Mariam Mzhavanadze

HR & Administrative Assistant at RSM Georgia
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Contact Information
us****@****om
(386) 825-5501
Location
Tbilisi, Georgia, GE
Languages
  • Georgian Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • HR Management
    Smart Academy • სმარტ აკადემია
    Sep, 2023
    - Nov, 2024
  • Edexcel Level I Certificate in ESOL International (CEF B2)
    Pearson

Experience

  • RSM Georgia
    • Georgia
    • Accounting
    • 1 - 100 Employee
    • HR & Administrative Assistant
      • Jun 2023 - Present

      • Provided administrative support to Human Resources Department by preparing correspondence, maintaining personnel files, and entering data into HRIS system. • Created photocopies, faxed documents and performed other similar functions. • Conducted employee onboarding processes and new hire orientations. • Assisted with recruitment and interview processes to develop pipeline of candidates for employment. • Provided administrative support to Human Resources Department by preparing correspondence, maintaining personnel files, and entering data into HRIS system. • Created photocopies, faxed documents and performed other similar functions. • Conducted employee onboarding processes and new hire orientations. • Assisted with recruitment and interview processes to develop pipeline of candidates for employment.

  • Aramex
    • United Arab Emirates
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • CMT Executive
      • Jun 2022 - Jun 2023

      • Followed up on quotations and modified quotes as necessary. • Updated client information, contract changes and product prices in company databases. • Reviewed account activity reports to identify opportunities to increase sales or retain existing customers. • Developed positive and collaborative relationships with peers, customers and company managers. • Followed up on quotations and modified quotes as necessary. • Updated client information, contract changes and product prices in company databases. • Reviewed account activity reports to identify opportunities to increase sales or retain existing customers. • Developed positive and collaborative relationships with peers, customers and company managers.

  • USA2GEORGIA.COM
    • Georgia
    • Freight and Package Transportation
    • 1 - 100 Employee
    • Call Center Operator
      • Nov 2021 - May 2022

      • Utilized effective communication skills to provide customers with solutions to their inquiries. • Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints. • Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions. • Utilized effective communication skills to provide customers with solutions to their inquiries. • Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints. • Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.

  • LiveSupport
    • Georgia
    • Information Technology & Services
    • 1 - 100 Employee
    • Corporate Sales Manager
      • Nov 2020 - Oct 2021

      • Built and established strong relationships with customers, enabling long-term partnerships. • Provided product information to customers and aligned products with customer needs to boost satisfaction. • Generated leads and located opportunities for market expansion and business growth. • Built and established strong relationships with customers, enabling long-term partnerships. • Provided product information to customers and aligned products with customer needs to boost satisfaction. • Generated leads and located opportunities for market expansion and business growth.

  • ტერაბანკი •Terabank
    • Georgia
    • Banking
    • 100 - 200 Employee
    • Bank Teller
      • Jan 2018 - Mar 2020

      • Completed financial transactions, including deposits, withdrawals, and loan payments. • Supported exceptional customer service with prompt acknowledgment and accurate account services. • Cross-sold bank products and services to customers. • Drafted currency and transaction reports at close of each business day. • Completed financial transactions, including deposits, withdrawals, and loan payments. • Supported exceptional customer service with prompt acknowledgment and accurate account services. • Cross-sold bank products and services to customers. • Drafted currency and transaction reports at close of each business day.

  • Bank of Georgia
    • Georgia
    • Banking
    • 700 & Above Employee
    • Sales Consultant
      • 2017 - 2018

      • Achieved quarterly and annual sales goals by acquiring new customers. • Engaged with prospective customers, building rapport and generating business. • Advised clients regarding accounts, pricing schedules, and financing options. • Achieved quarterly and annual sales goals by acquiring new customers. • Engaged with prospective customers, building rapport and generating business. • Advised clients regarding accounts, pricing schedules, and financing options.

Education

  • Ilia State University
    Master of Business Administration - MBA, Business Administration and Management, General
    2019 - 2021
  • Smart Academy • სმარტ აკადემია
    Human Resources Management/Personnel Administration, General, A
    2023 - 2023
  • Ilia State University
    Bachelor's degree, Business Administration and Management, General
    2014 - 2018

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