Marco Schiazza
Customer Service Supervisor at Los Angeles Memorial Coliseum- Claim this Profile
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Topline Score
Bio
Sean Coyle
Marco has been an integral part in elevating our Premium Guest Experience operation here at Hollywood Park. His continued efforts and positive attitude is unmatched while bringing new ideas to our daily execution. He brings a no nonsense style of leadership but is always open to help and coach his team members at a moments notice. I have had the pleasure of working with Marco for two years and every time we collaborate it is a pleasure to go to battle with him. We are very lucky to have a person like Marco here on our team and will continue to emulate his work ethic and drive for future events.
Kami Testa
Marco is very professional, hardworking, and great at providing excellent guest service. I had the pleasure of working with him at Hollywood Park (SoFi Stadium and YouTube Theater). It was wonderful having him as a leader on our team and focusing his efforts with our premium guests. It’s not an easy task to have 70,000 people in your venue, but Marco handled himself with polish and poise.
Sean Coyle
Marco has been an integral part in elevating our Premium Guest Experience operation here at Hollywood Park. His continued efforts and positive attitude is unmatched while bringing new ideas to our daily execution. He brings a no nonsense style of leadership but is always open to help and coach his team members at a moments notice. I have had the pleasure of working with Marco for two years and every time we collaborate it is a pleasure to go to battle with him. We are very lucky to have a person like Marco here on our team and will continue to emulate his work ethic and drive for future events.
Kami Testa
Marco is very professional, hardworking, and great at providing excellent guest service. I had the pleasure of working with him at Hollywood Park (SoFi Stadium and YouTube Theater). It was wonderful having him as a leader on our team and focusing his efforts with our premium guests. It’s not an easy task to have 70,000 people in your venue, but Marco handled himself with polish and poise.
Sean Coyle
Marco has been an integral part in elevating our Premium Guest Experience operation here at Hollywood Park. His continued efforts and positive attitude is unmatched while bringing new ideas to our daily execution. He brings a no nonsense style of leadership but is always open to help and coach his team members at a moments notice. I have had the pleasure of working with Marco for two years and every time we collaborate it is a pleasure to go to battle with him. We are very lucky to have a person like Marco here on our team and will continue to emulate his work ethic and drive for future events.
Kami Testa
Marco is very professional, hardworking, and great at providing excellent guest service. I had the pleasure of working with him at Hollywood Park (SoFi Stadium and YouTube Theater). It was wonderful having him as a leader on our team and focusing his efforts with our premium guests. It’s not an easy task to have 70,000 people in your venue, but Marco handled himself with polish and poise.
Sean Coyle
Marco has been an integral part in elevating our Premium Guest Experience operation here at Hollywood Park. His continued efforts and positive attitude is unmatched while bringing new ideas to our daily execution. He brings a no nonsense style of leadership but is always open to help and coach his team members at a moments notice. I have had the pleasure of working with Marco for two years and every time we collaborate it is a pleasure to go to battle with him. We are very lucky to have a person like Marco here on our team and will continue to emulate his work ethic and drive for future events.
Kami Testa
Marco is very professional, hardworking, and great at providing excellent guest service. I had the pleasure of working with him at Hollywood Park (SoFi Stadium and YouTube Theater). It was wonderful having him as a leader on our team and focusing his efforts with our premium guests. It’s not an easy task to have 70,000 people in your venue, but Marco handled himself with polish and poise.
Credentials
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Leading and Motivating People with Different Personalities
LinkedInAug, 2023- Nov, 2024 -
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Excel: Tips and Tricks
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Learning HubSpot CRM
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Learning LinkedIn Sales Navigator
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Learning Salesforce
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Learning Zoho CRM
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Management Tips
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The Data Science of Sports Management, with Barton Poulson
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Covid 19 Compliance Officer Training
Health Education ServicesAug, 2020- Nov, 2024 -
Sexual harassment prevention training for California Managers
Zywave learningAug, 2020- Nov, 2024
Experience
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Customer Service Supervisor
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SoFi Stadium and Hollywood Park
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United States
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Spectator Sports
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300 - 400 Employee
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Zone leader
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Jun 2023 - Present
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Supervisor Guest Experience
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SoFi Stadium and Hollywood Park
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United States
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Spectator Sports
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300 - 400 Employee
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Concierge - Premium Access
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Apr 2021 - May 2022
Promoted Promoted
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Los Angeles Memorial Coliseum
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United States
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Spectator Sports
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1 - 100 Employee
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Customer Service Rep- Premium Services
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Aug 2021 - Mar 2022
Promoted Promoted
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Crypto.com Arena
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United States
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Entertainment
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1 - 100 Employee
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Guest Service Representative
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Nov 2021 - Feb 2022
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Fan Controlled Sports + Entertainment
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United States
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Spectator Sports
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1 - 100 Employee
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Associate Producer
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Dec 2020 - Jan 2021
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Viaalloro
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Restaurants
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1 - 100 Employee
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Restaurant Manager
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Feb 2020 - Dec 2020
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Italian American Museum of Los Angeles
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Host
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Oct 2019 - Oct 2019
M.C. - live event hosting M.C. - live event hosting
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Piccolo Paradiso
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United States
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Restaurants
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1 - 100 Employee
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Head Waiter
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Nov 2013 - Sep 2019
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Education
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ASCA
Sports Communication and Sales -
ISBI360 PRO
Sports Sales Training -
Università degli Studi 'Gabriele d'Annunzio' di Chieti
B.A., Psychology