Experience

Acuity Insurance

• United States
• Insurance
• 700 & Above Employee

• Sr. Field Claims Representative

  • Jun 2015 - Present



Gallagher Bassett

• United States
• Insurance
• 700 & Above Employee

• Senior Claims Representative

  • Jan 2015 - Jun 2015



Farm Bureau of Michigan

• Insurance
• 1 - 100 Employee

• Senior Field Claims Representative

  • Jan 2008 - Dec 2014

  Manage assigned property damage and bodily injury liability claims from initial investigation to negotiation and ultimate resolution. Conduct coverage reviews on various property-casualty contracts issued by the company. Assist other areas of the company: Obtain recorded statements for the Workers’ Compensation unit and conduct property inspections to assist the underwriting unit to determine insurability of risk. Manage assigned property damage and bodily injury liability claims from initial investigation to negotiation and ultimate resolution. Conduct coverage reviews on various property-casualty contracts issued by the company. Assist other areas of the company: Obtain recorded statements for the Workers’ Compensation unit and conduct property inspections to assist the underwriting unit to determine insurability of risk.



Nationwide

• Insurance
• 700 & Above Employee

• Casualty Field Adjuster

  • May 2007 - Jan 2008

  Investigated liability and bodily injury claims of moderate to severe nature; handled claims from outset through resolution. Conducted field work to determine liability. Assessed accident sites. Interviewed witnesses. Collected invoices from hospitals and physicians. Discussed details of claims with police officers, attorneys, treating physicians and individuals involved in accidents in order to compile complete, detailed information. Followed company standards and industry best practices when investigating claims.



Allstate

• United States
• Insurance
• 700 & Above Employee

• Special Investigator

  • Nov 2005 - May 2007

  Conducted investigations of files in which claims adjusters had identified questionable information and suspected fraud. Investigated claims, such as claimants setting fires to collect property insurance, falsified injuries, fraudulent casualty files and unconventional billing practices and documentation. Conducted investigations of files in which claims adjusters had identified questionable information and suspected fraud. Investigated claims, such as claimants setting fires to collect property insurance, falsified injuries, fraudulent casualty files and unconventional billing practices and documentation.