Lauren Scher

Oregon and Washington Program Manager at PaintCare
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon, United States, US

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5.0

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Leon Madramotoo

I have worked with Lauren in Customer Relations at Tiffany & Co. Lauren was extremely pro-active managing customers. She has an eye for details and creative solutions. She has excellent communication, negotiation, and relationship-building skills. She works very well with others and is without a doubt the ideal team player - she was always willing to help. A great asset to the team who truly provided the complete Tiffany experience!

Douglas Ethe-Sayers

Lauren was an enthusiastic and helpful addition to the company while she was there. She actively took on projects and was eager to learn the business. It was a pleasure to work with her.

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Experience

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Oregon and Washington Program Manager
      • Apr 2022 - Present

    • Oregon Senior Program Coordinator
      • Feb 2022 - Apr 2022

    • Oregon Program Coordinator
      • May 2017 - Apr 2022

      -Meets and communicates with paint retail stores, municipal household hazardous waste (HHW) programs and other program stakeholders.-Identifies potential paint drop-off sites which will include paint retailers, HHW facilities, solid waste transfer stations and landfills. Explains how to become a PaintCare drop-off site, evaluate their suitability for partnering with PaintCare.-Monitors drop-off site operations: conduct site visits and audits on a regular schedule or as needed/requested, identify problems and implement corrections, maintain successful relationships with site operators.-Arranges special collection/transportation from temporary events and from painting contractors, property managers, and other large producers of leftover paint.-Public outreach: distribute public information materials to drop-off sites upon request, including those retailers that are not drop-off sites, assist PaintCare with monitoring use and usability of materials by sites. Be a highly visible resource in the region for connecting the public with opportunities for reuse and recycling.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Departmental Research Administrator
      • Oct 2016 - May 2017

      Responsible for managing proposal preparation and award management activities for a large volume and diverse set of complex, federal and non-federal sponsored projects.Educating involved parties regarding sponsor, University and regulatory requirements associated with requesting and securing external funding.Secures internal approvals required for proposal submission.Manages spending and commitment activity on awards.

    • Development Coordinator
      • May 2014 - Oct 2016

      Provide direct high-level administrative and office support to CLAS Development Office Manage the College’s bi-monthly donor acknowledgement process, ensuring timely stewardship donationsManagement of the CLAS Dean's Circle giving society - including stewardship, membership review and donor relationsAssist in planning of donor cultivation and stewardship events and tours; event planning may include but is not limited to: confirming vendors, confirming and tracking RSVPs, and coordinating pre and post event setup and breakdownCoordinate with the PSU Financial Aid Office and PSU Foundation to gather information about CLAS scholarships and endowmentsResearch and prepare donor reportsUse fundraising database to provide mailing lists and gift reports for CLAS departmentsPrepare and send CLAS Development mailingsAct as liaison with PSU Foundation, University Advancement, and other internal departmentsPrepare and route paperwork for gift agreements, reimbursements, invoices, etcAssist in coordinating student discovery caller schedulesOther duties as assigned

    • United States
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Operations Professional
      • Nov 2011 - May 2014

      Contribute to store inventory accuracy and availabilityAdhere to all company initiatives and policies in regards to appropriate charging for after sales • • • Maintain all reporting needs and internal audit checklist compliance to ensure store is financially soundIndependently follow-up on and resolve all customer issues up to the maximum level permitted under the established Retail guidelines Strengthen customer brand loyalty by providing superior service for all after-sales servicing needs concerning either repair/cleaning take-in or phone ordersPartner with the sales team by fulfilling merchandise requests and point sales quickly and accurately Respond graciously to all incoming telephone calls and emails with prompt and accurate information in order to help retain and satisfy customersMultitask as needed to ensure that all daily, weekly and monthly responsibilities are completed in a timely manner Remain current on all industry news and company updates and complete provided training courses to ensure compliance with company policy changes to better serve customers

    • Customer Relations & Valuations Associate
      • Nov 2005 - Nov 2011

      Resolve customer service related issues and concerns as dictated by company policies on both a reactive and proactive basisAct as effective liaison between executives and interdepartmental staff, external vendors, and clientsPrepare and maintain highly confidential executive level documents, financial reports, and presentationsManagement of Tiffany Register contact log for top-level customer repair queries and issuesResponsible for creating/sending detailed repair estimates that fully address all technical aspects of repairRespond to all levels of customer correspondence in a timely and professional manner after thorough researchUtilizes the Customer Relationship Management (CRM) database for entry of detailed cases on all customer issues that require further researchProcessed Retail Replacement Valuation reports for Tiffany & Co. diamond and fine jewelry purchases

    • Operations and Financial Coordinator
      • Jan 2006 - Mar 2008

      Provided support to President, Vice President of Retail, and corporate teamProcessed insurance valuations for clients, wrote valuation descriptions, responsible for streamlining the valuation process to five steps from thirteenInvoice processing & monthly reconciliation of budgetsProcessing of Biweekly timesheets for 16 retail locationsDaily Media Reconciliation of Negative inventory and transfer reportsUpdate and monitoring of E-Commerce CMS for store locations and eventsAssistance with departmental projects and operational mailing listsAssistance with new store setup and training

    • United States
    • Entertainment Providers
    • Internship
      • Jan 2004 - Jun 2004

      Assistant to the Associate Producer and staff Various projects related to the opening night of "Bombay Dreams" on Broadway: including producer relations, sponsorship, and finance managementReception (including customer service and ticket sales)Filed, organized & archived show informationManagement and up-keep of multiple excel sheets, databases and lists Assistant to the Associate Producer and staff Various projects related to the opening night of "Bombay Dreams" on Broadway: including producer relations, sponsorship, and finance managementReception (including customer service and ticket sales)Filed, organized & archived show informationManagement and up-keep of multiple excel sheets, databases and lists

Education

  • City University of New York-Baruch College
    MPA, Master's of Public Administration
    2008 - 2011
  • State University of New York at Stony Brook
    BA, Cinema And Cultural Studies
    2002 - 2004
  • Bay Shore HIgh School
    1996 - 2000
  • Portland State University
    Post-bac study, Computer Science
    2016 -

Community

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