Experience

Nanodems

• United States
• Software Development
• 1 - 100 Employee

• Technical Support Engineer

  • Jun 2022 - Present



Mena Gate Group

• Türkiye
• International Trade and Development
• 1 - 100 Employee

• IT Specialist

  • Feb 2021 - Feb 2022



Upwork

• United States
• Software Development
• 700 & Above Employee

• IT Technical Consultant

  • Oct 2019 - Sep 2020



Saudi Tadawi Healthcare Company

• Saudi Arabia
• Retail
• 200 - 300 Employee

• System Administrator

  • Jul 2017 - Aug 2019



El Seif Engineering Contracting

• Saudi Arabia
• Construction
• 700 & Above Employee

• Technical Support Supervisor

  • Dec 2014 - Jun 2017

• IT Support Engineer

  • Jan 2013 - Nov 2014

  IT SITE SUPPORT ENGINEER

• IT Support Specialist

  • May 2011 - Jan 2013

  IT Site Support Specialist



Solex Plus

• Saudi Arabia
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Desktop Engineer

  • Jun 2010 - May 2011

  Outsourcing Desktop Engineer for PetroRabigh Provides Help-desk support for users. Supporting user’s IT problems through telephone call web and e-mail as well. Assists, troubleshoot, repair, maintain and install (SAP system, active directory, Citrix, VPN, Windows). Mentor and support the End-User by resolving tickets/support incidents escalated by the end-user and Escalate tickets to a higher level if required. Updates system documentation manuals for the administration of the IT infrastructure in Service Desk. Maintains records including problem documentation and actions taken. Installing Configuring and troubleshooting local and Network Printers HP, NRG, RICHO, XEROX. Fixing broadband, wireless and network Technical problems in offices and community . Mentors and guides junior employees. Performs other duties as assigned Show less



Bugshan SYSTEM INTEGRATOR

• Saudi Arabia
• IT Services and IT Consulting

• Help Desk Support

  • Oct 2005 - Nov 2008