Technical Project Manager

• Sep 2022 - Present

Project Team Leader

• Jul 2017 - Sep 2022

- Scrum master/Team Leader on Microsoft Dynamics 365 related technology projects with multiple concurrent work streams across multiple countries - Co-ordinating Logistics and follow-ups for a number of refinement workshops reporting to the responsible director - Team Leading projects on IBM Mainframe related technology and Java/IBM Websphere/Windows IBM DB2 technology - Heavily involved in an upgrading and migration project for the Java/IBM Websphere/Windows IBM DB2 V10.5 system - Liaising with clients, remote administration teams and coordinating local team activities - Managing incidents and managing client expectations for a Microsoft Dynamics CRM project

Team Lead - Marketing Technology

• Apr 2017 - Jul 2017

Responsibilities involved: - Personal Development of team members including facilitation, mentoring, providing high level solution ideas - Evaluating candidates for recruitment from a team fitness perspective - Process Improvement to facilitate team and for better visibility and tracking - ScrumMaster duties including introducing sprints, organising/facilitating Scrum meetings, assisting product owner to prioritise and refine backlog, removing impediments, conflict resolution, introducing retrospectives - Team's first point of contact liaising with Product Owner, 3rd party suppliers and other teams - Organising development activities - Tracking and reporting regularly on progress both for CAPEX and OPEX related tasks - Documenting processes, issues and introducing document templates for processes and test scripts - Participated in application familiarisation ( an affiliate management system and a business critical bespoke interface and reporting tool), analysis and testing - Assisted in testing of decommissioning of a BI integration interface

Project Team Leader

• Aug 2013 - Mar 2017

- Involved on a number of projects using both traditional waterfall models and also lately agile methods. - Estimating Effort required, drawing up Project Plans, prioritising activities in conjunction with client and development team- Monitor and control projects ensuring project is on track with regards to effort and budget, with ideal tasks vs actual tasks remaining on burn down chart being on a par as much as possible. - Regular reporting on project progress and escalating issues when tolerance breach is forecast.- Coordinate and manage incident mangement for one of the clients using Atlassian JIRA as a tool to assist in this function, setting expecations with client based upon priority, severity and any SLAs in place- Mentor and motivate team mates- Documenting Requirements in order to provide an agreed context to the project.- Design technical solutions based on agreed requirements- Involved in drawing up and occasionally executing system test scripts- Assist during Acceptance Testing- Ensure implementation and backout procedures are in place in preparation of a deployment- Co-ordinate deployments - Review documentation- First point of contact with client - communicating verbally, in written form and also on site- Troubleshooting and Problem Solving- Subject Matter Expert for 2 business critical systems requiring 24/7 availability- Provide 24/7 support on a roster basis- Ensure adherence to Quality Management SystemThe projects mentored and team led were solutions based using Microsoft Dynamics CRM, IBM COBOL and DB2 Mainframe using service management support tools like Atlassian JIRA, HP Service Manager and HP Quality Centre.

Technical Architect

• Dec 2009 - Jul 2013

-Analyse requirements in order to specify technical solutions-Ensure final product meets client's expected quality criteria through active participation during development and various testing cycles.- Estimating Effort required, drawing up Project Plans, prioritising activities in conjunction with client- Monitor and control projects-Mentor team members in order to achieve team objectives-Lead teams of flexible magnitude according to particular project phase requirements-Assist in project management especially from a Team management point of view-Assist project manager when requested-Provide 24/7 on-call support on a roster basis-Ensure adherence to Quality Management SystemThe projects mentored and team led were solutions based using IBM COBOL and DB2 Mainframe and also Microsoft Visual Basic V6.0

Senior Analyst Programmer

• Aug 2008 - Nov 2009

-Analyse requirements in order to specify technical solutions-Ensure final product meets client's expected quality criteria through active participation during development and various testing cycles.-Lead small teams mainly in IBM COBOL Mainframe and IBM DB2 technology-Provided 24/7 on call support on a roster basis-Ensure adherence to Quality Management SystemSolutions provided were for business critical systems requiring 24/7 operation

Senior Programmer

• Apr 2006 - Aug 2008

Performed analysis, design, development, component and component integration testing, system and system integration testing for solutions developed in: IBM Mainframe COBOL and IBM DB2 Peoplesoft V8 Application Engine, Peoplecode and PeoplesoftSQRDrew up implementation/deployment plans for the above solutionsEnsured adherence to Quality Management SystemThe solutions provided were required by the Logistics and Finance business units

Analyst/Programmer

• Aug 2000 - Mar 2006

- Performed Analysis, Design, Development, Component and Component Integration Testing of subsystems using IBM Mainframe COBOL technology and IBM DB2 databases. The business areas involved mostly Supply Chain and Trading- Drew up Implementation/Deployment plans ahead of deployments- Conducted ISO9001 Internal Audits

Part-time Lecturer

• Oct 2005 - Dec 2007

Lectured students in IT Quality and Project Management - B.Sc. (Hons.) Computing - University of Greenwich Lectured students in Software Engineering - IMIS Higher Diploma Lectured students in IT Quality and Project Management - B.Sc. (Hons.) Computing - University of Greenwich Lectured students in Software Engineering - IMIS Higher Diploma

Part-time Tutor

• Jul 2001 - Jul 2002

Delivered a course on Structured Programming Methods as part of the NCC Diploma Delivered the following awareness courses to STMicroelectronics technicians Windows NT Server 4.0 Administration COBOL DSDM Delivered a course on Structured Programming Methods as part of the NCC Diploma Delivered the following awareness courses to STMicroelectronics technicians Windows NT Server 4.0 Administration COBOL DSDM

Systems Administrator/Programmer

• Sep 1996 - Jul 2000

- Novell Netware, Windows NT network administration - PC support - RM/COBOL development - Novell Netware, Windows NT network administration - PC support - RM/COBOL development

Programmer

• Jul 1996 - Sep 1996

Developed a travel insurance reporting system using Pascal Developed a travel insurance reporting system using Pascal