Experience

Decube

• United States
• Software Development
• 1 - 100 Employee

• Director, Infrastructure

  • Nov 2022 - Present

  Background: Decube is a data observability & data quality platform that helps companies prevent data quality incidents. 1. Designed and deployed the decube Application Backend in the Ruby on Rails Framework. 2. Created the cloud infrastructure (consists of AWS EKS, RDS, EC2, ALB, Lambda and S3) for the decube Application Backend on AWS via Terraform. 3. Defined the decube Application Backend Kubernetes manifest via kustomize and deployed the application on AWS EKS via ArgoCD. 4. Integrated the decube Application Backend with DataDog for observability and defined critical metrics to be monitored. 5. Implemented the CI/CD pipeline for deployment with Github Actions. Technologies/Concepts/Tools: Terraform, Kubernetes, AWS, Reverse Proxy, ArgoCD, Kustomize, DataDog. Show less



Fave

• Malaysia
• Consumer Services
• 200 - 300 Employee

• Engineering Manager, SRE

  • Aug 2021 - Nov 2022

  Background:Fave is one of Southeast Asia’s leading fintech platforms; providing a smart payment app for the smart generation of consumers to pay & save. Fave also empowers offline businesses to grow and digitally connect with their customers in a whole new way. Fave is on a mission to maximise joy & value in every shopping experience and accelerate the offline world’s transition to the digital economy.Fave currently operates in over 35 cities across Malaysia, Singapore, Indonesia and India. Fave is part of Pine Labs Group of Companies - a merchant platform company that provides financing and last-mile retail transaction technology.For more information, please visit [https://discover.myfave.com/](https://discover.myfave.com/)Responsibilities:1. Set team goals and priorities.2. Involve in the recruitment process to hire high potential SRE talents.3. Weekly 1 on 1s with SRE team members.4. Conduct performance reviews.5. Coach and guide team members on approaching of problem solving.6. Setting technical directions.Notable Achievements:1. Built a team of 5 by hiring highly potential talents.2. Set and implemented SOPs for SRE team’s project management.3. Created an inclusive environment for all SRE team members to thrive and share ideas/thought process/opinions openly. (Guidance documents, Team Huddle during incidents, Learning Hub to foster continuous learning)4. Introduced a culture which emphasis documenting critical and important contexts or guidances which now well adopted by the team.5. Introduce retrospective sessions after completion of critical projects to reflect and learn on: a. What we have done well as a team for the project? b. What we could have done better as a team for the project? c. What we could try as a team for future projects? for continuous improvements. Show less

• Site Reliability Engineer (SRE)

  • Oct 2020 - Aug 2021

  Responsibilities:1. Automate chores.2. Work with Fave Backend and Product team to deploy new services for new features on the production environment.3. Manage user access for Engineering Tools.4. Participate and provide technical suggestions and solution during technical discussions.5. Monitor the health of the Fave production infrastructure.6. Involve in Incident response - contain the incident, identifying the root cause and produce in reports with plan on improvement.7. Work closely with Infosec team in audits for critical compliance programs and certifications.8. Support BAU requests.Technologies/Concepts/Tools:Kubernetes, AWS, Reverse Proxy, ArgoCD, DataDog, Scalyr.Notable Achievements:1. Run backlog grooming sessions to organise team priorities.2. Alignment with CTO to craft SRE team OKRs.3. Lead the implementation of canary releases for Fave Backend critical change or upgrades.4. Lead the implementation and release of Fave Backend master-replica feature for the SRE team which improves the performance and reliability.5. Played a critical role in gaining certifications for critical compliance programs. 6. Launch Fave India successfully. Show less

• Software Engineer

  • May 2017 - Oct 2020

  Fave Consumer Payments:Responsibilities:1. Create Restful APIs and backend services for Fave partnership projects.2. Set technical direction of Fave partnership project.3. Work closes with partners to craft requirements, discuss and resolve technical/integration challenges.4. Create and maintain API integration documents for Fave partnership projects.5. Troubleshoot slow API request, database queries and asynchronous workers.6. Onboard new team members to Fave partnerships team.7. Involve in technical discussions and contribute to set the technical directions for more Fave partnership projectsTechnologies/Concepts/Tools: Ruby Ruby on Rails, Sidekiq, PostgreSQL, HTML, CSS, REST APIs, Rspec, OAuth, Design Patterns, DataDog, Scalyr.Notable Achievements:1. Lead Software Engineer and played a critical role for the Fave Loyalty Platform (FLP) project with successful integrations with DBS Bank Limited and Singtel (Singapore Telecommunications Limited) which generated USD 1.2 million in revenue for the company in just 5 months upon launch.Fave Merchant Payments:Responsibilities:1. Automate Fave merchant payout statements.2. Implement logics to store and track merchant revenues. 3. Implement logics to compute payouts to merchants by their respective payment cadence.4. Automate merchant payout process beginning from calculation and approval.5. Troubleshoot slow API request, database queries and asynchronous workers.6. Support BAU requests.Notable Achievements:1. Lead Software Engineer to automate the computation and merchant payout statements generation process for Fave x Alipay integration.2. Main Software Engineer for Fave x Merchant POS (Point of Sale) System integration.3. Proposed and implement an API versioning policy which was well adopted by the Fave Backend team Show less

• Software Engineering Intern

  • Feb 2017 - May 2017

  Responsibilities:1. Build internal admin tools used to manage the Fave Web platform.2. Work closely with the UI design team to implement UI enhancements.Technologies/Concepts/Tools: Functional Programming Elixir, Phoenix Framework, JavaScript, React, Underscore.js, HTML, CSS.