Experience

Masters' Union

• India
• Education Administration Programs
• 200 - 300 Employee

• Inside Sales Specialist

  • Mar 2023 - Present

  - Understanding customer profiles & problems, creating the need for smart learning and advising student-parent to subscribe to the course. - Continuously upgrading product knowledge and sales skills to exceed the growing weekly and monthly sales target. - Understanding customer profiles & problems, creating the need for smart learning and advising student-parent to subscribe to the course. - Continuously upgrading product knowledge and sales skills to exceed the growing weekly and monthly sales target.



Oda Class

• India
• E-Learning Providers
• 200 - 300 Employee

• Assistant Manager

  • Mar 2022 - Aug 2022

  - Led a 16-member team struggling with conversion target to go above and beyond the benchmark of 6%.- Interviewed and trained new mentors about the vision, organizational culture, workflow and sales pitch.- Presented sales and revenue reports & realistic forecasts to the management team.

• Sales Team Lead

  • Jul 2021 - Feb 2022

  - Handled a team of 6 members, leading by example to understand the customer needs, strategizing, and providing solutions. - Maintained a healthy and competitive environment to upskill and improve consistently. - Maintained an average team conversion rate of 7%-8%.- Monitored each mentor's performance by providing constant and constructive feedback to improvise and resolve customers' queries.

• Business Development Associate

  • Feb 2021 - Jun 2021

  - Achieved monthly conversion target and shifted to high ticket sales with 6% baseline.- Converted leads from demo weekly program to annual subscription program, maintaining an average conversion rate of 10-12%.- Scheduling and taking sessions for high quality leads and giving closure on the same.



Homie World

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Associate

  • Aug 2020 - Jan 2021

  - Carried out product demos, customer onboarding, and product installation of 18 enterprise clients in 6 months. - Created a Sales funnel on Zoho CRM , introduced SOP, trained teammates on how to quantify leads, opportunities and how to handle client's objections. - Learned about the sales cycle, prospecting, nurturing, pitching, rapport building, negotiating, and closing a deal. - Carried out product demos, customer onboarding, and product installation of 18 enterprise clients in 6 months. - Created a Sales funnel on Zoho CRM , introduced SOP, trained teammates on how to quantify leads, opportunities and how to handle client's objections. - Learned about the sales cycle, prospecting, nurturing, pitching, rapport building, negotiating, and closing a deal.



Kolkata Metropolitan Development Authority

• India
• Government Relations Services
• 1 - 100 Employee

• Vocational Trainee

  • Jan 2019 - Jan 2019

  Worked as a trainee at the construction of water treatment facility by Larsen & Toubro at Barrackpore, Kolkata Worked as a trainee at the construction of water treatment facility by Larsen & Toubro at Barrackpore, Kolkata