Michelle Phillips

Group Human Resources Manager at The Good Time Group Holdings
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane City, Queensland, Australia, AU

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Bio

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Credentials

  • COVID SAFE Work Training for Dining In
    TAFE Queensland
    Jun, 2020
    - Nov, 2024
  • Disney College & International Program Internship
    The Walt Disney Company
    Jun, 2017
    - Nov, 2024

Experience

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Group Human Resources Manager
      • May 2022 - Present

    • United States
    • Hospitality
    • 700 & Above Employee
    • Assistant Manager Human Resources
      • Jun 2021 - May 2022

    • Canada
    • Human Resources Services
    • 500 - 600 Employee
    • Client Relationship Consultant
      • Mar 2021 - Jun 2021

    • United States
    • Hospitality
    • 700 & Above Employee
    • Human Resources Coordinator
      • Nov 2018 - Mar 2021

    • Guest Service Agent
      • Sep 2018 - Nov 2018

    • Human Resources Internship
      • Jun 2018 - Sep 2018

    • United States
    • Restaurants
    • 700 & Above Employee
    • Second Assistant Manager - People Performance Manager
      • Mar 2011 - Mar 2021

      - Constant monitoring of sales in order to maximise labour - Weekly scheduling of 100+ staff - Inventory management including weekly ordering and monthly stock counts - Monitoring and encouraging employee growth through certificate programs - Hiring of new employees - Attending fortnightly management meetings to discuss areas of opportunities and brainstorm ideas - Managing training team and programs - Constant monitoring of sales in order to maximise labour - Weekly scheduling of 100+ staff - Inventory management including weekly ordering and monthly stock counts - Monitoring and encouraging employee growth through certificate programs - Hiring of new employees - Attending fortnightly management meetings to discuss areas of opportunities and brainstorm ideas - Managing training team and programs

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Human Resources Assistant
      • Mar 2018 - Jun 2018

      Volunteer Experience as a Human Resources Admin Assistant in a professional office. Assisting in duties such as: - Posting job ads and updating Volunteer database - Data entry, filing and maintaining HR records - HR administration - Digital marketing through Google AdWords Volunteer Experience as a Human Resources Admin Assistant in a professional office. Assisting in duties such as: - Posting job ads and updating Volunteer database - Data entry, filing and maintaining HR records - HR administration - Digital marketing through Google AdWords

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • International College Program
      • Jan 2017 - Jun 2017

      Disney College Program is a 6 month paid internship at the Walt Disney World® Resort near Orlando, in which I was able to work in a front-line role at theme parks and resorts, participate in college-level coursework, and live in company-sponsored housing with other students from around the globe. I had a merchandising role where I conducted the following tasks: - Processed cash handling procedures and sales - Helping all guests and fellow cast members - Inventory control - Problem solving skills - Work in a team and dependently and demonstrate safety procedures.

    • Australia
    • Hospitality
    • 200 - 300 Employee
    • Food And Beverage Attendant
      • Nov 2014 - Feb 2015

      Summer contract working within a fast paced pizza parlour in central Dreamworld. Duties performed: - Cash handling procedures - Customer service handling - Food safety procedures - Opening and closing duties within restaurant Summer contract working within a fast paced pizza parlour in central Dreamworld. Duties performed: - Cash handling procedures - Customer service handling - Food safety procedures - Opening and closing duties within restaurant

Education

  • Griffith University
    Bachelor's degree, Business (Human Resource Management)
    2018 - 2020
  • Griffith University
    Bachelor's degree, International Tourism and Hotel Management
    2015 - 2018

Community

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