encouragement. He has advised senior management on the best ways to achieve organizational goals. His voice is heard clearly by all. Joshua has a natural talent for leading people, embodying the notion of a participative leader - yet he is not afraid to make some hard decisions he knows might not be popular. He is able to show that he understands differences of opinions about these decisions and does everything possible to engage others who are struggling with adapting to change. I highly recommend him as a supervisor, project lead, or senior individual contributor. People around Joshua will quickly learn how valuable he is to a team and how effectively he works with others. He will make sure he knows what needs to get done, assemble the right resources, and accomplish the goals without fuss or travail. It has been a pleasure to know him because of his natural leadership qualities and collaborative nature.
LinkedIn User
I had the pleasure of working with Josh for over a year at Apple and was amazed by his industry knowledge, passion to mentor and excellent communication skills. He was my go-to resource for technical advice and never turned down an opportunity to support his teammates. He truly owned the Genius Bar experience and made sure his customers were set up for success by making each interaction less transactional and more transformational. He ensured that frustrated customers walked away with a smile on their face through his kindness, thorough understanding of the technical area, and ability to relate to people of various backgrounds. Josh often checked-in with his teammates, caring deeply about their professional and personal life. You won’t only be getting an extra hands-on-deck with Josh, but you’ll be getting an absolute rock-star employee if you have the opportunity to work with him!
Linda Compton, SPHR-Emeritus
Joshua has demonstrated his flexibility in taking on a number of first-time projects for us. He is a strategic thinker, able to evaluate and articulate the pros and cons of various approaches to reaching business goals. He is collaborative in his interpersonal approach to solving problems and is known as an approachable and open person. He will typically influence to achieve mutual goals and does not ever give the impression that it is all about him - refreshing in a time when so many others seem only to have their own interests at heart. Joshua is calm and caring as a leader of teams. He is able to see the best in people and bring that out in them through coaching and encouragement. He has advised senior management on the best ways to achieve organizational goals. His voice is heard clearly by all. Joshua has a natural talent for leading people, embodying the notion of a participative leader - yet he is not afraid to make some hard decisions he knows might not be popular. He is able to show that he understands differences of opinions about these decisions and does everything possible to engage others who are struggling with adapting to change. I highly recommend him as a supervisor, project lead, or senior individual contributor. People around Joshua will quickly learn how valuable he is to a team and how effectively he works with others. He will make sure he knows what needs to get done, assemble the right resources, and accomplish the goals without fuss or travail. It has been a pleasure to know him because of his natural leadership qualities and collaborative nature.
LinkedIn User
I had the pleasure of working with Josh for over a year at Apple and was amazed by his industry knowledge, passion to mentor and excellent communication skills. He was my go-to resource for technical advice and never turned down an opportunity to support his teammates. He truly owned the Genius Bar experience and made sure his customers were set up for success by making each interaction less transactional and more transformational. He ensured that frustrated customers walked away with a smile on their face through his kindness, thorough understanding of the technical area, and ability to relate to people of various backgrounds. Josh often checked-in with his teammates, caring deeply about their professional and personal life. You won’t only be getting an extra hands-on-deck with Josh, but you’ll be getting an absolute rock-star employee if you have the opportunity to work with him!
Linda Compton, SPHR-Emeritus
Joshua has demonstrated his flexibility in taking on a number of first-time projects for us. He is a strategic thinker, able to evaluate and articulate the pros and cons of various approaches to reaching business goals. He is collaborative in his interpersonal approach to solving problems and is known as an approachable and open person. He will typically influence to achieve mutual goals and does not ever give the impression that it is all about him - refreshing in a time when so many others seem only to have their own interests at heart. Joshua is calm and caring as a leader of teams. He is able to see the best in people and bring that out in them through coaching and encouragement. He has advised senior management on the best ways to achieve organizational goals. His voice is heard clearly by all. Joshua has a natural talent for leading people, embodying the notion of a participative leader - yet he is not afraid to make some hard decisions he knows might not be popular. He is able to show that he understands differences of opinions about these decisions and does everything possible to engage others who are struggling with adapting to change. I highly recommend him as a supervisor, project lead, or senior individual contributor. People around Joshua will quickly learn how valuable he is to a team and how effectively he works with others. He will make sure he knows what needs to get done, assemble the right resources, and accomplish the goals without fuss or travail. It has been a pleasure to know him because of his natural leadership qualities and collaborative nature.
LinkedIn User
I had the pleasure of working with Josh for over a year at Apple and was amazed by his industry knowledge, passion to mentor and excellent communication skills. He was my go-to resource for technical advice and never turned down an opportunity to support his teammates. He truly owned the Genius Bar experience and made sure his customers were set up for success by making each interaction less transactional and more transformational. He ensured that frustrated customers walked away with a smile on their face through his kindness, thorough understanding of the technical area, and ability to relate to people of various backgrounds. Josh often checked-in with his teammates, caring deeply about their professional and personal life. You won’t only be getting an extra hands-on-deck with Josh, but you’ll be getting an absolute rock-star employee if you have the opportunity to work with him!
