Curtis Holland
Freelance Videographer at E&C Productions- Claim this Profile
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Bio
Credentials
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Transitioning from Manager to Leader
Lynda.comOct, 2017- Nov, 2024
Experience
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Equality & Creative Productions
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United Kingdom
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Media Production
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1 - 100 Employee
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Freelance Videographer
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May 2019 - Present
Founder, Videographer, Director & Creative Professional here at E&C Productions. Working closely with clients to deliver invaluable video production and content that helps their business come to life. I've worked with clients such as NHS England and Sheffield City Council to deliver training and informational videos. Freelance artists and studios to produce music videos and Local Businesses and charity organisations such as Roundabout to produce promotional and fundraising videos. Equality, Diversity, Inclusivity & Positivity are at the heart of everything I do here at E&C Productions. I want to encourage a creative world where everyone is included and everyone's story is told! Show less
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Radio Media UK Ltd
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United Kingdom
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IT Services and IT Consulting
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Founder, CEO & Director
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Apr 2014 - May 2019
I worked with organisations of different sizes to ensure they are using the most innovative, successful, yet affordable tools to communicate effectively internally with their colleagues and externally with their clients in the digital world. I developed our internal systems and infrastructure to enable our teams to communicate effectively with our own clients and have used many of the services and systems in which we develop for our own clients, this allows us to lead by example and provides living proof that our products and services do really help business on a daily basis. I have developed our Billing and CRM systems to communicate with each other allowing us to provide unified Customer Service to our clients and have also developed our IP PBX Phone System to integrate saving our clients valuable time and allowing us to spend more time supporting our clients. Show less
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Irwin Mitchell
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United Kingdom
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Law Practice
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700 & Above Employee
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CEE - Client Experience Expert - Funding Team
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Mar 2017 - Apr 2018
ResponsibilitiesI work within the head office to ensure that we are delivering on our client promise. I help to ensure that our clients understand exactly how they are protected under our Conditional Fee agreement and set those agreements in place.AccomplishmentsI have widened my knowledge and understanding around contractual agreements as I have to deal with the ever changing industry of conduct, compliance and Tax on a daily basis.Skills UsedInterpersonal skills are key within my role as I am actively liaising between our clients and their assigned solicitor, I must apply my most current knowledge of the law and our agreement to ensure our clients are completely aware of the responsibilities we have as a firm, and they have as our client when entering the agreement. Show less
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CEE - Client Experience Expert (PI - Personal Injury)
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May 2016 - Mar 2017
ResponsibilitiesI work within the Personal Injury Client Services team to deliver the required level of support to those clients that find themselves in unfortunate events. This is a challenging environment and I have to be prepared as much as possible for any situation I may be exposed to on a daily basis.AccomplishmentsI have developed my skills in dealing with sensitive situations in a professional and efficient manner, I also spend time training other employees when required to support the training and management team.Skills UsedI must have good knowledge of the Law within Personal Injury and constantly keep this unto date. I use communicational skills constantly within the role when dealing with clients and ensure that soft skills and empathy are applied. Show less
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Serco
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IT Services and IT Consulting
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700 & Above Employee
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Business Trainer
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Oct 2015 - May 2016
Responsibilities I worked within the fast-paced Learning and Development department within HR, this included working together with other trainers to prepare and deliver highly interactive and professional training to ensure new colleagues are compliant and competent within their roles. Accomplishments Within this job I was left to manage two grad bays due to the absence of managers, this included delivering morning meetings with new colleagues and ensuring any issues were dealt with accordingly. Making for a smooth transition between the employee's training and permanent role environments. Skills Used I had to demonstrate great training techniques to ensure the trainees were kept involved and motivated, good communication skills were also vital to my role, as well as having good directional, leadership and management skills. Show less
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Customer Service Advisor
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May 2015 - May 2016
I take incoming call's from customers who are enquiring about orders they may have placed and looking over their accounts. This includes working through and dealing with complaints that may arise due to items being lost or other unfortunate situations, it is my job to keep the customer calm and work with them to arrive at a satisfactory conclusion both for the customer and the business. I deal with other departments if necessary for the customer, these include fraud, financial difficulties, delivery services, business processing etc. It is also my role to provide new customers with significant details about each account option so they are able to make an informed decision if they choose to shop with us.I have been fully trained to deal with any customer service queries and to place orders, this was over a matter of months starting with my orderline training and then progressing upwards to customer services, in my time at work I have found myself helping my colleagues a great deal and find them turning to me for advice on a daily basis, this I feel is due to my technical skill level and fast rate of learning around the subject, this is something my managers have picked up on and awarded me for. I have also had multiple customers pass good comments on to my manager after I have resolved their issues and have been very happy with the service I have provided.My role also includes working very closely with the FCA's guidelines and making sure that as a business we are compliment lenders in the financial service. Show less
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Sheffield Pride
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United Kingdom
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Events Services
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Steward
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Jun 2014 - Jun 2014
I again volunteered my time and skills to help ensure Sheffield Pride was a safe and successful day. I again volunteered my time and skills to help ensure Sheffield Pride was a safe and successful day.
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Sheffield Pride
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United Kingdom
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Events Services
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Steward
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Jun 2013 - Jun 2013
I volunteered my time for 13 and a half hours, coming in early and leaving 4 hours after my shift had finished, the day helped build my skills in event management and i really enjoyed making sure the public had the best and safest time on the day. I volunteered my time for 13 and a half hours, coming in early and leaving 4 hours after my shift had finished, the day helped build my skills in event management and i really enjoyed making sure the public had the best and safest time on the day.
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Sanctuary Housing
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Sheffield, United Kingdom
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Volunteer - Computer Confidence Group
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Apr 2013 - Jun 2013
I helped people build their confidence when using computers and helped them get online and search for jobs. I helped people build their confidence when using computers and helped them get online and search for jobs.
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Radio Presenter
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Mar 2012 - Nov 2012
I used to have a slot at Prime time every Saturday from 12 until 2 PM playing the latest music and discussing the latest news. I used to have a slot at Prime time every Saturday from 12 until 2 PM playing the latest music and discussing the latest news.
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Mobile DJ
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Jan 2011 - Dec 2011
I provided entertainment and music to many parties and weddings, this included teaching different party dances. I provided entertainment and music to many parties and weddings, this included teaching different party dances.
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Peak FM
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Chesterfield
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Visitor
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2011 - 2011
I visited for a day to be interviewed on Radio (Peak FM - Chesterfield) and experience behind the scenes at the station. I visited for a day to be interviewed on Radio (Peak FM - Chesterfield) and experience behind the scenes at the station.
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Education
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2018 - 2023
Sheffield Hallam University
Bachelor of Arts - BA (Hons), Media Production -
2012 - 2014
The Sheffield College
Level 3 BTEC National Extended Diploma in Creative Media Production (ALevel), Digital Communication and Media/Multimedia -
2011 - 2011
Red Tape Studio's Sheffield
Media Production (GCSE), Music Production
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