Experience

Conexxion Tech

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Networking Engineer L2

  • Oct 2014 - Present

  • Ability to Solve the Issues on the Router configuration during the IOS Upgradation and Installation process • Taking the Help NOC during the Installation Process Remotely. • Good Knowledge the Router Installation processes and cable Rooting. • Excellent communication, leadership, analytical and problem solving skills • Having good Knowledge in power & Utility in all the devices. • Cisco Router and Coré network devises. like Router and Switches (Routers ASR 901,903,920,9000 series & Switches). • Cisco Routers IOS upgrade & Configuration • Cisco ASR routers • On site Configurations & Integartion of Routers & Switches. • Troubleshooting networking related issues. Like Latency issue packet drops • VLAN & BDI interface configuration • Coordinating with Customer & get the status of network devices • SFP feasibility Checking in Routers • Prépare Daily and Monthey Network reports. • ISIS Neighoubrs form for between routers. • Remote support of on-site engineers and end users/customers during installation Show less



WaanDreams Pixel Flow Systems Pvt Ltd

• Network Engineer (L2)

  • Feb 2013 - Sep 2014

  • Undertaking data network fault investigations in local and wide area environments, using information from multiple sources. • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization. • Second Level Escalation Handling for all customer complaints /NOC & VPN Call center managed from Noida. • Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards. • Speaking with customers via email and phone for initial requirement capture. • Monitoring all the core network usages through MRTG Servers to scope the 100 % Show less



Tikona

• India
• Internet Publishing
• 700 & Above Employee

• Network Engineer in Customer Support

  • Oct 2008 - Jan 2013

  • Handling all types of calls from customers related to LAN ,WAN ,VPN & Internet and raising tickets to Vpnsupport • Monitoring of all Customer links as well as all Backbone links, Network through monitoring tools and providing the incident logs daily to NOC. • Providing remote management support to users related for LAN issues to Track. • Installation of client related software and troubleshooting. • Sending Daily reports & monthly reports to HO Support. • Working in 24 X7 roster shifts with other collegues. • Implementation of all types Structured cabling in Data Center. • Maintaining the Configuration&Troubleshooting, backup maintenance of Email Client Outlook Express / MS Outlook /windows mail. Show less



HCL Infinet Limted

• Hyderabad Area, India

• Network Engineer in Customer Support

  • Oct 2008 - Sep 2009

  • Installing, Configuring and Maintaining Cisco Routers (3700/2811/1841/1751/1721), Dax Routers, D-link Routers for WAN connectivity on Leased Lines, ISDN, Metro Ethernet and Cisco Catalyst switches ( 2960 ,2950, 3570 ), Extreme Switches which includes 24port X350, 450e PoE based switches, • Configuring and Maintaining VLANS and Inter-VLAN Routing on Cisco Catalyst Switches. • Trouble shooting of all customer MPLS / VPN links for VRF routing and assigned pools for VRF in PE router & P.• Need to design the Network Diagrams of all sites in Microsoft PPT for WAN & LAN Sites.• Providing 24*7 onsite and remote support to clients and support team in critical time for maintaining continued connectivity.• Handling of all FM related Management activities for Region. • Managing the Auditing from Internal /External teams As well with BSO/DOT teams for network management • Participate in validation of raising tickets with support team understanding the complaints of clients, Escalation to NOC & VPNsupport-delhi, by giving RCA and approvals which includes Network Diagram & Network Configuration of client. • Also responsibility for the design, procurement, installation, upgrading, operation, control, maintenance and effective use of all HCL sites and monitoring the Daily Usage and Network performance with Cisco 7200VXR /3750 switches. Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Network Engineer

  • Apr 2008 - Aug 2008

  Networking Networking