System Support Technician

• Feb 2021 - Present

Task & Responsibility: • Set up hardware and install and configure software and drivers • Maintain and repair technological equipment (e.g., routers) or peripheral devices • Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.) • Manage security options and software in computers and networks to maintain privacy and protection from attacks • Perform regular upgrades to ensure systems remain updated • Troubleshoot system failures or bugs and provide solutions to restore functionality • Arrange maintenance sessions to discover and mend inefficiencies • Keep records of repairs and fixes for future reference • Offer timely technical support and teach users how to utilize computers correctly Show less