Vishal Panwar
Project Manager at Akelius Residential Property AB- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
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Spanish Elementary proficiency
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German Limited working proficiency
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Marathi Professional working proficiency
Topline Score
Bio
Credentials
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Lean Six Sigma Green Belt (ICGB)
Tata Consultancy ServicesJan, 2012- Nov, 2024
Experience
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Akelius Residential Property AB
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Sweden
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Real Estate
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400 - 500 Employee
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Project Manager
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Feb 2020 - Present
Responsible to implement projects resulting in cost savings, revenue, and improved process efficiency across the Akelius group. Manage the evaluation and execution of new business model and ventures. Support strategic decision making and business transformation across the Akelius group. Responsible to implement projects resulting in cost savings, revenue, and improved process efficiency across the Akelius group. Manage the evaluation and execution of new business model and ventures. Support strategic decision making and business transformation across the Akelius group.
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Tata Consultancy Services
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India
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager
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Aug 2014 - Feb 2020
- As a Project Manager & Consultant I design strategies & enable operational efficiencies for leading companies across the globe- Lead and consult Voice, Data, Social Media & IT support services projects to meet desired business metrics and bring industry best practices- RFP and RFI development for Banking, Insurance, Telecom & Media domains
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Operations Manager
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Jul 2013 - Aug 2014
- Manage a Customer Service team of 5 Team leaders for the largest North American Bank- Optimise processes, deliver on key KPIs & present monthly business reviews
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Quality Assurance Manager
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Jan 2012 - Jul 2013
- Manage a team of 9 Quality analysts to conduct random monitoring of service to identify & report defects for a leading north america bank- Design and implement quality improvment action plans- Lead Lean six sigma green belt projects
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Leading North American Insurance co
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Cedar Rapids, Iowa Area
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Project Manager
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Jan 2018 - Apr 2018
$2.5 billion deal for TCS in USA (Largest deal for an IT consulting company in 2018) Managed dual role of a consultant and project manager to manage transitioning of processes, documenting SOPs & client meetings on defining KPI's $2.5 billion deal for TCS in USA (Largest deal for an IT consulting company in 2018) Managed dual role of a consultant and project manager to manage transitioning of processes, documenting SOPs & client meetings on defining KPI's
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UK Media & Marketing Co
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NCR - National Capital Region, Philippines
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Transformation Manager
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Jun 2017 - Oct 2017
- Implement QMS system to improve Quality, training and feedback workflows for 500+ team members across multiple sites in the Philippines - Process mapping & value stream mapping for voice, email support & web design teams to identify areas of improvement - Implement QMS system to improve Quality, training and feedback workflows for 500+ team members across multiple sites in the Philippines - Process mapping & value stream mapping for voice, email support & web design teams to identify areas of improvement
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Leading Global Telecom Co
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Cape Town Area, South Africa
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Change Manager
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Oct 2016 - May 2017
- Lead a team of 4 project team members to improve customer experience by enhancing knowledge management framework, Training, and quality practices - Developed detailed project schedules and implement Change management plan - Visit Vendor sites to review adherence to the new service model & Conduct interviews to present a neutral view to the senior management - Lead a team of 4 project team members to improve customer experience by enhancing knowledge management framework, Training, and quality practices - Developed detailed project schedules and implement Change management plan - Visit Vendor sites to review adherence to the new service model & Conduct interviews to present a neutral view to the senior management
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USA Solar Energy Co
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Guadalajara Area, Mexico
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Project Manager
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May 2015 - Sep 2016
- Process transitioning from the USA to Mexico and designing KPIs - Manage Voice, Data support, Financial Operation and Designing teams - Initiate process improvement projects & design performance scorecard - Process transitioning from the USA to Mexico and designing KPIs - Manage Voice, Data support, Financial Operation and Designing teams - Initiate process improvement projects & design performance scorecard
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Global Telecom & Hardware Co
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NCR - National Capital Region, Philippines
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Business Consultant
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Sep 2014 - Dec 2014
- Manage a team of 4 business analyst and 1 Lean Six Sigma Black Belt Consultant to study IT support services for a Global Licensing Unit - Process mapping & Time & Motion study to analyze productivity & process efficiency in the Philippines, Guatemala & USA sites - Manage a team of 4 business analyst and 1 Lean Six Sigma Black Belt Consultant to study IT support services for a Global Licensing Unit - Process mapping & Time & Motion study to analyze productivity & process efficiency in the Philippines, Guatemala & USA sites
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Education
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2018 - 2020
IUBH University of Applied Sciences
Master of Business Administration - MBA, 1.0 in Strategy, 1.3 in Economics, Leadership & Performance Management -
2012 - 2014
Mumbai University Mumbai
Master’s Degree, Business Administration and Management, General -
University of Mumbai
Bachelor of Commerce (BCom), Business Administration and Management, General
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