Michelle Phillips
Group Human Resources Manager at The Good Time Group Holdings- Claim this Profile
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Bio
Credentials
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COVID SAFE Work Training for Dining In
TAFE QueenslandJun, 2020- Nov, 2024 -
Disney College & International Program Internship
The Walt Disney CompanyJun, 2017- Nov, 2024
Experience
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The Good Time Group Holdings
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Australia
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Hospitality
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1 - 100 Employee
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Group Human Resources Manager
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May 2022 - Present
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Hyatt Regency
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United States
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Hospitality
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700 & Above Employee
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Assistant Manager Human Resources
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Jun 2021 - May 2022
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Drake International
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Canada
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Human Resources Services
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500 - 600 Employee
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Client Relationship Consultant
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Mar 2021 - Jun 2021
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Sheraton Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Human Resources Coordinator
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Nov 2018 - Mar 2021
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Guest Service Agent
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Sep 2018 - Nov 2018
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Human Resources Internship
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Jun 2018 - Sep 2018
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Second Assistant Manager - People Performance Manager
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Mar 2011 - Mar 2021
- Constant monitoring of sales in order to maximise labour - Weekly scheduling of 100+ staff - Inventory management including weekly ordering and monthly stock counts - Monitoring and encouraging employee growth through certificate programs - Hiring of new employees - Attending fortnightly management meetings to discuss areas of opportunities and brainstorm ideas - Managing training team and programs - Constant monitoring of sales in order to maximise labour - Weekly scheduling of 100+ staff - Inventory management including weekly ordering and monthly stock counts - Monitoring and encouraging employee growth through certificate programs - Hiring of new employees - Attending fortnightly management meetings to discuss areas of opportunities and brainstorm ideas - Managing training team and programs
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Professional Services Collective
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Human Resources Assistant
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Mar 2018 - Jun 2018
Volunteer Experience as a Human Resources Admin Assistant in a professional office. Assisting in duties such as: - Posting job ads and updating Volunteer database - Data entry, filing and maintaining HR records - HR administration - Digital marketing through Google AdWords Volunteer Experience as a Human Resources Admin Assistant in a professional office. Assisting in duties such as: - Posting job ads and updating Volunteer database - Data entry, filing and maintaining HR records - HR administration - Digital marketing through Google AdWords
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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International College Program
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Jan 2017 - Jun 2017
Disney College Program is a 6 month paid internship at the Walt Disney World® Resort near Orlando, in which I was able to work in a front-line role at theme parks and resorts, participate in college-level coursework, and live in company-sponsored housing with other students from around the globe. I had a merchandising role where I conducted the following tasks: - Processed cash handling procedures and sales - Helping all guests and fellow cast members - Inventory control - Problem solving skills - Work in a team and dependently and demonstrate safety procedures.
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Dreamworld and SkyPoint
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Australia
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Hospitality
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200 - 300 Employee
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Food And Beverage Attendant
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Nov 2014 - Feb 2015
Summer contract working within a fast paced pizza parlour in central Dreamworld. Duties performed: - Cash handling procedures - Customer service handling - Food safety procedures - Opening and closing duties within restaurant Summer contract working within a fast paced pizza parlour in central Dreamworld. Duties performed: - Cash handling procedures - Customer service handling - Food safety procedures - Opening and closing duties within restaurant
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Education
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Griffith University
Bachelor's degree, Business (Human Resource Management) -
Griffith University
Bachelor's degree, International Tourism and Hotel Management