Monika Muszal

Head of Operations and Supply Chain at The Rodial Group
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Head of Operations and Supply Chain
      • Mar 2023 - Present

      London, England, United Kingdom

    • United Kingdom
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • COO
      • Feb 2022 - Mar 2023

      London, England, United Kingdom

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Head Of Operations
      • May 2021 - Feb 2022

      London, England, United Kingdom

    • United Kingdom
    • Retail
    • 100 - 200 Employee
    • Global Logistics & Fulfillment Manager
      • May 2020 - May 2021

    • Operations Manager
      • Sep 2016 - May 2020

    • Operations Manager
      • Sep 2016 - May 2020

      London, United Kingdom

    • United Kingdom
    • Food and Beverage Services
    • 1 - 100 Employee
    • Head of Supply Chain
      • Jun 2015 - Aug 2016

      London, United Kingdom Joined this start-up to design and implement the entire Supply Chain from scratch. I have created robust structures and procedures that have enabled efficient trading within UK and rest of Europe. • Successfully sourced and implemented ERP software solution (Dynamics Nav) • Built and established strong relationships with suppliers and customers • Set up SOP’s and procedures for future development of Supply Chain Department • Sourced suppliers of various services and products and… Show more Joined this start-up to design and implement the entire Supply Chain from scratch. I have created robust structures and procedures that have enabled efficient trading within UK and rest of Europe. • Successfully sourced and implemented ERP software solution (Dynamics Nav) • Built and established strong relationships with suppliers and customers • Set up SOP’s and procedures for future development of Supply Chain Department • Sourced suppliers of various services and products and set up accounts and relationships with them • Sourced and purchased all raw materials • Actively involved in new product development and market research • Day to day operations, involving but not limited to orders processing, invoicing, planning, stock updating and other admin related tasks • Assist with business development (introduction of brand into new markets) Show less

    • Logistics and Supply Chain Coordinator
      • Jun 2013 - Jun 2015

      London, United Kingdom In house Logistics operations, demand planning and product forecasting on behalf of our customers. Organizing door to door delivery process. Stock control and deliveries in and out of Coldstore. Handling import shipments to UK, including import license and import customs procedures. Assisting with Sales and Purchasing - Visiting all existing and potential Customers with presentation of products and services. Dealing with claims and quality management. Directly and actively involved in business… Show more In house Logistics operations, demand planning and product forecasting on behalf of our customers. Organizing door to door delivery process. Stock control and deliveries in and out of Coldstore. Handling import shipments to UK, including import license and import customs procedures. Assisting with Sales and Purchasing - Visiting all existing and potential Customers with presentation of products and services. Dealing with claims and quality management. Directly and actively involved in business development (new products, branding and packaging) Dealing directly with suppliers and agents in Thailand and South America. Show less

    • Logistics and Operations Supervisor
      • Apr 2012 - May 2013

      Coulsdon Leading team of 5 people. In house Logistics operations. Organizing complete door to door delivery process. Handling all required documents for export and organizing the shipping and delivery in the best possible way. Dealing directly with Customers and suppliers. Liaising with oversees agents. Making sure that Customer service is on the highest level Obtaining and negotiating shipping rates. Dealing with partners and suppliers in Europe, North and South America and Central and South East… Show more Leading team of 5 people. In house Logistics operations. Organizing complete door to door delivery process. Handling all required documents for export and organizing the shipping and delivery in the best possible way. Dealing directly with Customers and suppliers. Liaising with oversees agents. Making sure that Customer service is on the highest level Obtaining and negotiating shipping rates. Dealing with partners and suppliers in Europe, North and South America and Central and South East Asia. Invoicing, arranging sanitary inspections Show less

    • Logistics Coordinator & Internal Training Officer
      • Aug 2007 - Apr 2012

      handling full container loads and groupage shipments for household brands from UK, China, Canada, USA and central Europe to Russia, bookings, customer service, liaising with overseas agents and hauliers, arranging deliveries and invoicing, preparing export documents(EX1,TIR, CMR) and shipping instructions, monitoring shipments, preparing and updating status reports for all clients on daily basis. Planning and reporting to clients and management. Leading team of two – delegating task, monitoring… Show more handling full container loads and groupage shipments for household brands from UK, China, Canada, USA and central Europe to Russia, bookings, customer service, liaising with overseas agents and hauliers, arranging deliveries and invoicing, preparing export documents(EX1,TIR, CMR) and shipping instructions, monitoring shipments, preparing and updating status reports for all clients on daily basis. Planning and reporting to clients and management. Leading team of two – delegating task, monitoring team’s performance, helping their training and development. Show less

    • Shop Assistant
      • Apr 2007 - Aug 2007

      customer service, stock control, general shop duties.

    • Forwarding Agent
      • Aug 2006 - Mar 2007

      handling groupage trailers, quotations, bookings, customer service, liaising with overseas agents and hauliers, arranging deliveries and invoicing, dealing with import / export documentation (packing lists, shipping instructions etc.) searching for potential customers.

    • Finland
    • Maritime Transportation
    • 1 - 100 Employee
    • Marketing Assistant / Export Documentation Clerk
      • Dec 2005 - Aug 2006

      external marketing – preparing advertisements for trade papers, making company visible and recognizable on the market, face to face dealing with new clients and rates negotiation. Selling ferry services to transport companies and paper factories.Checking bills of lading for accuracy, dispatch of manifest to overseas agents and head office within set time frame, issuance of required certificates with bills of lading… Show more external marketing – preparing advertisements for trade papers, making company visible and recognizable on the market, face to face dealing with new clients and rates negotiation. Selling ferry services to transport companies and paper factories.Checking bills of lading for accuracy, dispatch of manifest to overseas agents and head office within set time frame, issuance of required certificates with bills of lading, assistance with phone calls from customers with confirmation of bills, dispatch of documentation to customer, dealing with customers and head office queries. Show less

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