Linda Compton, SPHR-Emeritus
Joshua has demonstrated his flexibility in taking on a number of first-time projects for us. He is a strategic thinker, able to evaluate and articulate the pros and cons of various approaches to reaching business goals. He is collaborative in his interpersonal approach to solving problems and is known as an approachable and open person. He will typically influence to achieve mutual goals and does not ever give the impression that it is all about him - refreshing in a time when so many others seem only to have their own interests at heart. Joshua is calm and caring as a leader of teams. He is able to see the best in people and bring that out in them through coaching and encouragement. He has advised senior management on the best ways to achieve organizational goals. His voice is heard clearly by all. Joshua has a natural talent for leading people, embodying the notion of a participative leader - yet he is not afraid to make some hard decisions he knows might not be popular. He is able to show that he understands differences of opinions about these decisions and does everything possible to engage others who are struggling with adapting to change. I highly recommend him as a supervisor, project lead, or senior individual contributor. People around Joshua will quickly learn how valuable he is to a team and how effectively he works with others. He will make sure he knows what needs to get done, assemble the right resources, and accomplish the goals without fuss or travail. It has been a pleasure to know him because of his natural leadership qualities and collaborative nature.
Experience
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Community Bible Study
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United States
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Non-profit Organizations
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100 - 200 Employee
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Assistant Director of Information Technology
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Jul 2022 - Present
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Application Support Analyst
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Oct 2015 - Jul 2022
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Robert Half Technology
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Canada
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Staffing and Recruiting
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1 - 100 Employee
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Senior Technical Recruiter
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Apr 2015 - Oct 2015
As a Sr. Technical Recruiter for Robert Half Technology, I specialize in placing highly skilled IT Professionals on a full-time basis in Colorado Springs in the following areas: Help Desk/Desktop Support Server Administration - Windows and Linux Network Administration Network Engineering .Net Development PHP MySQL SQL DBA ETL Architects QA Analyst Business Analyst Project Managers Please don't hesitate to reach out to me for any IT needs you might have whether Contract, Contract to Hire or Direct Placement. My team and I will find the right candidate for the job. Show less
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Everest University Online
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United States
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Higher Education
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Tier 2 - Lead Laptop Specialist
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Aug 2013 - Feb 2015
• Develop job aids and corporate training materials • Facilitate training and workshops in classroom and online via Cisco WebEx • Train and provide support for cross functional teams • Developed an C# applications - Note taking templates for success coaches and technical support • Manage inbound and outbound queue for computer hardware and software troubleshooting • Ensured a high level of service for each call, addressing each student concern, as well as utilize each interaction to promote student participation and involvement • Accurately and efficiently documented each interaction in CRM software • Maintained company standards and compliance - FERPA, eCollege, CampusVue, and Talisma CRM Show less
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Apple Retail
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France
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Retail
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100 - 200 Employee
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Mac Genius
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Sep 2008 - Jul 2013
Hardware and software troubleshooting, basic training, and computer repairs. Provide customer and peer development through workshops and personalized training consisting of teaching Apple Pro and Consumer applications related to shooting and editing video and photography, as well as content creation including web design, music, word processing, presentations, and spreadsheets. Hardware and software troubleshooting, basic training, and computer repairs. Provide customer and peer development through workshops and personalized training consisting of teaching Apple Pro and Consumer applications related to shooting and editing video and photography, as well as content creation including web design, music, word processing, presentations, and spreadsheets.
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University of Colorado Colorado Springs
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Higher Education
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700 & Above Employee
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Lecturer
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2011 - 2011
Wrote the curriculum and taught the 16-week course, Comm 4900 - Section 04, Advanced Editing, Basic editing, theory and storytelling in Final Cut Pro, during the Spring 2011 semester. Wrote the curriculum and taught the 16-week course, Comm 4900 - Section 04, Advanced Editing, Basic editing, theory and storytelling in Final Cut Pro, during the Spring 2011 semester.
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CopyIt!
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United Kingdom
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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General Manager
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Sep 2004 - Oct 2006
Managed the production of printing and graphic design for corporate and private clients. Established new workflows to streamline operations, improve productivity, and increase revenue. Managed the production of printing and graphic design for corporate and private clients. Established new workflows to streamline operations, improve productivity, and increase revenue.
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Kinko's
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United States
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Computer Services Manager
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Jun 2001 - Sep 2004
Assured customer satisfaction, produced documents and responsible for digital output. Assist with customer training, and maintained all store computer systems. Assured customer satisfaction, produced documents and responsible for digital output. Assist with customer training, and maintained all store computer systems.
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National Marketing and Distribution Manager
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2002 - 2003
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Education
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2010 - 2011
University of Colorado at Colorado Springs
Graduate Coursework for Masters (One year complete), Communication -
2008 - 2010
University of Colorado at Colorado Springs
Bachelor of Arts (B.A.), Communications -
2006 - 2008
Prince William Sound Community College
General Education
Community
