Kitty L.

Manager, Customer Experience at Blue Insurance Hong Kong
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong SAR, HK

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Experience

    • Hong Kong
    • Insurance
    • 1 - 100 Employee
    • Manager, Customer Experience
      • Feb 2023 - Present

    • Hong Kong
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior UI/UX Designer
      • May 2021 - Jan 2023

      Role Description • Helping to develop a better operation flow through Adobe Experience Manager to manage the multiple business platforms of The Club • Design and improve digital experiences for customers to explore The Club services Role Description • Helping to develop a better operation flow through Adobe Experience Manager to manage the multiple business platforms of The Club • Design and improve digital experiences for customers to explore The Club services

    • Hong Kong
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Senior UI/UX Designer
      • Jul 2019 - Mar 2021

      • Have more opportunities to involve in business strategy planning which can enrich my experience• Rapidly produce multiple concepts and prototypes• Identify user pain points through data analyze, user interviews to provide the best solution for business strategy

    • UI / UX Designer
      • Jun 2018 - Jul 2019

    • Hong Kong
    • Software Development
    • 700 & Above Employee
    • UX Designer
      • Feb 2017 - Jun 2018

      • Drive design projects across the product lifecycle and rapidly produce multiple concepts and prototypes • Identify user’s needs and guide the way to best solutions through user interview and testings • Work closely with designers, engineers, and product teams to solve design challenges and develop the right product strategy • Drive design projects across the product lifecycle and rapidly produce multiple concepts and prototypes • Identify user’s needs and guide the way to best solutions through user interview and testings • Work closely with designers, engineers, and product teams to solve design challenges and develop the right product strategy

    • Hong Kong
    • Software Development
    • 1 - 100 Employee
    • UI/UX designer
      • Dec 2015 - Jun 2016

      • Understand the needs of clients in a B2B product • Work with the product team to define and implement innovative user experiences • Create wireframes, user flows, prototypes, and visual designs • Establish style guides, design guidelines • Understand the needs of clients in a B2B product • Work with the product team to define and implement innovative user experiences • Create wireframes, user flows, prototypes, and visual designs • Establish style guides, design guidelines

    • Hong Kong
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • UI Designer
      • Apr 2014 - Dec 2015

      • Closely Working with programmers. • Understand the development flow of App, Mobile Sites, and Website • Apply motion graphic in App • Multimedia web development, layout and computer graphic design from concept to production for the Company’s product/project • Mobile Sites and application graphics development, layout and computer graphic • Motion graphic production • Working with programmers to produce dynamic Web and Mobile Sites • Perform any other duties assigned by senior management from time to time Show less

  • Tact Sky Limited
    • The Hong Kong Science Park
    • Graphic Designer
      • Apr 2013 - Jan 2014

      Achievement: • Translate gameplay high-level ideas into visual functional UI / UX designs • Competently assist and implement the design of Game flow and functions • Create 3D assets, 2D graphics, and motion graphics for games Achievement: • Translate gameplay high-level ideas into visual functional UI / UX designs • Competently assist and implement the design of Game flow and functions • Create 3D assets, 2D graphics, and motion graphics for games

Education

  • General Assembly
    User Experience Design
    2016 - 2016
  • The Hong Kong Polytechnic University
    Bachelor of Arts - BA, Applied and Media Arts
    2011 - 2012
  • Hong Kong Institute of Vocational Education
    Higher Diploma, Computer Graphics and Animation Technology
    2009 - 2011

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